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All reviewstrue gritindoor poolone nightinstant oatmealhot tubrooms were clean and comfortablewould stay here againcoffee potviews of the mountainscleaning staffthe room was niceridgewayouraymotelmicrowave
We were able to book a room at this hotel on very short notice during the height of tourist season and were pleased to find the room very clean and comfortable. We had a room on the opposite side from the highway so were not...More
Thank Kristin H
Response from CHARISSE S, Manager at Ridgway-Ouray Lodge & SuitesResponded 26 October 2017
This hotel is clean. That's the only reason I've given them three stars. I am in sales and have traveled Colorado and Wyoming, highways and back roads for 28 years. I've stayed in dumps and I've stayed in Best Westerns. I rarely have stayed in...More
Thank j w
Response from CHARISSE S, General Manager at Ridgway-Ouray Lodge & SuitesResponded 12 October 2017
We are very sorry we did not live up to your standards.
The room was clean and comfortable but was quite expensive for just one night.
The motorbikes parking up kept waking us up through the night which was annoying.
The hostess was lovely though, very friendly.
There was 2 sweet dogs there too.
There was an...More
Response from CHARISSE S, Manager at Ridgway-Ouray Lodge & SuitesResponded 24 July 2017
We are literally sitting here now, just about to fall asleep when the people next door come in for the night. I can hear EVERYTHING they are saying. Walls are thin. It is keeping my whole family up right now. My poor 3 and 4...More
Response from CHARISSE S, Manager at Ridgway-Ouray Lodge & SuitesResponded 25 July 2017
We are very sorry. From what I understand the Front Desk clerk asked him to not talk so loud or take his phone off of speaker but apparently he choose not to.
Again, we want to tell you how sorry we are.
We have stayed here 3 times...we have enjoyed our visit every time although we were a little surprised this last time that they didn't know which room we would be in or have it cleaned only 12 minutes before the 3 o'clock check in time...More
Response from CHARISSE S, Manager at Ridgway-Ouray Lodge & SuitesResponded 17 July 2017
We hope you will stay with us again soon!