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Best Western Durango Inn & Suites

CancelonUS$135*
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#13 of 33 Hotels in Durango
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$286*
US$135*
Great Deal
US$146*
US$146*
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Best Western Durango Inn & Suites
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606 Reviews from our TripAdvisor Community

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Showing 578: English reviews
Fort Collins, Colorado
Reviewed 8 March 2016

Stayed one night, but want to return. The staff was outstanding. I checked in with Tyler- you couldn't find and hire a better front desk person. Efficient, informative, low key yet on top of it. The first room had a problem, so he moved me to a great location with absolutely no fuss or attitude. Clean room, adequate breakfast to...

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Helpful?
Thank Joe S
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

Thank you for your review and mentioning one our amazing team members! We are very delighted to hear that you had enjoyed your stay and as soon as a problem occurred, our staff fixed it right away with no hiccup. Again, thank you for your review but most importantly thank you for staying with us! We hope to see you...

Chandler, Arizona
Reviewed 24 February 2016

Arrived on Friday over the Valentines weekend had a great time. The staff was great and got us registered quickly. We had one of the suites and it was comfortable. Morning breakfast was very good with make your own waffles. This motel is less than a mile from downtown. We use again when we are back in town.

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1Thank photojohn
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

What a great review! We are very delighted to hear that you had enjoyed your stay while you were here and had a great time on your Valentine weekend. Thank you for mentioning our amazing staff and our make-your-own waffle bar which is a part of our deluxe continental breakfast in the morning. It includes a variety of items, as...

Reviewed 23 February 2016

This is a great place to stay, especially if you are traveling with pets. It's centrally located, but not noisy and has great customer service. The rooms are spacious, clean, and nicely decorated. They have a nice 24-hour laundry room, and their breakfast is excellent-- they offer some first rate bagels and cream cheese and superior coffee. If it's snowing...

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1Thank BingoBabeNW
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

Thank you for leaving us a review about your stay while you were here in Durango, CO. We are absolutely delighted to hear that you had enjoyed your stay along with our little library, fireplace, and two of our sweetest little friends. It also sounds like you enjoyed our deluxe continental breakfast which includes a variety of items, sausage, scrambled...

Colorado
Reviewed 19 February 2016

This is my "home away from home" as the Front Desk calls it.... I have stayed here numerous times over the years, and I always enjoy my stay... The employees are very customer service orientated, and go the extra mile to make sure your stay is good. The breakfast lady is the best. She makes sure that the breakfast items...

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1Thank KUMtngal
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

We are absolutely thrilled each and every time that you have stayed with us, we are very happy that our staff has made our property your home away from home! Thank you for taking the time to let us know how we did and for mentioning our amazing team, but most importantly thank you for staying with us time and...

Cortez, United States
Reviewed 15 February 2016

My wife and I only live about an hour away from Durango. I accumulate a lot of reward points from staying at the Best Western Canyon De Chelly in Chinle, Az. twice a week for my work. We had the chance to get away from household responsibilities for the weekend and the Durango Inn and Suites made a perfect destination....

Review collected in partnership with Best Western
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Helpful?
Thank Gregory T
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

WOW! Thank you for taking the time to leave us a review and recognize our amazing breakfast lady. We are pleased to hear that our property was the perfect destination and that our breakfast lady was helpful. We look forward to seeing you again when you decide to get away from the household responsibilities, but most importantly thank you for...

Lake Isabella, United States
Reviewed 27 January 2016

Well it is clean and overall pretty nice as you would expect from a Best Western. The only real problem I had was at check in. I had intended to use my reward points for the room but the desk clerk informed me that I could only do so by calling the reservation number on my card, and that they...

Review collected in partnership with Best Western
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1Thank John L
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this review

Thank you for being a valuable Best Western Rewards Member. I am so sorry that your entire experience at our Inn was soured during the check in process. Indeed, advanced reservations are required to ensure availability of point redemption stays through our Best Western Reward Program similar to Marriott, SPG, Choice and all Frequent Airline reward programs. We are glad...

