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Ramada Glenwood Springs

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Ramada Glenwood Springs
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962 Reviews from our TripAdvisor Community

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Showing 955: English reviews
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Reviewed 6 days ago NEWvia mobile

This hotel was labeled as Plaza Inn when we booked it on Orbitz. We found out that it was actually a Ramada upon arrival. The check in process took about 20 minutes bc the girls at the front desk could not answer questions about the room or hotel (if there were fans or rollaway beds since they didn't have the...

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Helpful?
Thank Linda C
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Reviewed 2 weeks ago via mobile

I had reservation with free cancellation, cancelled my stay but still charged full amount to my card. When questioned, they flat out lied 5 times before I gave them so much proof they couldn't deny sneaking in the charges. They rarely pick up the main phone line, and their managers only work a few hours a week apparently, including their...

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Helpful?
Thank WayNorthForever
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Denver, Colorado
Reviewed 26 December 2016

Review collected in partnership with Ramada
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Thank 548les2016
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Berthoud, Colorado
Reviewed 28 November 2016

Review collected in partnership with Ramada
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Thank Tundradiehardfan
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Boston, Massachusetts
Reviewed 23 November 2016

I stayed here in August and was very pleased. This time, horrific. I can't even take off my socks because the carpets are filthy. The chains to both doors are broken, so I'm afraid to go to sleep. They assured me they're going to repair the chain locks TOMORROW. That doesn't help me since I'm only here this one night,...

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Helpful?
Thank Geraldine C
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

I am so sorry that you had a bad experience. I will make sure that these issues are addressed with the General Manager and staff. We have made some recent updates to our property to ensure that each and every guest is happy with the service and accommodations that we provide. Your comments are appreciated.

Shenandoah, Texas
Reviewed 19 November 2016

Review collected in partnership with Ramada
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Thank April T
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Fort Collins, Colorado
Reviewed 15 November 2016

No hot water in room. Pillows were half size. Hair still in tub area. Said being sold to a different hotel seemed like no one cared much.

Review collected in partnership with Ramada
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Helpful?
Thank Nicole H
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Denver, Colorado
Reviewed 1 November 2016

Great location, the hotel was clean and offered everything you expect for the $$. The one bonus that we were not expecting was the hot breakfast. Usually they throw out a couple of stale muffins and call it good. Their breakfast was very good, and saved us having to purchase it elsewhere. The only draw back is that the hotel...

Review collected in partnership with Ramada
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Helpful?
Thank Matt S
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

Thank you for the feedback. We are in the process of updating the property and making some much needed changes. We hope you will come back to see us in the future.

Colorado Springs, Colorado
Reviewed 1 November 2016

Initially gave us a room that was storage. The room we got smelled bad. Tv didn't work. Maintenance brought new tv. AC didn't work. Complimentary coffee for one person. Door keys quit working after first day. Ice machine was awesome. Toilet would not flush correctly and then would run continually. The fan for the AC and heat was noisy. All...

Review collected in partnership with Ramada
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Thank J3760NTericb
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Bailey, Colorado
Reviewed 1 November 2016

Stayed for my husbands birthday at the end of Oct.. Stated on the reservation it was his b-day, a happy b-day at check in would have made him very happy, but no. The room was ok. Turned the temp to 60 and left till evening. We returned to a 80 degree room. Maintenance came promptly and changed something. It worked...

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Helpful?
Thank crasus2016
Kim K, Guest Relations Manager at Ramada Glenwood Springs, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Hot Tub
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Banquet Room
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
2 Blocks to Historic Downtown Glenwood Springs and On-site Restaurant.Your mountain getaway begins at our Ramada Inn and Suites. Our pet-friendly Glenwood Springs hotel near Aspen is nestled in the foothills of the Rockies off Interstate 70 with easy access to the Denver area. Relax in rustic comfort in your hotel room or stretch out in one of our suites. Our inviting heated indoor pool and rejuvenating hot tub will help you unwind after an exciting day. During your down time, play a game of pool or darts and catch up on email using free Wi-Fi Internet access. ... more   less 

Additional Information about Ramada Glenwood Springs

Address: 124 West 6th Street, Glenwood Springs, CO 81601 (Formerly Ramada Inn and Suites Glenwood Springs)
Region: United States > Colorado > Glenwood Springs
Price Range: $84 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Glenwood Springs 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Ramada Inn - Glenwood Springs Hotel Glenwood Springs
Glenwood Springs Ramada
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Questions & Answers

Questions? Get answers from Ramada Glenwood Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If possible request a clean room with locks that work”
 of 5 bubbles 385geraldinec, 23 Nov 2016 | Read review
“Book a room at ANY of the other hotels in town.”
 of 5 bubbles CORN243, 5 Oct 2016 | Read review
“Book elsewhere!”
 of 5 bubbles dianapC8666WN, 23 Sep 2016 | Read review
“Don't stay here. Sleep on the sidewalk if you must.”
 of 5 bubbles GeBeColorado, 7 Sep 2016 | Read review
“I don't think there is a good room”
 of 5 bubbles rlduerr, 9 Aug 2016 | Read review
5 of 5