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Renaissance Denver Stapleton Hotel

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#34 of 150 Hotels in Denver
Certificate of Excellence
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1,490 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Denver Stapleton Hotel
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Showing 1,459: English reviews
Austin, Texas, United States
Reviewed 6 April 2016

The rooms are fine, clean and comfortable. Staff is responsive (Lamont did a great job fixing my balcony door without making me feel ridiculous for being unable to open it!), friendly and accommodating. Lounge can be busy but is well-stocked and food is great. It's my go-to for Denver and I highly recommend.

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Helpful?
Thank Heather D
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Thank you for your recommendation! We’re pleased to discover that our Concierge Lounge offerings and friendly service had such an impact on your experience, and we’ll definitely share your praise with the associate you mentioned. It’s such an honor to be your hotel of choice in the Mile High City and we can’t wait to welcome you again to the...

Marion, Ohio
Reviewed 4 April 2016 via mobile

Amanda at the front desk deserves a raise..excellent customer service..AND for as fancy as this place looks you can still get some chips and dip for 99 cents. Clean rooms. Nice decor. How am I suppose to stretch this out to be 200 characters ah I did it.

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Helpful?
Thank benderova21
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

It’s wonderful to hear that you received stellar service at our front desk! We’ll be sure to share your kind words with the associate you mentioned, and we’re glad that you enjoyed our ambiance and snack options as well. Your review of the Renaissance Denver Hotel is greatly appreciated and we hope you’ll return soon. Thanks again, Brian Lenfestey General...

Reading, England
Reviewed 4 April 2016

This is a modern hotel with nice rooms, and a room on the west side will give you a panoramic view of the mountains and downtown Denver. That side also faces away from Quebec St which is a busy highway. The aircon in my room didn't do anything other than blow air (it didn't cool the room down, which is...

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Helpful?
Thank FlixtonSlick
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

The mountains are an incredible sight to see and we’re glad that you enjoyed our views on your stay! It’s great to hear that you received friendly service on your visit, but we do regret that you encountered a few challenges on your stay. Your comments regarding the air conditioning will be shared with our maintenance team and with the...

Reviewed 3 April 2016 via mobile

Stayed here overnight with my family and had the pleasure of staying at the Renaissance. The staff was more than helpful. We arrived earlier than the check in time and they attempted to get us taken care of asap (which was very hard due to blizzard there were a lot of guest that were supposed to check out but had...

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Helpful?
Thank Jeanelle W
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

What lovely words for one of our associates! We’re so glad you enjoyed spending time in our lounge and conversing with our staff; we’ll definitely share your kind remarks with the associate you specifically mentioned. Although we regret that we didn’t have any rooms available early for your arrival, it makes us happy to know that our staff really took...

Delavan, Wisconsin
Reviewed 31 March 2016

We stopped in Denver to visit daughter and family and stayed at the Renaissance. The lounge area is great with lots of couches, chairs, tables & TV's. The family met us there and it was really nice and comfy visiting. We have 2 grandchildren and they enjoyed walking around and having their own space to watch one of their favorite...

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Helpful?
Thank Susan L W
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Spending time with your daughter and children must have been so special and we’re glad that you chose the Renaissance Denver Hotel for your family visit. It’s great that our well-appointed guest rooms offered plenty of room to get comfortable and catch up. However, we do regret that our complimentary shuttle was late for your departure and we will definitely...

Detroit, Michigan
Reviewed 28 March 2016

This hotel is in a more industrial location. It is quite close to a working railroad track. I happen to love the sound of trains, whistles and all, but if you don't, this is not the place for you. There is also a comprehensive shopping area across the street. The anchor store is Walmart so any basics can be replaced....

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Helpful?
Thank lrosen3
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Thank you for your insight on your stay at the Renaissance Denver Hotel. We’re elated to learn that our guest rooms met your expectations for your trip, although we do regret that you encountered a few challenges on your visit. On our website, we offer a variety of rates and offers, several of which include parking, and we hope you’ll...

