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Hampton Inn & Suites St. Augustine-Vilano Beach

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Room & Suite (322)

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About

#4 of 6 hotels in Vilano Beach
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GreenLeaders Bronze level
The beautiful Hampton Inn & Suites St. Augustine-Vilano Beach is located in the lazy seaside town of Vilano Beach. Only fifteen minutes from Interstate 95, the hotel is nestled in a laid back residential area on Florida's First Coast. Visitors coming over the bridge see a spectacular view of the hotel and the ocean beyond. The hotel is convenient to popular attractions, like the Castillo De San Marcos National Monument, The Fountain of Youth Park, The Old Florida Museum and Potter's Wax Museum. Sitting at the tip of a barrier island, the hotel is surrounded by waterways that flow into the Atlantic Ocean and the Intercostals Waterway. They lead into Matanza Bay, St. Augustine's Historic Downtown Waterfront. The Hampton Inn & Suites St. Augustine-Vilano Beach has the charm of a quaint bed and breakfast with most of the amenities included a five-star hotel, such as a complimentary On the House hot breakfast, free mid-afternoon fresh fruit and popcorn, free USA Today, free local calls,
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Fishing
Walking tours
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Interconnected rooms available
Private balcony
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, Spanish, Filipino, Hungarian and 1 more
Hotel links
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2,075Reviews39Q+A100Room tips
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magicalnomore wrote a review Today
Woodstock, Connecticut60 contributions41 helpful votes
+1
We booked this room months in advance.. We had 8 people in our party & booked 4 rooms. 2 were supposed to be near one another on the 3rd floor with balconies. The other 2 were supposed to be on the 2nd floor near each other. We used mostly points, but some cash. We waited until the app said that some of our rooms were ready and headed over to the hotel. We had been up since 2:30am traveling so were eager to get checked in. Only 1 room was ready, but we were right at check-in time, so didn't complain. After a while, we got a notice that the second floor rooms were ready. We sent the two groups down to their rooms. After 1 1/2 hour wait, we were told that the room we booked was no longer available. It should have been near my room on the 3rd floor as my 82-year-old father (he is a disabled vet) and his wife were in it and I would be going back and forth a lot to help them. They told us the only room left in the hotel was on the 1st floor, as all the rooms were booked. This made us angry, as the elevator is extremely slow & I would have to go up & down a lot during our stay. They stated that they had a large group that they had to accommodate, so they gave the room away as picking your room ahead does not guarantee your room. We know that the rooms are not guaranteed, but we had just picked them at the 24 hour mark & had never had that happen before. We are diamond members, so don't expect any preference for that. We also pointed out that we weren't greeted as diamond members & they said they always greet diamond members after they check you in completely. We had just watched them greet a couple upon walking up to the counter to check in, so I don't believe them. We ended up talking to the assistant manager, Trudy, due to the ineptitude of the person at the front desk. She said that they miraculously had a room on the 2nd floor near the others in our party, which really didn't help me as I would be the one running up and down. She also said she would see what she could do on the cash part of our transaction. Can you guess what she did? Nothing. We saw her multiple times during our stay. She never once asked us how we were doing. The rooms. Turns out the non-balcony rooms are huge. Not only longer, but wider than our balcony rooms. The other rooms were fine, but ours had a strong musty smell the whole time. It never went away. It was also gross. We took pictures of the stains and rust. We couldn't sit on the balcony furniture because I was afraid to get rust on my clothes. Our one shower shelf was broken upon check-in, but fixed the next day. We couldn't move though. We also discovered the large group at about 8:30 on our first night. A bunch of screaming, banging pre-teens. We were so tired we ended up falling asleep after 9:30 despite the noise. Thankfully, they were no longer noisy after the first night. The maids came regularly to my room, but kept skipping another of our rooms. They finally had to go down to ask why their room was being avoided for 3 days (except the bed was made one day). The front desk had no idea & had to fix that. The elevator broke during our stay, but was fixed fairly quickly. So I didn't have to use the stairs too many times. Breakfast was so-so. It doesn't vary much. The workers ranged from extremely helpful to completely useless, depending on the person. In summary, the only positive was the location, as it is across the street from the beach, which is beautiful. That being said, I will NEVER stay here again. We stay at a lot of Hilton properties, and this is by far the worst experience we've had and there was no apology or attempt to rectify the situation. The worst part- we ran into a couple that went to check in and their room wasn't ready. They left for a bit and, when they came back, they were told their room was given away. They ended up in a room that was not the equivalent to the one given away. This was the story we got from a few guests that we met at the pool area every night. Nice to know it wasn't just us! There are so many other places in the area. I would like to think that they will give a better experience than this one. As for the rest of our trip- this area was nice and quiet, and the beach was amazing. We would come to this area when visiting St. Augustine again, just not the hotel.
