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Hampton Inn and Suites Pueblo-Southgate

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#5 of 25 Hotels in Pueblo
Certificate of Excellence
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Hampton Inn and Suites Pueblo-Southgate
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385 Reviews from our TripAdvisor Community

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Showing 384: English reviews
Pueblo, United States
Reviewed 5 days ago NEW

Breakfast was stale. There was a major roof leak outside our room. Room was small and older. We had just stayed in a Hyatt Place the night before. What a major difference! Hyatt Place's breakfast was great. Their room was so much bigger and the staff were extremely friendly. We used points for both nights. Hampton Inn cost us 20,000...

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Helpful?
Thank teresae2017
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for reviewing our hotel. We are sorry about the leak and hope that changing you to an upgraded room helped compensate for the inconvenience. We appreciate you taking the time to give your feedback and hope you can take a chance on us once again to see how great we are.

North Branch, MN
Reviewed 5 days ago NEW

The Hampton Inn Southgate is wonderful from the large, clean rooms, comfortable beds, friendly staff and the best breakfast. The indoor/outdoor pool is awesome! Swimming outside in the winter in warm water is a great experience!

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Thank Donna H
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for taking the time to review our hotel and sharing your great experience. We are happy that we were able to make you happy! We hope you come again to enjoy our hotel. Thanks again for the review!

Pueblo, United States
Reviewed 6 days ago NEW

The room was warm and quiet. The staff was friendly and professional! It was very Cold and blizzarding outside but I didn't feel any of that inside the hotel or inside the room. The pool was open but didn't go to it because of said snow storm. Room was quiet, didn't hear any noise from neighbors or from hallway on...

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Helpful?
Thank J3244MTandrewm
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Hello, and thank you for your review. We are happy that you had a good experience with our hotel and staff. We are glad you were able to get out of the cold storm and hope you can come back when the weather is warmer to try out our pool! We'd love to have you back as our guest. Thank...

Ossineke, Michigan
Reviewed 2 weeks ago

This hotel was clean and quiet. Are room was located on the second next to the elevator and we never heard it. The sliced fresh fruit for breakfast was a very nice treat. This survey should not require 200 words.

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Thank Patricia B
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for your response. We are happy you shared your experience with us. Your time is appreciated. We hope to have you as our guests again soon!

San Antonio, Texas
Reviewed 2 weeks ago

very disappointed with staff and accommodations. reserved days in advance,just to arrive on Christmas day and be put up in a less than expected room. lady at counter had a sub part attitude and didn't try to offer a solution for the mishap of getting a lesser room than we revved. not very happy

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1Thank stevegO1371VV
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for your feedback. We appreciate your review and can see how you would be disappointed by getting a room less than you expected. We will review solutions with our staff to ensure improvement on issues such as this. We hope you can come again so we have the chance to redeem ourselves and you can have a great...

parker, United States
Reviewed 2 weeks ago

The staff at the hotel were great and helpful. We came down and had a party in the open area and enjoyed how nice the common area is. We have stayed her several times in the past years and it is always very clean and comfortable.

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Thank W6973QOangelam
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for your great response and for sharing your experience with us. We are happy to hear everything went well. Thank you for your loyalty. We can't wait to have you as our guests again. Best wishes for a Happy New Year!

Westminster, Colorado
Reviewed 3 weeks ago

From afar, the hotel looks great. The place is up-to-date and the lobby was very nicely decorated for Christmas. The breakfast area was clean and the attendant there was very nice. I also enjoyed the outdoor hot tub. The downside of the hotel was the cleanliness of the room. It was obvious that my room had not been cleaned: dirty...

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Thank d-bov
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for your response. We appreciate your time. We are so sorry about your room experience. We will definitely bring the issues up to our staff to ensure our rooms are up to Hampton standards. We have honored our 100% guarantee and have refunded your stay plus points were added to your Hhonors account. We thank you for sharing...

Wylie, Texas
Reviewed 28 November 2016

Walked into the lobby to the smell of freshly baked chocolate chip cookies. Very inviting. Hot coffee and tea available at 6:30 pm check-in. Room was clean and comfortable. Breakfast good and served on time.

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Thank P7876COcarries
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for taking the time to review our hotel and sharing your experience. We are happy that you found everything to your liking. We'd love to have you again soon!

Reviewed 26 November 2016

This Hampton Inn and Suites Southgate Pueblo, CO, is a fine hotel, with genuinely caring, competent staff, a convenient location, well-appointed rooms, abundant parking, and...did I mention the wonderful staff? The price is very reasonable for such a complete package of helpful, kind staff, free parking, free internet in the room for Hilton Honors Members, delicious, fresh coffee 24 hours/day,...

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Helpful?
Thank Mpernicone
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for your great review! We're happy that we were able to make you happy :) We hope to have you again as our guest upon your return.

Fort Worth, Texas
Reviewed 25 November 2016

I booked this hotel (coming and going) for a trip this summer. The price discrepancy for the same room from June 21 to July 8 was $42.45/night. I thought this was excessive and called the hotel about it. Basically, the manager (my words) said "these are the prices because of an event." Prices are set on the manager's discretion so...

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Helpful?
Thank JJane C
Leona M, Sales at Hampton Inn and Suites Pueblo-Southgate, responded to this review

Thank you for taking the time to review our hotel. We are sorry the pricing didn't work for you. Our prices can fluctuate from day to day using a number of different factors. We give the lowest rate available including any discount programs that you may be part of. We hope you stay with us on your next trip.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
After a busy day of meetings or sightseeing, you'll want a hotel in Pueblo where you can relax and unwind. And that's just what you'll find at the Hampton Inn & Suites® Pueblo-Southgate hotel. We're conveniently located off I-25, adjacent to the Southern Colorado Events and Gaming Center and close to all our area's most popular attractions. Whatever your pleasure-from touring museums to playing a few rounds of golf-you'll find plenty of great activities near our friendly hotel in Pueblo. ... more   less 

Additional Information about Hampton Inn and Suites Pueblo-Southgate

Address: 3315 Gateway Dr, Pueblo, CO 81004-3873
Region: United States > Colorado > Pueblo
Price Range: $125 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Pueblo-Southgate 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hampton Inn And Suites Pueblo-Southgate Hotel Pueblo
Hampton Inn Pueblo
Pueblo Hampton Inn
Hotel Style:
#7 Business Hotel in Pueblo
#9 Family Hotel in Pueblo
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Pueblo-Southgate staff and other travellers.
2 questions
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Arvada, Colorado
4 months ago

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Questions? Get answers from Hampton Inn and Suites Pueblo-Southgate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Probably choose a room away from pool. Our room was above the pool and somewhat noisy for a while.”
 of 5 bubbles traceyaf71, 5 Sep 2016 | Read review
“Room 104 is closest to the indoor/outdoor pool and the back door.”
  • Suite 104 has a king size bed and a separate room with kitchen/living room with pullout couch.
  • Suite 104 overlooks the indoor/outdoor pool and spa.
  • The sink is separate from the tub/toilet.
  • Kitchen/dining area
 of 5 bubbles beckyk150, 28 Aug 2016 | Read review
“Make sure to check if you want a fridge and/or microwave. They're not in every room.”
 of 5 bubbles CMS1111, 23 Aug 2016 | Read review
“Far enough from the interstate that it shouldn't be bothersome.”
 of 5 bubbles 624MarkG, 16 Aug 2016 | Read review
“Second floor quiet”
 of 5 bubbles FunAndSun57, 13 Jul 2016 | Read review
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