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This was our first trip to Denver. This hotel was fabulous from check in to check out. It was very busy when we checked in with a line of people, Gunda who was working the desk was very patient and kind, always with a smile...More
2 Thank susandoerschner
Response from Rick A, Front Office Manager at Residence Inn Denver DowntownResponded 1 week ago
Thank you so much for your positive review of our hotel! Our associates take pride in providing memorable service, to allow you relax, explore, and return whenever your travel plans bring you back to Denver! I have shared your feedback with the associates mentioned...More
I stayed in a quiet room but it was like a condo with stairs to climb and 4 to a building. Hard to navigate but the room was perfect. Clean and quiet. May stay again but 5he neighborhood was far from walk friendly and not...More
Response from Rick A, General Manager at Residence Inn Denver DowntownResponded 2 weeks ago
Thank you for staying with us! We hope to see you again the next time you are in Denver!
In Denver for a wedding with my husband and two older teenage children so having a two bedroom was really a plus. Full beautiful kitchen but we didn't use because of all the wedding activities most of our meals were accounted for. Everything was good...More
Stayed here using a reward night. We liked the location convenient to downtown. First, I didn't realize this has the old (and I mean old like when I was a kid 30 years ago) layout. As a Gold Elite member, I was not offered the...More
Response from Rick A, General Manager at Residence Inn Denver DowntownResponded 4 weeks ago
Thank you for taking the time to tell us about your experience at our hotel. I am sorry to hear that we fell short of your expectations! It sounds like while there are some features of our property that just may not be...More
Hotel and staff are great. Central reservation agent was nasty, local manager took immediate action, thumbs up. Shuttle van will take you and pick up anywhere within 3 miles. Nice breakfast included, outstanding staff keeps area spotless.
Response from Rick A, General Manager at Residence Inn Denver DowntownResponded 3 weeks ago
Thank you very much for your feedback and for choosing to stay with us! We hope to see you again the next time you are in Denver!