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Ramada Monument

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637 Reviews from our TripAdvisor Community

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Showing 637: English reviews
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Washington DC, District of Columbia
Reviewed 1 week ago

Second time staying here and will be back. Nice property, easy walk over to the brewpub, which is why I chose this site (and there's a Mexican restaurant past that). Business trip, so just needed a place to sleep & shower, but would like to spend more time in the area. I like the lake and the Ramada is larger...

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Helpful?
Thank 879verao
Reviewed 2 weeks ago via mobile

Staff was friendly but hotel was dated, not spotless, it did have a restaurant we didn't eat there because the restaurant staff was rude, it was cheap, it's in the middle of nowhere with no other food options nearby so not very happy with the overall experience.

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Helpful?
Thank Robert A
Jennifer L, General Manager at Ramada Monument, responded to this review

Our restaurant has been closed and is only opened for Continental breakfast. There are plenty of food options nearby that can be seen from our property and some within walking distance. There are also choices of Chinese,Itailian,pizza or sandwiches' that do deliver. The front desk staff is always happy to recommend restaurants to our guests. Thank you, Jennifer L General...

monument
Reviewed 2 weeks ago

the building and location are amazing. the price if you stay in their cheapest monthly room is amazing as well. the general manager is garbage though.. has no desire to improve the place or make any changes whatsoever.. such as adding an internet/vr cafe using existing rooms they have going unused.. or upgrading(basically removing the overpriced garbage policing their bandwidth...

Review collected in partnership with Ramada
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1Thank otamusima
Jennifer L, General Manager at Ramada Monument, responded to this review

In response to our guest,we are pleased that they were satisfied with the building ,location and pricing of our hotel. We do aim to please our guests. As far as our Wi-Fi connection, it is not High-speed internet therefore it's set up to download large files. In response to the guest stating "if you make any complaint they will work...

Houston, Texas
Reviewed 3 weeks ago

My husband and I decided to take a week long vacation to Colorado and decided to visit places near Colorado Springs, but too far from Denver Int. airport. I chose Ramada Monument since it is in between both places, and it was also the most affordable hotel. I only paid $154.12 for all 6 nights, with breakfast included. I was...

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Thank samanthasI1552GH
Reviewed 3 weeks ago

The staff appear non professional, though nice. Just in experience and Most likely NO Manager or owner involvement. I was from out of town, have stayed at Ramada before this one I would't recommend. Trying now to get my money back!!!! They charged my card even after I left because I would'nt ruin my stay for a CHEAP motel!!!

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4Thank Gena R
Fort Worth
Reviewed 4 weeks ago via mobile

Upon check inn they immediately charge your cars for a $100, plus the price of the room. The website says they will refund your deposit and you can pay cash upon checkout, but they charged my card overnight anyhow. If you have pets, beware, they will claim your pet damaged the room, and keep your deposit, plus charge your card...

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3Thank txmatn
Perryville, Maryland
Reviewed 20 January 2017

I was very pleased with the room and the people were very friendly. The room had new beds and I slept wonderfully. Was worried with the reviews that I read but was really happy with the accommodations. For the price it was GREAT.

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Thank vickieerickson4
Colorado Springs, Colorado
Reviewed 18 January 2017

Worst hotel experience ever. First room we had sheets were not clean. Had pee stains on it. Comforter also had pee stains on it. Got changed to another room. Curtain pull cord was on the floor. Trash on balcony. Cobwebs hanging off pictures. No heat in bathroom. Took 2 days for room to get warm. No drain stopper in tub....

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3Thank addisonm229
Houston, Texas
Reviewed 18 January 2017

This place is gross and disgusting. The staff are a bunch of crooks. Booked the room through Expedia and first they refused to honor the rates. OK, so we paid the normal rates. Then, they required a deposit but we would get that back. OK fine. Upon checking in the room reeked of smoke despite we asked for a non-smoking...

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3Thank rpieperco
Motley
Reviewed 16 January 2017

Review collected in partnership with Ramada
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Thank Bianca W

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
$100.00 room deposit due at check-in. Deposit is refunded after check-out provided there are no damages. ... more   less 

Additional Information about Ramada Monument

Address: 1865 Woodmoor Dr, Monument, CO 80132-9066 (Formerly Sundance Mountain Lodge)
Region: United States > Colorado > El Paso County > Monument
Price Range: $64 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Monument 3*
Number of rooms: 92
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Also Known As:
Sundance Mountain Hotel Monument
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Monument staff and other travellers.
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Questions? Get answers from Ramada Monument staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room at any other property than this one will be a step up”
 of 5 bubbles derek1836, 22 Dec 2016 | Read review
“Ground floor when traveling with a dog!”
 of 5 bubbles NotNiceNurse, 19 Nov 2016 | Read review
“don't stay here”
 of 5 bubbles Midwestgirl1965, 24 Sep 2016 | Read review
“TIP! Do Not Stay Here!”
 of 5 bubbles rondas991, 31 Jul 2016 | Read review
“Stay away!”
  • stained shower
  • rusted shower
  • Stained/sticky floor
  • Dead blackwidow
  • Spider!
 of 5 bubbles chriscassidyl, 25 Jul 2016 | Read review
5 of 5