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The Lodge at Vail, A RockResort

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#14 of 33 Hotels in Vail
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743 Reviews from our TripAdvisor Community

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There are newer reviews for The Lodge at Vail, A RockResort
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Showing 726: English reviews
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 July 2014

We were in Vail for a wedding, and it was beautiful in June. The flowers, facility, etc. A couple of things surprised me: a bit of chipped paint, a dead orchid in the room, things I didn't expect at a Rock Resort, but they were minor. the on-site Elway's Restaurant was an over-priced disappointment, but the breakfast and buffet we... More 

Helpful?
1 Thank Jim F
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day Jim F, Thank you for your review. I am glad you enjoyed visiting our beautiful mountain town in the summertime. It is our hidden gem! I appreciate your comment about the orchids in your room. You are absolutely correct, that is not acceptable at a Rock Resort. I wanted to let you know we have changed our process... More 

Boulder, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2014

I stayed during 4th of July weekend. The Lodge was well organized, the pool was not overrun by children, and the room was awesome.Some reviews say the rooms are hot during the summer, it got a little warm one night so I opened the door and all was fine!

Review collected in partnership with this hotel

Helpful?
2 Thank votero2011
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your review. I am thrilled that you enjoyed the holiday weekend here at the Lodge. It was a great parade and a fireworks show to remember. There is no better place to enjoy the Holiday action than right here at the Lodge. I hope we can celebrate with you again next year. Please let me know if... More 

Fairfax County, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2014

Our family recently stayed in Vail at the Lodge in a 2 bedroom, 2 bathroom condo with a top notch kitchen, wonderful patio with beautiful views of the mountains and of the July 4th fireworks. The service was top notch. The valets, Gus and Chris, were friendly and accommodating. We enjoyed many activities such as white water rafting, mountain biking,... More 

Helpful?
1 Thank lax L
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day Lax L, Thank you for your review. The Lodge at Vail is such a special place during the 4th of July weekend. I hope you were able to enjoy the parade from your room! I am glad that the staff was able to accommodate all of your parties needs. We look forward to our next opportunity to host... More 

Denver, Colorado
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

Great location but rooms are terrible, noisy, and you get views of parking lots and other buildings. Not the vail experience we were liking for. Rooms were small, bathrooms small and old decor. Beds very uncomfortable. Could hear room next door all night.

Review collected in partnership with this hotel

Helpful?
Thank Starzs54
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Morning, Thank you for your candid review. I am truly disappointed that your stay did not meet your expectations. I have sent you an email and hope to talk with you about the details of your stay and a resolution for the issues you encountered. It would be my pleasure to personally assist you with any future reservations to... More 

Vail, Colorado
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

We had a great time at this resort , our room was very nice and fully equipped. Hotel location is excellent, steps away from Bahn lift , shops and entertainment. There is no supermarket in the village , and the only pharmacy is in Vail Hospital , but the hotel provides transportation to nearby supermarkets

Helpful?
Thank Cecilia G
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day Cecilia G, Thank you for your review! I am pleased that you enjoyed your stay and that the staff was able to assist you with our complimentary guest shuttle! We are looking forward to a comprehensive room and public space renovation this fall which will be completed prior to opening for the ski season this November. I hope... More 

Omaha, Nebraska, USA
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 June 2014

Wasn't given the room I had reserved upon check in. The front desk reluctantly gave me a King right off the lobby, which was very noisy to say the least. Housekeeping was sloppy, for example the empty Kleenex box wasn't replaced. The clock radio/cd player didn't work. If you didn't want a burger for lunch at the restaurant, it was... More 

Review collected in partnership with this hotel

Helpful?
Thank mdelich1
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Good Day mdelich1, I am disappointment that your stay did not meet your expectations. That is not the level of service that one should expect from the Lodge at Vail. Our team is committed to making all of our guests feel welcome and provide the highest level of service. I see that we missed the mark while you were here.... More 

