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The Brown Palace Hotel and Spa, Autograph Collection

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#26 of 154 Hotels in Denver
Certificate of Excellence
GreenLeadersGold level
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The Brown Palace Hotel and Spa, Autograph Collection
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1,608 Reviews from our TripAdvisor Community

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There are newer reviews for The Brown Palace Hotel and Spa, Autograph Collection
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Showing 1,592: English reviews
Stafford, United Kingdom
Reviewed 15 June 2013

Great place to stay, two fantastic meals in the Palace Resturant with excellent staff and menu, but visit spoilt by very noisy A/C unit in 6th floor room. Maintenance were made aware that the unit was on and very noisy 24/7 regardless of what adjustments were made but problem was not solved.

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Helpful?
Thank Gazrus
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Please accept our most sincere apologies for the distrubance you encountered from the air handling unit in your guest room. We are very disheartened to know that this concern had adversely impacted your stay with us, and we regret that we were unable to correct the situation at the time of your stay. We are pleased to know that you...

West Hartford, Connecticut
Reviewed 15 June 2013 via mobile

This is a beautiful and grand hotel in a great location. Unfortunately while I was in town a convention was going on therefore the rate was above $400. The hotel is doing a great job at preserving the old feel. I was in room 712 which was a large size room. Toiletries are excellent and the bathroom had the best...

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Thank Ahpal
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

It was wonderful to receive your kind remarks regarding your recent stay with us. We're very happy to know you had an enjoyable visit and that our luxurious showers added to your relaxing experience. We also appreciate your feedback pertaining to the electrical outlets and Internet access in your guest room. We truly regret any inconvenience caused to you and...

Reviewed 12 June 2013 via mobile

Stayed for four days on business. Great location. Nice rooms. Ship Tavern food terrific. Would happily stay here again. In the middle of the downtown mall and close to major offices and restaurants. Staff extremely willing to help. Did not do Tea or the Spa but both looked inviting.

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Helpful?
Thank rickybob
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We want to thank you for your gracious remarks regarding your recent business trip with us. We are happy to know that our helpful staff, convenient location and great food have ensured that we will remain your hotel of choice on your next trip to Denver. We very much look forward to serving you again soon!

Tucson, Arizona
Reviewed 9 June 2013

Courteous, polite and accomodating staff. I was there on business. Not my type of place, however, it was very nice. Easy walk to LoDo. Denver is one of my favorite cities. If you like to be treated well and stay at a place with a history of ghosts do not hesitate.

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Helpful?
1Thank John G
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We are glad to know your recent business trip with us was an enjoyable one. We hope you will also consider a leisure visit in the future!

San Francisco
Reviewed 6 June 2013

Had a fantastic stay at this grand hotel in downtown Denver. We were lucky enough to be able to stay in the Beatles suite. They stayed in this room when they were in Denver in 1964. Of course it's re-done, but it has lots of framed Beatles pics, cover albums, photos of them in Denver and comes complete with a...

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1Thank msfetch
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We are honored to have been your destination of choice during your recent visit to Denver. We are so pleased to know that you and your family really enjoyed the ambience and amenities of our Beatles Suite, which is one of several specialty suites we are proud to offer all highlighting the style and period of their famous occupants. Please...

San Jose, California
Reviewed 2 June 2013

I liked this property but was expecting a little more. The rooms were nice. If you are looking for something a little historic- then this is your place. Turn down service is a nice touch. The bathroom amenities (soaps, lotion, towels, etc) were nice.The staff was friendly and courteous. The car service is a nice touch. With the 'Spa' in...

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Helpful?
1Thank NorCal_ds
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We were very pleased to read that our friendly staff and elegant room amenities had contributed to your pleasant stay. We are sorry to learn, however, of your disappointment in the Fitness Center. Our Fitness Center offers our guests state-of-the-art equipment with 24 hour access. We would appreciate any insight you would be willing to offer on what we could...

Gautier, Mississippi, United States
Reviewed 31 May 2013

The Brown Palace was an outstanding hotel. It was very well maintained and appointed; it was indeed an opulent facility. Our room was small, in a European fashion, but it was adequate. The lobby and its atrium were outstanding and the afternoon tea was delightful. The food was very good and well presented. Finally, its proximity to the 16th street...

