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Staff much more friendly than our first visit. Pool area no where close to all the other Weston properties we have stayed at. Pool furniture old and worn and grounds surrounding pool had a lot of trash which was not picked up the afternoon we...More
Thank Rena M
Response from Andre K, Manager at The Westin Snowmass ResortResponded yesterday
Thank you for your comments. I am sorry for the issues you encountered and will spend more time at the pool along with my team. Thanks again for staying with us.
I am SPG Gold. We stayed one night at this property having booked it at the last minute. We were upgraded to room 513 which was a fantastic suite with two balconies.
The check-in process was fantastic with truly delightful staff and the upgrade was...More
Response from Caitlin B, Guest Relations Manager at The Westin Snowmass ResortResponded January 16, 2018
Thank you for sharing your feedback in regards to your recent stay at the Westin Snowmass Resort. We deeply enjoy and appreciate hearing from our guests!
We are so happy to hear that you enjoyed your short stay with us. We hope you...More
I was here on business and it was summer time but my room had a great walkout patio that lead to the slopes. All I could think about was how nice this must be when everyone is skiing and to be that close. The hotel...More
Response from TeamMarriott, General Manager at The Westin Snowmass ResortResponded 2 days ago
Thank you for being our guest at The Westin Snowmass Resort. We are happy to know you had a good stay with us and liked your clean & comfortable room. We understand your comments regarding our facility and they will be used to...More
We were moved over to the Westin when there was a computer problem with the hotel next door. Thank goodness! It was a wonderful upgrade and the staff was amazing. We checked in with Rupesh and he was warm, welcoming and really started our stay...More
Thank Nikki D
Response from TeamMarriott, General Manager at The Westin Snowmass ResortResponded 4 days ago
Dear Nikki D,
Thank you for the kind comments regarding your stay at The Westin Snowmass Resort. We are glad to know how much you enjoyed our devoted staff, especially Rupesh. We appreciate you taking the time to share your experience, and we look forward...More
I read a lot of reviews and they were kind of not expecting much because people said this was not like a normal Westin. I thought it was a nice clean hotel and expected this going in to not be a traditional Westin. The service...More
Response from TeamMarriott, General Manager at The Westin Snowmass ResortResponded 3 days ago
Thank you for the generous rating of our hotel, The Westin Snowmass Resort. We are delighted to know you had a wonderful stay with us and loved our great location, devoted staff, and clean & well-maintained accommodations. Reviews such as yours mean a...More
Yes. The Westin Snowmass is a ski in ski out hotel. The six person high speed Village Express lift is at the bottom of the teaching hill (Fanny Hill). When finished skiing for the day you can ski right in to the hotel's... More
Yes. The Westin Snowmass is a ski in ski out hotel. The six person high speed Village Express lift is at the bottom of the teaching hill (Fanny Hill). When finished skiing for the day you can ski right in to the hotel's slope side entrance.