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Date of stay: April 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rand Hah wrote a review Jun 2023
Gainesville, United States19 contributions14 helpful votes
Hotel's Favourite
First Vilano Beach was great (I think better than Anastasia Beach). This hotel was super close to beach access. Very clean. Very nice staff (desk, housekeeping, and breakfast). Also a Publix supermarket market is within 500', so anything forgotten or snacks/drinks are just steps away. Great AC in room and all common areas. Hotel was clean. Full honesty would note just a couple very minor cosmetic items. The vanity in room 330 does have some rust issues and the tub has a small chip in the porcelain. But overall the hotel is very nice and a good value for being so close to the beach and 5 minutes from the fort. Definitely recommend for family vacation. Also hotel has a deal on beach chairs & umbrella rentals.
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Date of stay: June 2023
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach
Responded Jun 15, 2023
Dear Randolph, Thank you for choosing to stay with us at Hampton Inn & Suites St. Augustine-Vilano Beach. It is wonderful to learn that you liked our comfortable, clean accommodations and friendly, helpful staff. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AsylumResident wrote a review Apr 12
Port Saint Lucie, Florida48 contributions12 helpful votes
Moderately priced hotel a block from the beach and a Publix supermarket. All the usual bells and whistles. Spacious rooms. Lobby could probably use a bit of updating but it’s clean and comfortable. About ten minutes drive to the historic district.
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Date of stay: April 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kris R wrote a review Apr 7
3 contributions
Upon entering our room, it was obvious that it had not been cleaned well. The odor was “wet dog/dirty sneakers”, and the carpet looked the part. The balcony had much dried bird poop. The was no table on the balcony, and two chairs… a bar stool and a low aged metal chair. For a non-smoking hotel, this was not enforced on the balcony as neighbors below were constantly smoking. Toilet was clogged and stains were in the bathroom floor. Shower door would not close. Overhead light would not shut off, but randomly went on and off on its own. Upon sharing this experience with a local shop owner, they said that this has become a “party” hotel. Thankfully we were able to transfer to another hotel. Staff there told us that this was not a new story to them. In fact the next day another couple transferred as well because the wife said she would sleep in her car, not in the hotel. This pet friendly hotel is not friendly or fit for pets or people.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tclpeterrabbit wrote a review Apr 1
Tuscaloosa, Alabama14 contributions7 helpful votes
Great staff, close to the beach, $50 total cost for beach chairs/umbrella for length of stay. Several maintenance issues plus safety issue in that door at far end of building wouldn't latch unless you pulled hard - which meant it was always open.
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Date of stay: March 2024
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Trip type: Travelled as a couple
Room Tip: $50 beach package for length of stay is you're going to the beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Travelerz Tymz 2 wrote a review Mar 2024
Ontario, Canada22 contributions10 helpful votes
Great location 2 minute walk from beach. Stayed March 16 & 17, 2024. Front desk staff member Cameron was helpful and excellent! Disappointing for the following reasons: Room carpet had 2 large stains and room smelled musty. Glass shower doors were filthy. Pillows were pathetic. Several uniformed cleaning staff were serving themselves breakfast from the breakfast bar on the Sunday morning leaving little for guests. Very unprofessional. Website stated ‘parking included’ but on check in was advised parking was $16 per. Manager not in attendance both Sunday and Monday mornings.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Albany_NYCaper wrote a review Mar 2024
Albany, New York16 contributions8 helpful votes
Staff very friendly and helpful. Close to beach and a quick easy drive in to Old St. Augustine. Breakfast was so-so. I’ve had better quality at other Hamptons. Rooms need better maintenance and cleaning. Room smelled of mold and fungus coming from AC unit in room- maintenance sprayed a deodorizer but masking the odor isn’t a fix when it’s mold. Truly they should have cleaned the AC properly to rid the odor. Front desk person took off parking charge for inconvenience. The hotel was totally booked so another room was unavailable. Overall cleanliness was ok. Dirt and dust in every corner. Lamp shade on desk had rust on rim. Carpeting felt grimy. I prefer no carpeting in hotel rooms.