Warren, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014

Our recent stay at the Lodge at Vail was extremely enjoyable. We have stayed at the Lodge many times in the winter season. But, this was our first stay in the summer. We reserved a 2 bedroom condo. A few days prior we were offered an upgrade to a 3 bedroom for a nominal fee. This was a great opportunity.... More 

Helpful?
1 Thank 5491Lisa
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your review 5491Lisa, Repeat business is a huge compliment and I truly appreciate your loyalty to the Lodge at Vail. It sounds like you had a wonderful, activity packed vacation. I have shared your comments with Gus and with Jill, thank you for taking the time to mention them so I have the ability to thank them... More 

Vail
1 review
Reviewed 24 June 2014

The room was nice, but very warm in the summer. Little airflow in the room made it uncomfortable to sleep. The pool and hot tub area were nice and I have a feeling I would have liked it in the winter better.

Review collected in partnership with this hotel

Helpful?
Thank Kindra B
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your review. I am sorry that the temperature in the room had a negative impact on the quality of your stay. I am pleased to share with you that we will be adding air conditioning to all of our hotel style rooms during our scheduled renovation this fall. I hope to see you this winter and by... More 

Orland Park, Illinois
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 June 2014

Place was a little tough to find.... valet & front desk were top notch.....access to shops was awesome....great mountain views.....but I do have 2 complaints though - bed was rock hard and there was a horrible freight-train droning noise all night...possibly the air conditioning unit of a connecting room. Whatever it was it was annoying as hell

Helpful?
1 Thank Steve K
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your review. I am pleased that the staff and location were optimal for you. I am sorry to hear that you had a noise issue. I would like to look into this more to ensure I can prevent the issue from happening to any future guests. Would you be able to tell me your room number so... More 

TX
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 23 June 2014

Hotel was ok. Overall clean, staff nice, and quaint hotel to stay at. Ceilings were low in the rooms. I am short, under 5' 4" and I felt the ceilings were low. Room was nice and clean. bathroom had some peeling wall paper, but other than that and the heated towel rack not working, it was nice. There is a... More 

Helpful?
1 Thank Girl1Tx
LAV81657, Manager at The Lodge at Vail, A RockResort, responded to this review

Thank you for your review. I am disappointed to hear that you did not enjoy all aspects of your stay at the Lodge. I would be disheartened to lose your business and hope that I can convince you to give the Lodge another try. I would love to discuss your stay with you in more detail and would be happy... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This is Vail at its most iconic. Vail's first hotel, the Lodge at Vail remains the cornerstone of Vail Village, located just steps from Gondola One. Revel in the proximity to the slopes, savor exceptional on-property dining at Cucina, Yama, and Elway's, lounge at Pool One, peruse the plethora of shopping options along Gore Creek Drive, and enjoy authentic Rocky Mountain hospitality, all at Vail's original. ... more   less 

Additional Information about The Lodge at Vail, A RockResort

Address: 174 E Gore Creek Dr, Vail, CO 81657
Region: United States > Colorado > Vail
Price Range: $301 - $1,476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lodge at Vail, A RockResort 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
The Lodge At Vail, a Rock Hotel Vail
Hotel Vail a Rockresort
a Rockresort Hotel Vail
Lodge Vail
Hotel Style:
#4 Ski-In / Ski-Out Hotel in Vail
#6 Business Hotel in Vail
#7 Luxury Hotel in Vail
#7 Spa Hotel in Vail
#11 Family Hotel in Vail
#13 Romantic Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Vail, A RockResort staff and other travellers.
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Questions? Get answers from The Lodge at Vail, A RockResort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We had a room on the 2st floor which was great for our little puppy.”
 of 5 bubbles swhetzell, 3 Oct 2016 | Read review
“Request a room that doesn't have a window facing Vail Village...you will hear everything. IT was hard to sleep.”
 of 5 bubbles wendykjohnson, 1 Oct 2016 | Read review
“get one over-looking the plaza”
 of 5 bubbles tracyr725, 15 Sep 2016 | Read review
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