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Sheraton Denver West Hotel

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Sheraton Denver West Hotel
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373 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Denver West Hotel
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Showing 363: English reviews
Denver, Colorado
Reviewed 3 September 2016

My room was missing an electrical outlet near the bed for plugin of electronic devices. Also, the bathroom was in a state of decay . . peeling wallpaper, three different colors of grout, chipped and broken tiles in tub area, large chip in the tub, towel holder that was on the wall over the toilet was far away from the...

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Helpful?
Thank Gregory W
Sao Paulo, SP
Reviewed 27 August 2016 via mobile

The hotel seems a little bit older but the accommodation is very comfortable and perfect if you're traveling for business. The fitness center is great, really big with a lot of cardio and strength machines. It's better than the other hotels in the area. The only thing I have to complain is that I forgot a hat in the room...

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Helpful?
Thank fernandotomac
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

fernandotomac, thank you for allowing us to serve you recently. We are pleased that our fitness center exceeded your expectations compared to other facilities in the nearby area. Although our staff thoroughly checks guest rooms and our lost and found when an item has gone missing, I've shared your review with our Executive Housekeeper to double-check for your hat. We...

Reviewed 23 August 2016 via mobile

I have stayed in many Sheratons and the story has always been the same. I will never stay at a Sheraton again if I can help it. Too expensive for amenities. No breakfast, no microwave. Coffee supposedly in lobby unavailable and employee ignore fact that you might want some (not at this Sheraton but one in Huntville, Al) They have...

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Helpful?
Thank Lauretta G
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Lauretta, thank you for taking the time to share your candid feedback in regards to your recent experience at Sheraton Denver West. While we are delighted to hear you enjoyed the fitness center and pool, we are deeply disappointed to read of your frustration during your stay. Our restaurant does offer breakfast in the mornings and is always happy to...

Reviewed 17 August 2016

Clean, seems fairly new or at least rooms are in great shape. My room was quiet and I slept well. Dinner was great, breakfast was about average for this price range. Wi-Fi was slow as other's reported. Used my iPad as a data hotspot for my laptop. Side note - no local CO craft brews on tap in the bar,...

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Helpful?
Thank Nick H
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Nick, thank you for allowing us to serve you at the Sheraton Denver West. We appreciate all guest reviews as it allows us to ensure we are offering the high level of service and hospitality we hold ourselves to. I have passed along your suggestion of local Colorado beers to be offered in the restaurant and the owners are currently...

Center
Reviewed 17 August 2016

This Sheraton widely surpasses its sibling in Denver Tech Center area. Nicer sports facilities (the gym has a view to the mountains), much nicer SPG lounge (far above average for a Sheraton), fresher rooms. Also, it seems to offer cheaper rates. Strongly recommended for vacations or business and for visitors to the Red Rocks Amphitheater -only 15min drive far. Truly...

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Thank Hedin
Pennsylvania
Reviewed 14 August 2016

Stayed here for 3 nights with my 3 kids while visiting family. The hotel is nice. Great beds and thick blankets. Even robes in the closet! Staff was very polished and professional. The only thing that detracted was the wifi. Supposedly 3 devices are able to function on the free wifi. We have 8 devices, would have like to have...

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Helpful?
Thank AriellaNoel
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Ariella72, thank you for taking the time to share your feedback in regards to your recent experience at the Sheraton Denver West. While we are delighted to hear you enjoyed your overall stay, we are deeply disappointed in learning about your frustration with the WiFi. At the Sheraton Denver West, we strive to ensure each guest enjoys a flawless experience...

Reviewed 13 August 2016 via mobile

Usual high standards of Sheraton hotels. Rooms clean and spacious. Only down side is air con is a little noisy. Woke me up when it kicks in in auto mode. Hotel is very convenient to multiple food outlets and Colorado Mills Mall. Also only 35 minutes from airport and easy to get to airport. ( just off IS70) on 6th...

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Helpful?
Thank Patrick S
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Patrick, thank you for allowing us to serve you at the Sheraton Denver West. We're pleased you found our location so convenient for your needs and our hospitality up to Sheraton standards. We appreciate your review for others on TripAdvisor and look forward to being of service to you in the future.

Reviewed 12 August 2016

A few months back, I was reviewing various hotels near Red Rocks in Denver. We were planning a vacation and knew we would be there for one evening to be close the venue. There were a few hotels that came up on my search as worthwhile (or I had enough points to cover) and this was one of them. Initially,...

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Helpful?
Thank Allison D
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Allison, thank you for allowing us to serve you while in town for a Red Rocks concert! We truly appreciate the candid review of your Sheraton Denver West experience. We hope to have every guest leave our doors with an eagerness to return and we certainly hope we accomplished that during your stay. Thank you again for your feedback!

Iowa
Reviewed 3 August 2016

A pretty standard, run of the mill hotel. The staff is very kind, helpful and accommodating. We were there with a large wedding group and they did all they could to get us checked in early so we were ready for rehearsal on time. The hotel bar is nice and was a great gathering spot for our big group. The...

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Helpful?
Thank ElliottThompson
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

ElliotThompson, thank you for taking a moment to share your review on TripAdvisor. We're thrilled we could be part of the wedding celebration and that our suite met the needs of your group. We hope to be of service to you again in the future and thank you again for sharing your review! Colleen I. Social Media Manager

Joplin, MO
Reviewed 31 July 2016

This hotel met all my expectations of what a hotel should be. Staff was welcoming and friendly, rooms were clean, bedding was high quality. Locations is good but look at a map before you go. It is close to 70 and 6, so convenient, but there are a couple of turns involved in getting to it, so use the GPS....

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Helpful?
Thank PJKJoplin
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

PJKJoplin, thank you for allowing us to serve you at the Sheraton Denver West. We are thrilled that you found many aspects of your stay to be enjoyable and apologize for the frustration in finding our location. We hope to welcome you again in the future and thank you again for your review. Colleen I. Social Media Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Denver West Hotel. Enjoy the spectacular beauty of the Rocky Mountain foothills or unobstructed views of the skyline from our comfortable guest rooms. ... more   less 

Additional Information about Sheraton Denver West Hotel

Address: 360 Union Blvd, Lakewood, CO 80228-1503
Region: United States > Colorado > Lakewood
Price Range: $143 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Denver West Hotel 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Sheraton Lakewood
Lakewood Sheraton
Hotel Style:
#4 Green Hotel in Lakewood
#6 Business Hotel in Lakewood
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Denver West Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Denver West Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would not recommend staying at this 4 star hotel unless they take care of their housekeeping services and/or hire new maids.”
 of 5 bubbles TravelingDiva4Life, 16 Nov 2016 | Read review
“Even numbered rooms have a mountain view to the west. Odd numbered rooms have a view of downtown Denver in the distance to the east.”
  • more mountain view to the west
  • mountain view to the west
 of 5 bubbles PlatoWinn1, 3 Oct 2016 | Read review
“Do not face the front if you are a light sleeper like I am”
 of 5 bubbles LOZZY64, 12 Sep 2016 | Read review
“Better view is on West side, (foothills and the Golden valley.)”
 of 5 bubbles GregW165, 3 Sep 2016 | Read review
“Club room is on the top floor”
 of 5 bubbles AllisonD883, 12 Aug 2016 | Read review
5 of 5
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