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Thank Darrell G
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for your wonderful remarks pertaining to your recent stay with us! It gave us great pleasure to read that you enjoyed the food and beverage presentation, the ambience and decor of our Atrium Lobby, as well as our convenient location in downtown Denver. Please visit us again very soon!

San Francisco, California
Reviewed 30 May 2013

Our stay at the Brown Palace Hotel and Spa in Denver was a delight and pet friendly. The rooms were acceptable, the cuisine and spirits were very good. The servers, bell hops, front desk, concierge and doormen were all dashing, the spa invigorating however, the elegant 19th century architecture and majestic noon Tea fulfilled our first class expectation. Tea, a...

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Thank Marina M
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

Thank you for staying with us recently and for taking the time to share your experience with others. We are delighted to know that you enjoyed every aspect of your stay and that the Afternoon Tea and hotel architecture were particularly memorable. We will be awaiting your return!

Colorado Springs, Colorado
Reviewed 28 May 2013

I loved staying at the Brown Palace, and the price was comparable to others in downtown Denver. If ever given the choice, I would select the Brown Palace for its grand architecture and plush interior. The room was beautiful and had everything I needed. I was there for two nights. I also enjoyed the hotel bar for dinner. Highly recommended!!

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Thank ceezthday
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

We are so pleased to read that your last visit with us was comfortable and worth the value. It would be our pleasure to welcome you again in the near future!

Aurora, Colorado, United States
Reviewed 24 May 2013

My experience with Shai A. On May 9, 2013 exceeded my expectations. She listened to me and my needs, and addressed them during the facial. I left feeling calmer and more relaxed. Shai offers a very nurturing atmosphere. I was also impressed with the attention of salon personnel and the facilities offered. Everyone at the Brown, from parking valets to...

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Helpful?
1Thank Susan B
BPManager, General Manager at The Brown Palace Hotel and Spa, Autograph Collection, responded to this review

It gave us great pleasure to receive your generous comments pertaining to your recent Spa experience, and in regards to Shai's personalized and genuine service in particular. She will be most pleased to receive your kind words and to know that she had helped ensure your treatment was truly relaxing. We are delighted to read that you had enjoyed every...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Presidents, rock stars, executives, and discerning travelers all choose the one-of-a-kind ambiance of the historically luxurious Brown Palace Hotel and Spa, Denver's only four-star, four-diamond hotel. Guests are treated to grand architecture, 6 unique dining venues, a full service spa and salon, and distinctive accommodations. Experience Tradition With a Twist. ... more   less 

Additional Information about The Brown Palace Hotel and Spa, Autograph Collection

Address: 321 17th St, Denver, CO 80202-4003
Region: United States > Colorado > Denver > Downtown
Price Range: $348 - $584 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Brown Palace Hotel and Spa, Autograph Collection 4.5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Brown Palace Denver
Hotel Brown Palace
Hotel Style:
#1 Green Hotel in Denver
#7 Spa Hotel in Denver
#13 Luxury Hotel in Denver
#19 Romantic Hotel in Denver
#31 Family Hotel in Denver
#31 Business Hotel in Denver
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Questions & Answers

Here's what travellers have asked, with answers from The Brown Palace Hotel and Spa, Autograph Collection staff and other travellers.
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Eufaula, Oklahoma
7 months ago
Horsham, United Kingdom
10 months ago
Los Angeles, California
15 days ago

See all questions (20)

Questions? Get answers from The Brown Palace Hotel and Spa, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer the center of the hotel or elevator”
  • Small bathroom
  • Standard bathroom
  • Standard Room
 of 5 bubbles 391benjaminl, 4 Feb 2017 | Read review
“All rooms are noisy and you can hear the loud music”
 of 5 bubbles Sammo94, 3 Jan 2017 | Read review
“Ask for a room in the hallway, if you are bothered by noise.”
 of 5 bubbles 422richards422, 2 Jan 2017 | Read review
“Rooms with 2 double beds were more than twice as big as those with 1 double or queen.”
 of 5 bubbles drhead8424, 15 Dec 2016 | Read review
“Good luck getting the room you thought you reserved!”
 of 5 bubbles dakokie, 13 Dec 2016 | Read review
5 of 5