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The Brown Palace Hotel and Spa, Autograph Collection

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#27 of 152 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,596 Reviews from our TripAdvisor Community

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Showing 1,580: English reviews
Halifax, Canada
Reviewed 22 January 2014

This is an historic hotel and includes all you expect would come from this style of hotel – from a great concierge to a large and open lobby. I actually made contact with the hotel while in transit in order to get a recommendation for dinner and arrange a reservation. I received email confirmation of my reservation 5 minutes later...

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1Thank Seafoodtraveler
Colorado Springs, Colorado
Reviewed 17 January 2014

I frequently travel to Denver and thought it might be nice to stay in the Brown Palace since it is close to our office. I enjoyed staying there several years ago. I have stopped by twice and called several times to check on corporate rates for weekly stays. The manager is never around but they gave me his direct number...

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4Thank TheElanman
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for staying at The Brown Palace Hotel and Spa. We know how valuable and precious your time is and we truly appreciate your willingness to share your insight and experiences with us. We strive hard to meet the needs and expectations of all our valued guests and are disappointed when we fail to do so. It was very...

San Diego, California
Reviewed 13 January 2014

The Brown Palace is a traditional historic hotel (now owned by Marriott). It is very special - large beautiful lobby that serves a traditional tea each day. Some of the rooms are small and oddly shaped but others are large and beautiful (different options when you reserve). Good location - a block to the downtown tram - easy access to...

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3Thank Lauren H
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for choosing to stay with us during your visit. Please know that we appreciate you making us your favorite hotel destination in Denver. We look forward to welcoming you back in the future. Regards, Managing Director The Brown Palace Hotel and Spa

Hobart, Australia
Reviewed 10 January 2014

It's a wonderful experience the first time you set foot in The Brown Palace. Wow, it's like stepping back in time. So much nostalgia, and fantastic old fashioned service to go with it. My husband and I stayed at The Brown for 4 nights. I actually found it hard to leave, even to go out to sightsee. It's such an...

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Thank Maria G
Atenas, Costa Rica
Reviewed 9 January 2014

My wife and I stayed at the Brown for two nights. The arrival was not perfect but they made up for it by upgrading us to the top "premier" floor. They had said my reservation was for the night before our arrival. I did not have my paperwork handy and figured I messed up. They said no problem and were...

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2Thank Howard P
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for staying at the Brown Palce Hotel and Spa. We always strive to provide a flawless hotel experience and are disappointed when we fail to do so. I was dismayed to learn of the shortcomings you encountered with the check-in process. Please be assured that the issue you encountered is not typical nor in keeping with the level...

northern california-east bay
Reviewed 7 January 2014

We spent one night at the Brown -- our friends our big time Marriott Hotel members so we go a reduced rate for our room. We stayed in on the 4th floor in one of the older rooms -- (The hotel was built in 1892) Room was nice- but they want to charge you for everything there -- even a...

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1Thank ontheroadagain1952
Denver, Colorado, United States
Reviewed 7 January 2014

Outside of the fact the Aircon in our room was not working well......we enjoyed out stay. We started our day with a couple's retreat in the spa.......fabulous! The artisian bath, champagne and strawberries were divine. We listened to the band in the atrium until midnight (although they played longer). We will be back for NYE 2014.

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1Thank Carol G
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Carol, Thank you for choosing to join us for your New Year's Celebration. We were delighted to learn that you enjoyed your visit and we are very grateful to you for your kind words about your spa experience. Our goal is to exceed the expectations of our guests and one of the most important tools available to assist us is...

Durango, Colorado
Reviewed 5 January 2014 via mobile

We have been loyal patrons who have not been at the brown in almost a year due to some changes when marriott took oversight of the hotel. It wasn't anything worth raising a huff about but we moved over to the JW Marriott soon after. We started staying there and Then to the ritz, four seasons, hyatt and a few...

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Thank Dgojenny
BPManager, Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Jenny, Thank you for coming back to The Brown Palace Hotel and Spa. I am thrilled you gave us another chance to live up to the quality of service and sincere care we like to provide our guests. Please know that we appreciate your loyalty and look forward to welcoming you back soon. Regards, Managing Director The Brown Palace Hotel...

Denver, Colorado
Reviewed 2 January 2014

I had a marvelous dining experience at the Brown Palace on New Year's Eve. I worked with Tyler, one of the restaurant managers in the Ship Tavern, and he was perfect. Not only did he help me get a reservation at the time I wanted, but his service, and the entire hotel and restaurant staff service, went above and beyond...

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1Thank Maita24
Reviewed 28 December 2013

The atrium of this grand old hotel is glorious and worth a visit to just sit and soak it in or have a drink. During the afternoon there's high tea in the atrium which is about $35 and worth it if you like that sort if thing-but get reservations in advance. Was there in Dec. and it as just so...

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Thank Genevieve K

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: $312 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Business Hotel in Denver
#31 Family Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travellers.
16 questions
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Eufaula, Oklahoma
6 months ago
Horsham, United Kingdom
9 months ago
Fairplay, Colorado
4 days ago

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Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer the center of the hotel or elevator”
  • Small bathroom
  • Standard bathroom
  • Standard Room
 of 5 bubbles 391benjaminl, 4 Feb 2017 | Read review
“All rooms are noisy and you can hear the loud music”
 of 5 bubbles Sammo94, 3 Jan 2017 | Read review
“Ask for a room in the hallway, if you are bothered by noise.”
 of 5 bubbles 422richards422, 2 Jan 2017 | Read review
“Rooms with 2 double beds were more than twice as big as those with 1 double or queen.”
 of 5 bubbles drhead8424, 15 Dec 2016 | Read review
“Good luck getting the room you thought you reserved!”
 of 5 bubbles dakokie, 13 Dec 2016 | Read review
5 of 5