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Date of stay: March 2024
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Trip type: Travelled as a couple
Room Tip: Ask to see room before taking it. See if there is mold smell.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wayne H wrote a review Mar 2024
6 contributions
First stop was Cameron at the front desk. He was so welcoming and a wealth of information. Mom and daughter trip. The 2 queen room was large and very clean. Pool area beautiful. Breakfast was great with a huge variety. Very quiet at night even during spring break. The gardener takes great pride in his work and gave us our best restaurant tip.
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Date of stay: March 2024
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Location
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Trip type: Travelled with friends
Room Tip: Great for shells and looking for shark teeth. Wide and uncrowded beach you won't get at St....
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Roniken wrote a review Mar 2024
4 contributions2 helpful votes
Stayed here for 2 of the nights we were visiting St. Augustine. Room was large, clean, comfortable . Weather not warm enough to use the pool but the pool area very nice. Parking convenient. Breakfast ok. Close to the beach. This was one of the quietest places I’ve stayed. No noise at night. Close to Publix for snacks..
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Innisfree Hotels, Marketing at Hampton Inn & Suites St. Augustine-Vilano Beach
Responded Mar 7, 2024
Thank you for choosing to stay with us during your visit to St. Augustine, and for taking the time to share your experience. We're delighted to hear that you enjoyed the spacious, clean, and comfortable room, as well as the quiet atmosphere. It's great that you found the pool area to be inviting, and we appreciate your positive comments about the convenient parking. We understand the importance of a peaceful night's rest, and we're glad to have provided that for you. If there are any specific areas where we can further enhance your experience or if you have additional feedback, please feel free to share. We hope to have the pleasure of welcoming you back for another enjoyable stay whenever your travels bring you to the area. -Tori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ruth H wrote a review Feb 2024
Belton, South Carolina1 contribution
My husband and I stayed here February 11, 2024 for 2 nights. I had called before I booked to see if they charged for Service dogs. They said no. I have a registered Service dog and they charged me $75.00 anyway. I have paperwork, a vest etc. My room had nasty carpet and it smelled like mildew. Don’t waste your money. They asked me what type of service dog I had. That is none of their business! I had a chance to stay at this hotel again coming back from Miami and I passed them right on by. I stayed at Jacksonville which they were super nice to us. Maybe y’all need to spend the pet fees on cleaning the carpet!!!
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Date of stay: February 2024
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Trip type: Travelled with family
Room Tip: Don’t spend your money go somewhere else!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Innisfree Hotels, Marketing at Hampton Inn & Suites St. Augustine-Vilano Beach
Responded Mar 7, 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced, particularly regarding the service dog charge and the condition of the carpet in your room. We appreciate you bringing this matter to our attention, and we will investigate and address the concerns you've raised. It is important to us that our guests feel comfortable and well taken care of during their stay, especially those with service animals. We're glad to hear that you had a positive experience at our Jacksonville location, and we hope that, despite the challenges you faced here, we may have the opportunity to better serve you in the future. If there's anything specific you'd like us to look into or discuss further, please don't hesitate to contact our management team directly. -Tori
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$199 - C$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites st. augustine vilano beach hotel saint augustine, hampton inn and suites st. augustine vilano beach, hampton inn hotel oceanside, hampton inn saint augustine, saint augustine hampton inn
LOCATION
United StatesFloridaSt. AugustineVilano Beach
NUMBER OF ROOMS
94
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn & Suites St. Augustine-Vilano Beach - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hampton Inn & Suites St. Augustine-Vilano Beach
Which popular attractions are close to Hampton Inn & Suites St. Augustine-Vilano Beach?
Nearby attractions include Magic Hideaway (3.4 km), The Tasting Tours (3.8 km), and Escape U (5.3 km).
What are some of the property amenities at Hampton Inn & Suites St. Augustine-Vilano Beach?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites St. Augustine-Vilano Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites St. Augustine-Vilano Beach?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites St. Augustine-Vilano Beach?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn & Suites St. Augustine-Vilano Beach?
Conveniently located restaurants include Salt Life Food Shack, Uptown Scratch Kitchen, and The Hyppo.
Are there opportunities to exercise at Hampton Inn & Suites St. Augustine-Vilano Beach?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hampton Inn & Suites St. Augustine-Vilano Beach located near the city centre?
Yes, it is 0.3 km away from the centre of Vilano Beach.
Are any cleaning services offered at Hampton Inn & Suites St. Augustine-Vilano Beach?
Yes, laundry service and self serve laundry are offered to guests.
Does Hampton Inn & Suites St. Augustine-Vilano Beach offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hampton Inn & Suites St. Augustine-Vilano Beach?
The staff speaks multiple languages, including English, Spanish, Portuguese, Hungarian, and Filipino.