Detroit, Michigan
Reviewed 28 March 2016

First let me say that you staff was excellent. With all our problems they were very apologetic and offered to try and make it right. We arrived at about 9PM. When we got to our first room it was already occupied and the woman in there was very startled, as were we, when we used our key to open the...

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Helpful?
1Thank berrisj1
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Although we’re elated to learn that our staff really tried to improve your experience, it’s disheartening to learn that our efforts did not lead to a resolution. We sincerely apologize that our accommodations fell short of your expectations and we will be sure to look into what happened further. Please understand that all rooms are refreshed and inspected prior to...

Reviewed 27 March 2016

The hotel is in a bad spot.... too close to the highway. If you are on the front side of the hotel, I hope you are not a light sleeper. The truck traffic comes right into the room. The staff is nice, and they went out of the way to make up for the fact they couldn't check me in...

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Helpful?
Thank Stacey B
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

Thank you for sharing your perspective on your stay with us. We’re glad to hear that the staff members you encountered throughout your visit were friendly. However, we regret that you encountered a few challenges on your stay and we sincerely apologize for any noise or delays. We’re always looking to improve our hotel, so we will be certain to...

Surprise, Arizona
Reviewed 27 March 2016

Stayed for 3 nights ; location wise it's right next to the rail road. Restaurant on site served good food. Concierge lounge had great options for breakfast, oatmeal, cereal, scrambled eggs and assortment of meats, coffee, tea and nightly snack or for me it was enough to call it dinner. The service at the front desk was just OK, respectful...

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Helpful?
Thank Flstina
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

It was great having you with us at the Renaissance Denver Hotel! Our Concierge Lounge is the perfect place to grab a bite and we’re glad that you enjoyed our breakfast and evening dining selections. We do regret if our service fell short of your expectations and would like you to know that we offer a complimentary local shuttle. We...

Madison, Wisconsin
Reviewed 27 March 2016 via mobile

The service was excellent.They help me when I had misplaced my room key.The pool was awesome!I had absolutely loved it. Lamont was very helpful. He helped us get our bags in the car. The staff is very welcoming. When I needed a bandaid they had one on hand. Even though there was a lot of business people there was still...

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Helpful?
Thank K B
DenverRenaissance, General Manager at Renaissance Denver Stapleton Hotel, responded to this review

How nice of you to share your experience at the Renaissance Denver Hotel! We’re happy to hear that you and your sister had a great time staying with us and that our staff provided you with plenty of help throughout your visit. We can’t wait to welcome your family back. Thanks again, Brian Lenfestey General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Vivace! Ristorante
Vivace! Ristorante
Cuisines: Italian, American
Elevate Lounge
Elevate Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Renaissance Denver Stapleton Hotel

Address: 3801 Quebec St, Denver, CO 80207-1629 (Formerly Renaissance Denver Hotel)
Region: United States > Colorado > Denver
Price Range: $139 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Denver Stapleton Hotel 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Renaissance Denver
Denver Renaissance
Hotel Style:
#16 Business Hotel in Denver
#18 Family Hotel in Denver
#22 Romantic Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Denver Stapleton Hotel staff and other travellers.
9 questions
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Questions? Get answers from Renaissance Denver Stapleton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They offer rooms with a view of the mountains which is nice on a clear day.”
 of 5 bubbles bryanc165, 6 Dec 2016 | Read review
“Room facing west has the Downtown/mountain view”
 of 5 bubbles jokerpdp, 5 Dec 2016 | Read review
“I enjoy the side that faces downtown. It is beautiful at night.”
 of 5 bubbles fredrickjmoose, 15 Nov 2016 | Read review
“Choose a room away from the train, consider a room without a balcony if you prefer quiet, some rooms have views of the mountains.”
 of 5 bubbles Skicatt, 10 Nov 2016 | Read review
“Do not get a room on the east side.”
 of 5 bubbles skayparker, 26 Oct 2016 | Read review
5 of 5
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