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All reviewshi expressroom was cleancinnamon rollspancake machinefront deskthe breakfast areabiscuits gravytrash canswithin walking distancewarm cookiesadventure parkhot itemswould stay here againhotel is in a great locationyogurtmemorial day weekendiron mountain
The staff is very friendly and helpful. The room was clean and comfortable. They offer free breakfast which has numerous options. However, the hotel is in need of serious updating. The carpet in our room was fraying and the furniture in our room and the...More
Response from Manuela O, General Manager at Holiday Inn Express Glenwood SpringsResponded 4 October 2017
Thank you for telling us about your stay.
We are undergoing renovations very soon, and hope you will be back to check out our improvements.
We share a dumpster with the Hampton Inn, and you must have stayed in between trash pick up days...I'm sorry...More
This hotel was okay. We stay pretty much exclusively at Holiday Inn Expresses. This one need some refreshing. Beds were not comfortable and need some deep cleaning. Wall paper in the bathroom was pealing off, the tub was flaky and the sink was chipped up....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Glenwood SpringsResponded 21 November 2017
Thank you for your recent stay at our hotel and for always choosing Holiday Inn Express for your travels. I'm glad that you found our staff service very well to your liking. On the other hand, it seems that we failed to provide...More
We had a room on the freeway side and it was very noisy. It wasn't as clean and fresh as other HIE's we have stayed at. One bright spot was Kassey at the front desk. She was kind, friendly and helpful. Made the stay nicer....More
HI-X is always a good value, clean rooms, helpful staff, basic continental breakfast, but I chafed a bit at paying the increased amount to be in Glenwood Springs, it was for travel soccer, so wasn't thrilled at the vacation destination markup *and* in the shoulder...More
Rooms are nice, beds okay, bedding not as good as some: Clean but sheets feel like polyester. Breakfast is predictable, good and average food. The cleck let us use the pool (was getting close to closing time) for a few extra minutes.