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Holiday Inn Express Glenwood Springs

276 reviews
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Traveller (35)
Room & Suite (29)
Pool & Beach (9)
Overview
  • Excellent30%
  • Very good39%
  • Average21%
  • Poor7%
  • Terrible3%
Travellers talk about
“hi express”(8 reviews)
“room was clean”(27 reviews)
“cinnamon rolls”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Glenwood Springs
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (276)Write a Review
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57
22
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All reviewshi expressroom was cleancinnamon rollspancake machinefront deskthe breakfast areabiscuits gravytrash canswithin walking distancewarm cookiesadventure parkhot itemswould stay here againcontinental breakfasthotel is in a great locationmemorial day weekendyogurt
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1 - 5 of 266 reviews
Reviewed 6 days ago via mobile

We had reservations at this hotel for some time. No where on the reservation page did it state a room cancelation had to be made at least 24 hours prior to the night of the reservation. About 10 am on the day we had reserved...More

Thank David N
Response from Myrna R, Front Office Manager at Holiday Inn Express Glenwood SpringsResponded 4 days ago

Thank you for your review. Please know our cancellation policy is there across the board for every one. We regret your feeling upset but were willing to move the arrival dates to a different one. This is an option for anyone who is dealing with...More

Hotel's Favourite
Reviewed 8 October 2017

This hotel was very clean, had a good breakfast, professional staff, and was a joy to stay at. Location was excellent - close to downtown and the hot springs. Rates were reasonable. I have stayed here numerous times and have always had a great stay!More

1  Thank WeLoveColorado2017
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 1 week ago

Thank you for sharing your thoughts with us. It is nice to hear our hotel was clean, staff were professional and our breakfast was good. Our location is a great start to downtown attractions as well as the hot springs. We are pleased to hear...More

Reviewed 1 week ago

Not a typical H.I. Express. There is no gym. You have to go next door to the sister hotel, Hampton Inn and that gym does not open until 6am. The breakfast is excellent. Also, not typical for an H.I. Express. Eggs, potatoes, bacon, sausages, and...More

Thank molinaemail
Response from Ginger C, General Manager at Holiday Inn Express Glenwood SpringsResponded 6 days ago

Thank you for choosing the Holiday Inn and for your great review. We appreciate the service Karen provides our guests. She is a great addition to our breakfast team. We will share your thoughts with her. Unfortunately our main pool is closed for the winter...More

Reviewed 14 January 2018 via mobile

The lady at check-in was very nice, but that was not enough to keep us at this hotel. The bed was covered in head hairs. The lady at the desk moved us to another room, but that one had a hair-covered bed, too. Considering the...More

Thank Josie W
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 17 January 2018

Thank you for sharing your experience with us. It is not too often when we hear a review such as yours and for that, "Please accept our apology." I have shared this with our team members and will correct this immediately. This will be used...More

Reviewed 4 January 2018 via mobile

What a pleasant surprise. We were greeted by the most welcoming staff. So friendly and offered options of what to see and do in town. We stayed here due to the proximity to the Iron Mountain Hot Springs. Great choice. Clean room. Comfy bed. Breakfast...More

Thank Treasuretz
Response from Myrna R, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 3 weeks ago

Thank you for your review. What a nice review you gave us! Thank you for sharing your experience with us. This is a review that let's us know we are doing something right. We appreciate you and hope to see you again. Sincerely, Myrna Raymer...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$117 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$117 - US$191 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (35)
Room & Suite (29)
Pool & Beach (9)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MSsurveyor
15 February 2016|
AnswerShow all 2 answers
Response from YellowThunder | Reviewed this property |
As mentioned previously, you can buy it. But technically you can't smoke it in any hotel or public place. The hotels don't permit it.
0
Votes
Roopal P
7 December 2015|
Answer
Response from Katherine B | Property representative |
Hi, I would go the Sunlight Ski and Bike Shop in Glenwood Springs at 309 9th St. They are great!
0
Votes
sharon m
31 October 2015|
AnswerShow all 4 answers
Response from Ginger C | Property representative |
Tiffany A, We are located 0.6 miles from the Iron Mountain Hot Springs. It is a easy walk or a quick drive to get there and enjoy their pools!
0
Votes
Room Tips
"Something away from the freeway"
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"Rule of thumb, book away from the pool as there's always going to be noise from swimmers."
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"Avoid Room 111 - beside the elevator, right off the lobby, across from the maid's closet."
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"If you have a group, they have one room that has 3 queens and a pull out love seat."
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