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Lovely nineteenth century charm. Vaulted stained glass ceiling over the lobby and gorgeous iron work everywhere. High tea service is a pleasant experience. Very civilized, all though I would like to see a more sophisticated tea offering. It's an expensive snack without there being great...More
I stayed at the hotel while in Denver for a work offsite. The location is amazing as it's 1 1/2 block from the Mall with easy access to coffee shops, restaurants, bars and shopping. You can even walk to the ballpark from the hotel if...More
If you want a unique experience, if you want to take a self-guided tour of historical highlights of a beautiful hotel, if you want to step off the street today and suddenly be back in time, the Brown Palace is the place for you.
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 30 September 2014
Dear Dr. Marc,
Thank you so much for the kind words about your stay and the associates. I am thrilled that you enjoyed the history of the hotel. We take great pride in our Grande Dame and love when others share that appreciation. I look...More
First thing, they did not have my reservation correct and only had us booked for one night. They put me and my Daughter in the smallest room they had and charged me $350.00 for a room that normally only costs $200.00 or less, it was...More
Thank Cindy K
Response from BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph CollectionResponded 24 September 2014
Dear Cindy K,
Please accept our sincere apologies for the issues you encountered. I am truly sorry that you were inconvenienced and that your stay with us was impacted. I will look into the circumstances surrounding your stay and your comments will be shared with...More
We scored big time with our last team building meeting held at the Brown Palace Hotel. I was lucky to get an upgrade to a fab corner room, with a great few and very comfy surroundings. My only complaint about the hotel was the seeming...More