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BEST WESTERN Mountain Shadows

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#11 of 33 Hotels in Durango
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Mountain Shadows
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521 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Mountain Shadows
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Showing 505: English reviews
Bernalillo, New Mexico
Reviewed 8 April 2016

During our stay they were remodeling the lobby area so the check in & breakfast were held in rooms, being that the breakfast was served in a room it as a little tight in space but they made it work. The staff did apologize for the remodeling but it in no way bothered us or hindered our stay. I think...

Review collected in partnership with Best Western
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Helpful?
Thank lgchavez
Bridgetown, Australia
Reviewed 5 April 2016

Even though they where renovation they made it as easy as possible. The breakfast was fabulous. The staff's experience helped with ideas, weather and anything else we wanted to know. They helped with maps and knew the area well and recommended places to eat.

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1Thank Clare Q
Albuquerque, New Mexico
Reviewed 4 April 2016

Customer Service was great. The quality of the hotel was not worth the price. The initial smell of the room was really bad. We had to open the door and windows for about half an hour to air out the place. I understand that it had been renovated recently but it's hard to tell because it is an older hotel...

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2Thank Barbara R
New York City, New York
Reviewed 3 April 2016

I was a bit shocked when I arrived during a large bout of construction -- had I made a mistake booking this property? No. I still had a solid stay. You still receive a nice complimentary breakfast and get free Wi-Fi. My stay was hampered by a volatile and otherwise unpleasant guest, whom the staff handled admirably. I would also...

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1Thank RoadTripToSFO
Ohio, United States
Reviewed 30 March 2016

Staff was very friendly and helpful. We truly enjoyed the suite and roominess it gave us to spread out. Very comfortable beds. Staff was excellent with advice on local dining choices and activities to do. Truly enjoyed our stay here.

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1Thank Rita R
Denver, Colorado
Reviewed 27 March 2016 via mobile

The stay over all was awesome! The room was nice and spatious, close to many food options for dinner, and the dome pool/hot tub was steamy like a sauna and so relaxing. The only suggestion I have is more vegan breakfast options. The only thing for vegans was bananas and apples. Usually when I stay with a Best Western there...

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Thank Mariah K
Albuquerque, New Mexico
Reviewed 24 March 2016

This will be my choice next time in Durango. Stayed somewhere else for two days and then decided to stay a third day, and selected this place. Comfortable room and bed, quiet, and good hot breakfast. Friendly, knowledgeable staff. There is construction going on, didn't find it problematic and they seem to have some good work arounds.

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Thank Jonathan J
littleton, United States
Reviewed 22 March 2016

Very nice rooms even though the lobby was under construction. They made it work with their set-up for breakfast. The pool and hot tub were very nice and open long hours. The staff was very knowledgeable and willing to help with all requests.

Review collected in partnership with Best Western
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Thank Celeste K
Tulsa, United States
Reviewed 14 March 2016

Very comfortable rooms. The walls have brick on both sides, so very quiet. I don't usually sleep well away from home, but that was not the case with this stay. Beds were very comfortable. The hot tub and pool were excellent, and clean. This isn't a five star hotel, but you definitely get what you pay for and more. The...

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Thank Melissa M
London, United Kingdom
Reviewed 7 March 2016 via mobile

Booked a couple of rooms with our group upon turning up in hope. Yes, hotel is under refurbishment. The office and breakfast rooms have been set up in bedrooms whilst the work continues. It is what it is, not a big deal as you can see the position they are in. Regardless of this, rooms are big, clean and comfortable....

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Thank michael m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about BEST WESTERN Mountain Shadows

Address: 3255 North Main Ave., Durango, CO 81301
Region: United States > Colorado > Durango
Price Range: $92 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Mountain Shadows 2.5*
Number of rooms: 65
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western and Priceline so you can book your BEST WESTERN Mountain Shadows reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mountain Shadows Hotel Durango
Best Western Hotel Durango
Best Western Durango
Durango Best Western
Hotel Style:
#8 Business Hotel in Durango
#9 Family Hotel in Durango
#10 Romantic Hotel in Durango
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Mountain Shadows staff and other travellers.
5 questions
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5 months ago
Bear Valley, California
6 months ago
Creswell, Oregon
7 months ago

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Questions? Get answers from BEST WESTERN Mountain Shadows staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room without an adjoining door”
 of 5 bubbles seniortvlr, 31 Jan 2017 | Read review
“We asked for a ground floor room. There was a get together in the parking lot, it was the weekend, but they all went away at 10 pm.”
 of 5 bubbles 19Lester66, 6 Nov 2016 | Read review
“2 story motel. rooms open out. pool is centrally located.”
 of 5 bubbles Q6853ZTlizh, 25 Oct 2016 | Read review
“I think upstairs would be quieter than downstairs”
 of 5 bubbles Evanston_WYBikeboy, 11 Oct 2016 | Read review
“first floor is nice for kids to get to the pool.”
 of 5 bubbles linnierr, 10 Oct 2016 | Read review
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