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Doubletree by Hilton Hotel Denver - Thornton

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556 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Denver - Thornton
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Showing 553: English reviews
Rockford, United States
Reviewed 6 April 2016

The hotel staff were awesome, they ensured our trip was great.The location of the hotel was centralized to where we needed to go. It provided easy access to all major highways and destinations. Accomodations were clean modern and relaxed. I recommend this to anyone traveling in Northern Colorado.

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Thank Shawn N
Coral Springs, Florida
Reviewed 5 April 2016

Easy access to Boulder, and areas around Denver. Many restaurants in the area as well. Good quality for the money. Rooms were clean. Access to the internet could have been better-and we paid for the Premium access. Staff was very attentive-and warm cookies were outstanding!!

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Thank SuccessMom
Seattle, Washington
Reviewed 2 April 2016

Always happy to see you, willing to do whatever needed, great breakfast, able to handle snow storms with smiles. I have been staying here for 5 years now and even the first time it was as if it was my 5th year. The rooms are comfortable, clean, and updated. The rooms aren't loud around you so it is easy to...

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Thank 410taras
Fort Carson, Colorado
Reviewed 30 March 2016

We had a wonderful experience! The staff was extremely helpful, friendly and fast. We needed towels and they were there almost immediately. The bar tender was nice, and even brought us a blanket while we were outside. The room was perfect.

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Thank Q3515PKmichaels
Sugar Land, Texas
Reviewed 29 March 2016

This place is fantastic! We will be staying again! We will be referring this location to friends and family. Excellent service. Friendly staff. Clean and comfortable beds. The rooms are roomy too. Very happy with this place.

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Thank gooeyof4
Colby, Kansas
Reviewed 23 March 2016

Great. But still didn't understand the booking online price rather than calling into hotel. The online price was cheaper than booking it over the telephone. I'm the type I like talking to a real live person.

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Thank kylek94
Reviewed 21 March 2016 via mobile

As a Hilton Honors member I have choose to always stay at this location when in Denver. We have never had a problem before but I have never actually needed anything more than to check in before either. I called after making my reservation on my app to confirm and ask for the rooms to be joining. I completely understand...

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Helpful?
Thank Tanya L
John-HiltonHelp, on behalf of the staff at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

Dear Tanya L, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Someone will be in touch with you to...

Thornton, United States
Reviewed 13 March 2016

Overall, the property is nice and recently renovated. But customer service is horrible. General manager also has a horrible attitude. She was not helpful with guests. She was openly disciplining a staff member at the front desk. Very unprofessional and rude. Disappointed this is a Hilton property....

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2Thank Denisa L
Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

My sincere apologies that I didn’t provide you with the high quality of service you deserved during your recent stay at our hotel. I strive daily to take excellent care of all of our guests, and I am very sorry that I failed in your case. At your service,

Sudbury, Massachusetts
Reviewed 10 March 2016

I come for business. The quality of the hotel overall is very good. The rooms are clean and spacious and have excellent beds. There's a desk with a good chair. The wireless internet connection is stable with good bandwidth.

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Thank Philip M
colorado springs, United States
Reviewed 8 March 2016

I stayed at the DoubleTree for three nights while teaching a business course in one of the meeting rooms. My stay was most comfortable; enjoyed in-room dining a couple times and thought it was very good. The banquet team taking care of our needs in the meeting room were very attentive; Certainly recommend this location for both personal stays and/or...

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Helpful?
Thank Linda W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Doubletree by Hilton Hotel Denver - Thornton

Address: 83 E 120th Ave, Thornton, CO 80233-5701 (Formerly The Castle Hotel)
Region: United States > Colorado > Thornton
Price Range: $149 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Denver - Thornton 3.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Radisson Hotel Thornton
Radisson Thornton
Radisson Hotel Graystone Castle
Thornton Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Denver - Thornton staff and other travellers.
1 question
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Trevose, Pennsylvania
6 months ago

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Questions? Get answers from Doubletree by Hilton Hotel Denver - Thornton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No problems”
 of 5 bubbles mattydude_555, 26 Oct 2016 | Read review
“Stay clear of rooms near elevator”
 of 5 bubbles JaneanM, 26 Oct 2016 | Read review
“Upper floor facing west - great mountain views”
 of 5 bubbles 967kerryv, 4 Jun 2016 | Read review
“first or 4th floor”
 of 5 bubbles Q1333ORchristine, 14 May 2016 | Read review
“The higher floors were reserved for Hilton Honors members and were quieter than the lower level floors.”
 of 5 bubbles PaulaB381, 27 Apr 2016 | Read review
5 of 5
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