Kampala, Uganda
Reviewed 21 January 2016

About what you'd expect from some of the larger chains in summer. Not the most friendly staff when we first arrived, though the next day, folks seemed a bit happier. It worked. Would I stay again? Only if I couldn't find another similarly priced option with better reviews.

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1Thank chatts123
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

Oh Dear, we are so very sorry you did not enjoy your stay while you were here in Durango. We are sorry that you were not treated with a bright welcoming smile upon your arrival. We hope that you will join us again in the future and give us the chance to show you the BEST customer service possible. Again,...

San Antonio, Texas
Reviewed 13 January 2016

Nice hotel for 3 adults. 2 queens and a sofa bed worked great. The breakfast was also a nice surprise as it was a hot breakfast with eggs, bacon, sausage, and waffles. Hot tub is an added bonus for soaking after a day in the snow.

Review collected in partnership with Best Western
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1Thank Lawrence G
Icaretwo, Owner at Best Western Durango Inn & Suites, responded to this review

We are thrilled you enjoyed your stay. When choosing rooms, we encourage guests to spend a little extra for the suites as you did, for the extra room! We hope to see you again soon and a big hearty thanks for choosing us. We appreciate your business more than you know.

Reviewed 7 January 2016 via mobile

He stayed here because we where on a budget for hotels so we spend more on the activities and restaurant. Best Western are not homogeneous as they are independetely own. So we were scheduled to arrive on the day after tje Goliath winter storm... road were closed and had a non-cancellable non-refundable reservation. Well I called to the place and...

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Helpful?
Thank Carmen V
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

WOW! Super Review! Thank you for taking the time the leave a review about how we did. Thank you for recognizing our amazing team, clean rooms, and our breakfast! We hope to see you soon! Safe travels!

League City, Texas, United States
Reviewed 1 January 2016 via mobile

Our big family was comfortable in the 2 bedroom suite that includes 3 beds and a rollout sofa bed. The staff is friendly and concise. The free breakfast was okay. We just loves that there was a backyard behind the suite right next to a mountain. The kids played in the snow back there.

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Helpful?
Thank Josephine D
Icaretwo, Front Office Manager at Best Western Durango Inn & Suites, responded to this review

Thank you for taking the time to leave us a review on how we did! Thank you for taking the time to recognize our friendly professional staff and our property. Our breakfast is a deluxe continental breakfast which is: sausage, build-your-own waffle bar and build -your-own oatmeal bar, Danishes, muffins, 3 different kinds of cereal, with a gluten free option...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Best Western Durango Inn & Suites

Address: 21382 US Hwy 160 W, Durango, CO 81301-6857
Region: United States > Colorado > Durango
Price Range: $146 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Durango Inn & Suites 2.5*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Best Western, Hotwire, Travelocity, Cheap Tickets, Priceline, Cancelon, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Durango Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Durango Hotel Durango
Best Western Durango Inn And Suites
Durango Best Western
Hotel Style:
#11 Romantic Hotel in Durango
#13 Family Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Durango Inn & Suites staff and other travellers.
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Questions? Get answers from Best Western Durango Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms on the ground floor that also have doors open to the back where there is a large grassy area perfect for walking your pet.”
LyndaN827, 16 May 2017 | Read review
“Ask for the second floor, door noise can be a problem so I am assuming first floor would be noisy with people above you.”
Lynnpalmcoast, 12 Mar 2017 | Read review
“Try to stay away from the main drag.”
jamesmC7022IT, 1 Jan 2017 | Read review
“Ask for a room on the river”
AmyKearney, 24 Dec 2016 | Read review
“First floor mini suites are great and have a back door to a grassy common area.”
captjrk, 28 Sep 2016 | Read review
5 of 5
Cancelon
US$135* /night
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Booking.comUS$146
TripAdvisorUS$146
AMOMAUS$286
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*Disclaimer
Prices are for 1 room, 2 adults
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