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The Westin Denver Downtown offers great courteous front desk service, access to many good restaurants and venues, rooms with great views, very clean bathrooms, and the best environment for shaving (i.e., magnifying mirror and lighting) possible. The beds seem relatively new and are very comfortable....More
We had a very large family group (50+) staying for five nights at the Westin. As others have mentioned, the location is great, getting to and from the airport is a breeze, the rooms and public spaces were good, and all the staff I interacted...More
Response from vitaliy f, Manager at The Westin Denver DowntownResponded May 31, 2018
WOW - this is what we live for! We shared this feedback over and over again! We just can't wait to welcome you and your family back!!
The hotel staff was very professional, helpful and polite. The hotel is in a great location as it's near many restaurants/bars/ 16th street mall, Coors field and has great views of the Rockies from the pool. The bar is very bland and should be upgraded....More
I was in Denver for a week on business and reserved a room at the Westin for my final night (June 28, 2018) as I was advised that with the extra people in the city for sporting events it may be difficult to get to...More
1 Thank Malinda C
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 4 days ago
Thank you for the feedback! I'm sorry for the inconvenience rates might have caused you for your trip. Rates based on high and demand and in line with others in market. June 28th was very busy in town with concerts where entire city (Denver, Boulder,...More
I would NEVER recommend any one staying at this Westin ever it’s filthy & management needs just as much improvement as house keeping. The only manager who took any time to try and do something was Ramond the other managers never to be seen of...More
Response from vitaliy f, Manager at The Westin Denver DowntownResponded 6 days ago
Thank you for the feedback. I did personally connect with you via email that is correct, but never mentioned about not having your contact information in the email. Correct, we did complimentary upgrade the mountain view, and offered compensation based on your feedback. I'm sorry...More