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Holiday Inn Express Glenwood Springs

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Traveller (35)
Room & Suite (29)
Pool & Beach (9)
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Overview
  • Excellent31%
  • Very good38%
  • Average21%
  • Poor7%
  • Terrible3%
Travellers talk about
“hi express”(8 reviews)
“room was clean”(28 reviews)
“cinnamon rolls”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Offers from Holiday Inn Express Glenwood Springs
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
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Traveller rating
87
97
57
22
5
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87
97
57
22
5
Show reviews that mention
All reviewshi expressroom was cleancinnamon rollspancake machinefront deskfresh baked cookieshot springsbiscuits gravythe breakfast areatrash canswithin walking distanceadventure parkhot itemswould stay here againhotel is in a great locationcontinental breakfastmemorial day weekend
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91 - 95 of 268 reviews
Reviewed 19 July 2015

This place is right next to the highway so it is noisy from the road and the doors are paper thin. I had a couple questions before my stay so I called up the local number. I called at least 6 times over a few...More

1  Thank IwishIwastraveling
Response from Manuela O, General Manager at Holiday Inn Express Glenwood SpringsResponded 20 July 2015

Dear IwishIwastraveling, We are sorry about the issues you encountered while staying with us. We were experiencing issues with our phone system and I apologize for the inconvenience it caused you. Thank you for sharing your comments. We are constantly working to improve our services...More

Reviewed 17 July 2015

This was about the only room we were able to get for the one night we needed to stay in Glenwood Springs. I was glad to book it, but thought it was over-priced for a Holiday Inn Express ($189) on a non-holiday weekday. Holiday Inn...More

Thank Kamdallas
Response from Manuela O, General Manager at Holiday Inn Express Glenwood SpringsResponded 20 July 2015

Dear Kamdallas, Thank you for letting us know about your stay. Our hotel has been in business for a few years and we are constantly working to improve and update our facilities. We are sorry that we felt short of your expectations in regards to...More

Reviewed 7 July 2015

Fantastic location! Walk to downtown restaurants, the hot springs pool, as well as the Glenwood Springs Adventure park. We stayed for three nights as a family of four. I do not plan to stay here again. Staff was not friendly or happy and our room...More

Thank Kerander
Response from Manuela O, General Manager at Holiday Inn Express Glenwood SpringsResponded 8 July 2015

Dear Kerander, Thank you for sharing your comments about your stay. I am sorry to know you encountered issues with our housekeeping service and that you felt the staff was not welcoming. We are constantly working to improve our services. We are disappointed to know...More

Reviewed 17 June 2015

I am a Platinum member of IHG Rewards Club and used Rewards Club points for my stay. I was disappointed to find that Rewards Club members (presumably IHG's most loyal customers) are given the worst room in the hotel as a "reward." While other chains...More

3  Thank julybride_10
Response from Manuela O, General Manager at Holiday Inn Express Glenwood SpringsResponded 18 June 2015

Dear julybride_10, I would like to thank you for taking the time to write to us about your experience at the hotel. Guest reviews are the best tool that hotels have to keep working to improve services and facilities. I am very sorry to hear...More

Reviewed 11 June 2015

I made a non-smoking reservation for a double queen room for myself and two children over the first weekend in June. Upon our evening arrival, we stood at the front desk waiting over 15 minutes for an attendant to arrive, greet us and begin the...More

1  Thank Bekah P
Response from GSM-Sean, General Manager at Holiday Inn Express Glenwood SpringsResponded 12 June 2015

Dear Bekah P, Thank you for sharing your comments about your experience at our hotel. I would like to apologize for the inconveniences you encountered. We are constantly working to improve our services and facilities and we are disappointed to find our that we did...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Hot Tub
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$97 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$97 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (35)
Room & Suite (29)
Pool & Beach (9)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
MSsurveyor
15 February 2016|
AnswerShow all 2 answers
Response from YellowThunder | Reviewed this property |
As mentioned previously, you can buy it. But technically you can't smoke it in any hotel or public place. The hotels don't permit it.
0
Votes
Roopal P
7 December 2015|
Answer
Response from Katherine B | Property representative |
Hi, I would go the Sunlight Ski and Bike Shop in Glenwood Springs at 309 9th St. They are great!
0
Votes
sharon m
31 October 2015|
AnswerShow all 4 answers
Response from Ginger C | Property representative |
Tiffany A, We are located 0.6 miles from the Iron Mountain Hot Springs. It is a easy walk or a quick drive to get there and enjoy their pools!
0
Votes
Room Tips
"Something away from the freeway"
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"Rule of thumb, book away from the pool as there's always going to be noise from swimmers."
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"Avoid Room 111 - beside the elevator, right off the lobby, across from the maid's closet."
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"If you have a group, they have one room that has 3 queens and a pull out love seat."
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