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BEST WESTERN Durango Inn & Suites

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#14 of 33 Hotels in Durango
Certificate of Excellence
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580 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Durango, CO, United States
Reviewed 25 April 2016

I always stay at this hotel for many reason. It is about 5 minutes from main street yet you feel like you are in the woods. The river walk is maybe 10 minutes away. It is really clean, great service and a great continental breakfast. An outdoor hot tub to be under the Colorado stars. I have seen deer in...

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Helpful?
Thank Sherrron L
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you so much for taking the time to leave such a great review! We are delighted to know that you had enjoyed your stay with us each and every time. How cool it is that you had seen deer on the property, what a treat! We look forward to your next arrival, see you then!

Champaign, Illinois
Reviewed 23 April 2016 via mobile

This was a great place to stay. We stayed in a suite for two nights. There is a wine reception from 4 to 6 every night. There is a great Mexican restaurant next door. The suites have a back door to sit outside and have a beverage or just enjoy the beauty of the area.

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Helpful?
Thank Trudy W
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

SUPER REVIEW! Thank you for taking the time to leave us a review on how we did, we greatly appreciate your input! We hope to see you again soon! Thank you for staying with us.

Westminster, United States
Reviewed 23 April 2016

This was a good value for the stay. We enjoyed the breakfast and it was convenient to park our pop up trailer in the parking lot. However, the bathroom in our room needed a little updating. The knobs fell off the sink every time we tried to get water. The light was so filled with bugs we couldn't see and...

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Helpful?
Thank Amanda M
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

Dear Amanda M - Thank you for your review, your input is very important to us. We apologize that the amenities in the room were not working properly and that there was bugs in the light cover, that is inexcusable. We are delighted to hear that you had enjoyed our breakfast and that our parking lot was the right size...

boulder co
Reviewed 22 April 2016

Animal hair everywhere! So matted on couch cushions that I took one to the lobby to show the clerk. Also, the carpet had recently been cleaned and was still wet. Offered another room but the new one had a white stain on the couch. Besides, once I'm unpacked I'd rather just stay on the bed and hope the sheets are...

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Helpful?
Thank mdyksk
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Dear MDYKSK...hmmm....we are very perplexed and had to turn to your other Tripadvisor reviews for possible insight. We struggled to meet your request to be extended a complimentary upgrade and would normally allow the carpet/couches to dry, following deep cleaning, prior to your arrival. We are recognized, time after time for our cleanliness, in reviews, and had indeed just completed...

Seattle, Washington
Reviewed 21 April 2016

We were traveling from the PNW to New Mexico and this is right on our way. With an older exterior, this hotel is located on the outskirts of town and easily by-passed if you are not looking for it. Rooms are small, but clean and efficient. Beds are firm and pillows are soft, very desirable. Reception area and breakfast room...

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Helpful?
Thank Susan H
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

We are so glad you found us and had a delightful stay. Thank you for taking your valuable time to submit a review and we cannot wait to see you again. Safe and happy travels.

portland, or, United States
Reviewed 19 April 2016

Statyed for week and was perfect. Becky and Josh and whole staff best service we have ever had. Beds were great, bathroom had grab bars, breakfast was fresh, maid service very friendly and acccomodating.

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Helpful?
Thank Alvin L
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

WOW!! Thank you for your review! We are delighted that you had enjoyed your stay! We hope to see you again soon!

Fullerton, California
Reviewed 18 April 2016 via mobile

Having to have an early start to the day, we made it to breakfast before it was ready for us. Fortunately, Pierce offered and was more than willing to set up the breakfast items early for us so we could have our coffee and breakfast and get on our way. So helpful and considerate! It was a small gesture that...

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Helpful?
1Thank angellareichman
Icaretwo, Front Office Manager at BEST WESTERN Durango Inn & Suites, responded to this review

SUPER! We are very delighted that you had enjoyed your experience at our property. We hope to see you again soon!

Albuquerque, United States
Reviewed 13 April 2016

This is a great hotel, friendly staff, clean and comfortable rooms. We have stayed in other facilities in Durango but this is the best one as far as we are concerned. It's in a good location,easy to get to, easy to find, and close to the train station and other tourist attractions.

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Helpful?
Thank Michael B
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Thank you for your review and input. We appreciate the time and effort you put forth in submitting a review and are thrilled you enjoyed your stay. We look forward to seeing you again soon.

Fremont, California
Reviewed 12 April 2016

This was an interesting stay. The staff were nice. The first night we were there, about 10 truckers were parked in the parking lot, staying there, lending to the feel of a truck stop. Also the first night, the hot tub had a topless woman in it who freaked my kids out. The waffle maker in the free breakfast never...

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Helpful?
Thank CaroleeBlake
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Ahhh, we are so sorry you were disappointed in your stay. Yep, every Tuesday night we have a group of drivers who have stayed with us for over 9 years because of our hospitality, cleanliness and outstanding value. Not only are they a terrific group of gentleman, they are a valuable part of our Best Western family as are all...

Pueblo West, United States
Reviewed 12 April 2016

NO MICROWAVE, and the online photos look WAY better than the real thing. Was very old and in need of major remodeling for the rates they are asking. Nobody at the front desk cared about the fact that they advertised microwave in room, but indeed had no microwave.

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Helpful?
Thank Katie L
Icaretwo, Owner at BEST WESTERN Durango Inn & Suites, responded to this review

Bummer. We are so sorry for your confusion. We DO have microwaves in all our suite rooms but indeed, there are NO microwaves in our STANDARD ROOMS. We have looked through every booking site online and cannot find where you would have been lead to believe that there were microwaves in EVERY ROOM. ( the suites are definitely worth the...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Region: United States > Colorado > Durango
Price Range: $117 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Durango Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western
Hotel Style:
#11 Romantic Hotel in Durango
#13 Family Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Durango Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN Durango Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor mini suites are great and have a back door to a grassy common area.”
 of 5 bubbles captjrk, 28 Sep 2016 | Read review
“Room 126 is next to housekeeping room, so noisy in early morning if you want to sleep in.”
 of 5 bubbles arizonanative46, 12 Aug 2016 | Read review
“smell for alcohol”
 of 5 bubbles jessicamann013, 12 Aug 2016 | Read review
“Upstairs rooms might be quieter.”
 of 5 bubbles 477glendac, 7 Aug 2016 | Read review
“Choose a suite. More room with a balcony and view for not a whole lot more.”
 of 5 bubbles oderry, 1 Aug 2016 | Read review
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