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General Palmer Hotel

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#10 of 33 Hotels in Durango
Certificate of Excellence
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368 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Farmington, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2016

My Son and I booked last minuet decided to spend our evening in beautiful Durango. We live 60 miles away in Farmington ,MN the General Palmer is our favorite hotel in Durango best service local owned clean and super comfortable. The breakfast is really a full breakfast and wonderful try the blueberry scones!!!

Thank carolyn2day
paulanelson, General Manager at General Palmer Hotel, responded to this review

Thank you so much for the great review. So happy to hear you enjoyed your stay with us. (The scones are my fav's too) More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 February 2016

I love this place, it's cozy and the staff are wonderful. The location is absolutely the best in Durango - smack in the heart of the historic district. I highly recommend this hotel for anybody visiting Durango.

Thank DonnieBrainard
2 reviews
Reviewed 30 January 2016 via mobile

Hotel is very clean ,had an interior room and was very hot for the first night asked to be moved to a room with a window for the next night and they accommodated with out a problem. Would go back again .location is perfect.

Thank Frank E
paulanelson, General Manager at General Palmer Hotel, responded to this review

Hi Frank So sorry for the heat in the room, thank you for the review. I really appreciate it. Paula More 

Edwards, Colorado
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 January 2016

We stayed before; asked for a quiet room as we were going to be travel-weary when we got there. The staff put us into 201 which had great bed and extra seating. The breakfast was good; newspapers available. Plenty of hot water; the elevator was still an adventure. Great location.

Thank rock1040
Albuquerque, New Mexico
Level Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 December 2015

We stumbled upon this grand old 1800's hotel and are we ever glad. Staff was more than helpful and welcoming, the price was amazing but the amenities were outstanding. Plush towels, robe and clean, clean, clean. Situated in the middle of everything, we could walk to all of the shops, galleries and great restaurants (Ore House steak is the best.)... More 

1 Thank Katey B
Kihei, Hawaii
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 October 2015

This hotel was nice, old style. Right in the middle of everything so easy to walk all over town. The breakfast was great. Plenty fresh muffins, scones, sausage, drinks. The only downside was thin walls so heard our neighbors (young people) often.

1 Thank keahilana
Mustang, Ok
Level Contributor
206 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed 9 October 2015

Clean, responsive staff, good breakfast. Beautiful old hotel inside and out. Within walking distance of everything in the historic part of Durango. We had a room near the Durango-Silverton train station and enjoyed getting to hear and see the old steam engines pull out. We also took the train ride. Hotel has a restaurant on property, Palace Restaurant. Enjoyed our... More 

Thank Blueturtle1
Colorado Springs, CO
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 30 September 2015

My husband was won over when he got a warm, gooey chocolate chip cookie and excellent coffee before checking in. The lobby area has a lovely library and small sitting area to enjoy those. We had the King Executive Suite, and it was well worth the upgrade. This was one of the nicest rooms we've stayed in, including more than... More 

Thank meg2005
Lombard, Illinois
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 September 2015

Durango has a great history that is closely linked to gold and silver mining. To live a bit of history, we stay at this hotel whenever we're in town. The hotel has clearly be updated over the years, so there is an historic feel, but not the feeling that you're staying in an old building. It is very clean and... More 

Thank James C
Mishawaka, Indiana
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 22 September 2015

Excellent location half block from Silverton-Durango train station, right in center part of a fun downtown. Lovely linens, spacious rooms, but no windows for standard rooms- a disappointment ( or maybe a mixed blessing- in that our rooms were very quiet, and woo so with windows to the street get noise from traffic and music venues in town. Really recommend... More 

Thank KAP245

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Rich with Victorian elegance, the General Palmer Hotel has all the modern comforts that you would expect of a Four Diamond establishment. Named after General William Jackson Palmer who established the hotel in 1898, the General Palmer is the only historical Four Diamond Hotel in Southwestern Colorado. Each room has been hand decorated in the Victorian era with luxurious amenities. It’s the little touches that make the General Palmer unique; freshly baked muffins each morning and Teddy Bears on every bed. Enjoy our southwestern hospitality with concierge service from a gracious and caring staff available day and night, year around. We are located in downtown Durango right next door to the Narrow Gauge Railroad and we are within easy walking distance of many fine dining restaurants. ... more   less 

Additional Information about General Palmer Hotel

Address: 567 Main Ave, Durango, CO 81301-5422
Region: United States > Colorado > Durango
Price Range: $121 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — General Palmer Hotel 4*
Number of rooms: 39
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Also Known As:
General Palmer Durango
Hotel General Palmer
Hotel Style:
#2 Romantic Hotel in Durango
#6 Family Hotel in Durango
#7 Business Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from General Palmer Hotel staff and other travellers.
1 question
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Fort Myers, Florida
22 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have extra windows; but all have access to the amazing verandas with seating, on second and third floors.”
 of 5 bubbles yoursdi, 2 Dec 2016 | Read review
“Wouldn't use this hotel if had kids along or needed easy access to rooms.”
 of 5 bubbles RobertD311, 9 Nov 2016 | Read review
“Close to downtown”
 of 5 bubbles U8742IMdonnab, 29 Oct 2016 | Read review
“Ask for room with window and view. some rooms are interior.”
 of 5 bubbles 618tedl, 26 Oct 2016 | Read review
“256 was wonderful. I was worried that it might be noisy being so close to a busy street, but no!”
 of 5 bubbles MarciaLHansen, 19 Oct 2016 | Read review
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