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The Brown Palace Hotel and Spa, Autograph Collection

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#27 of 152 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,596 Reviews from our TripAdvisor Community

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Showing 1,580: English reviews
Columbus, Ohio
Reviewed 31 July 2013 via mobile

The Brown Palace Hotel & Spa is a treasure. The lobby is breathtaking & the staff is courteous & helpful. Dined in two of the restaurants while there & the food is delicious. Room service was wonderful too. The location was perfect. We were able to walk to most places we needed to. Will definitely return on our next visit...

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Thank Judy M
Cresskill, New Jersey
Reviewed 31 July 2013

Stayed at the Brown Palace for a long weekend. Booked the Palace Room 500 SF, Larger Guest room and it was a beauty. There are only 3 of this type room in the hotel. A very interesting tour of the hotel is provided on Saturday afternoon and I highly recommend. Strolling down the grand staircase brings you to another era....

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Thank 75xyr
Plettenberg Bay, South Africa
Reviewed 31 July 2013

Checked in 24th July out 26th Service generally good.(soured by a few let downs) Pity refurbishing immediately outside our room from 10 am till 6pm AND we were not advised at check in? We were jet lagged and were hoping for a 4pm nap. WHY did they not communicate this upfront At drink's on evening of 25th Needed to find...

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Thank graham e
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We are truly disheartened to read that your stay with us was tarnished by our exterior restoration efforts. We strive to ensure any impact to our guests is minimal to non-existent, and regret that this was not the case during your stay. We are also sorry to learn of the service shortcomings you encountered in our Atrium Lobby. We will...

Littleton, Colorado
Reviewed 29 July 2013

This is an outing all you Mothers or Grandmothers will want to take your grand daughters to experience.You dress up and go enjoy yourself in this beautiful, historic old place.We have always enjoyed ourselves there. I have never stayed but I can suggest High tea!The food was great so was the tea and the experience just tops it off.

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Thank jetaimeparis78
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for your kind words. It is also wonderful to see the many generations enjoying the traditions of our decidant tea. We hope that you visit us again soon.

Durango, Colorado
Reviewed 27 July 2013 via mobile

I am writing this review because my husband and I stay in Denver very often for business. We have been loyal brown palace guests for years. This year we choose to venture out and try some other places. What a terrible idea. TBP has consistent standards that are always met. After staying at the four season, JW Cherry creek, Monaco,...

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Thank Dgojenny
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Words cannot express our gratitude for your loyalty through the years. We are truly grateful for this opportunity to welcome you back "home" to The Brown Palace. We will be anticipating your arrival and the pleasure of serving you again very soon!

Minneapolis, MN
Reviewed 25 July 2013

Stayed one night this week. I am a Platinum Marriott member and have stayed at hundreds of Marriotts including many of the "Autograph" collection properties. If you like history and old style beauty this is the place for you. Lots of history here. Old fashioned tea-time as well. The rooms are nice. I had one of the "larger 400 sqft"...

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Thank lucycan
Fort Collins, Colorado
Reviewed 25 July 2013

Had a very nice stay at the Brown Palace over the past weekend. This hotel is beautiful and shwanky. We were well taken care of by friendly courteous staff and the rooms were plenty roomy with high quality bedding and linens. The mattresses are very comfortable, which is always important to me. We enjoyed seeing the beautiful ladies in their...

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Thank coloradosunshine
San Francisco
Reviewed 24 July 2013

I was there for 2 nights in June for business meetings. The hotel is beautiful inside and out, the lobby was very classy looking with dark wood everywhere, and marble floors, the room was quite lovely again with lovely wood trim everywhere. I didn't spend much time in the hotel, as I was in meetings nearby most of the time....

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Thank BayAreaRes
Missouri
Reviewed 24 July 2013

The world renowned Brown Palace... what's all the fuss about?... I wanted to enjoy it and used hard-earned reward points to pay for several nights stay so my teenage daughter and her friend could attend the One Direction concert... I thought this would make it a really very special occasion... overall it did but mostly just because it's a beautiful...

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Thank ScatSpeak
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We are truly sorry to learn that there were several factors during your recent visit, which led to an overall less than satisfactory experience for you. First and foremost, we deeply regret that the air conditioning unit in your guest room was not effectively cooling your room to a comfortable level and are sorry for the adverse impact this had...

Reviewed 23 July 2013

Loved my short stay at this gem. History at one's fingertips and everywhere around, complete with high tea. Staff goes out of the way to make the stay amazing, and the spa is really, truly, first rate. I would plan to stay here over any other property, and may just have to return to Denver for the experience of this...

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Thank Maureenwct

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St., Denver, CO 80202
Region: United States > Colorado > Denver > Downtown
Price Range: $312 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Business Hotel in Denver
#31 Family Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travellers.
16 questions
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Eufaula, Oklahoma
6 months ago
Horsham, United Kingdom
9 months ago
Fairplay, Colorado
4 days ago

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Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer the center of the hotel or elevator”
  • Small bathroom
  • Standard bathroom
  • Standard Room
 of 5 bubbles 391benjaminl, 4 Feb 2017 | Read review
“All rooms are noisy and you can hear the loud music”
 of 5 bubbles Sammo94, 3 Jan 2017 | Read review
“Ask for a room in the hallway, if you are bothered by noise.”
 of 5 bubbles 422richards422, 2 Jan 2017 | Read review
“Rooms with 2 double beds were more than twice as big as those with 1 double or queen.”
 of 5 bubbles drhead8424, 15 Dec 2016 | Read review
“Good luck getting the room you thought you reserved!”
 of 5 bubbles dakokie, 13 Dec 2016 | Read review
5 of 5