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Arrabelle at Vail Square, A RockResort

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#8 of 30 Hotels in Vail
Certificate of Excellence
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Arrabelle at Vail Square, A RockResort
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556 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Vail
Reviewed 14 January 2015

This was our third time at the Arabelle and like the previous stays it was an exceptional experience. The hotel is perfectly located right on the mountain with the best ski-in,ski-out arrangement at Vail. Everyone on the staff is professional and friendly. One of the people at the front desk remembered our names the next day after only speaking with...

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1Thank 499jackg
Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Thank you so much for your kind response. I am so pleased to hear that the staff and product exceeded your expectations and lived up to your previous visits. I have already shared such wonderful commentary with our staff and I am very proud of their delivery of service. I am happy to be your point of contact for future...

Houston, Texas
Reviewed 10 January 2015 via mobile

We booked rooms for six people and packages that combined for almost $10,000 and had one--just one--last minute cancellation for medical reasons and the resort absolutely refused to provide a refund for the cancellation. They would not even provide resort credit for the amount of the cancelled room, which we would have gladly used at the restaurant or spa facilities....

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13Thank JHB20142014
Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Thank you for taking the time to share your feedback from your recent visit. I apologize we have provided a negative impression concerning our response to the cancellation of your room. We certainly hope all is well with the member of your party and we have not intended to lose you as a guest. I would invite you to contact...

Denver, Colorado
Reviewed 2 January 2015

We stayed at the Arrabelle in mid-December and it was absolutely wonderful! The outside of the property itself is stunning and creates a very European village feel. The inside is just as great with a good sized lobby that has a large fireplace and many places to sit. The hotel offers coffee in the morning and hot chocolate with various...

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3Thank Treslyn R
Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear Treslyn R, Thank you for such a superb review of The Arrabelle. We are very pleased you enjoyed your stay and were able to recap some of the great amenities to our future guests. You really cannot beat our location to the lifts and our great service. What's better than warm boots in the morning? We hope to see...

Vail
Reviewed 21 December 2014

We recently stayed for a week at the Arrabelle and were completely blown away by their service level. The service level was some of the best we have seen in America. We would have no hesitation in staying there again.

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1Thank 733trenta
Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear 733trenta, Hearing that we are some of the best service you have experienced in America is incredible. Thank you so kindly for such a great response. We hope that your travels bring you back to Vail. Please let me know if I can ever be of assistance. Kind regards, Jonathan Brownlee General Manager jbrownlee@vailresorts.com

Vail
Reviewed 16 December 2014

The views around Lionshead are stunning. Although this is a fabulous property, with world class in-out sking, restaurants/bars, full amenities and plush rooms with huge balconies and gorgeous views, our room (#363) for which we paid a discounted December rate of $400 has absolutely no view (unless you consider looking at the neighbors fabulous balcony view). As they say, "all...

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3Thank ronaldr797
Reviewed 13 December 2014

This is a lovely hotel with a convenient location, BUT...management needs to step up their game. Meaning, we stayed three nights and on the two days on which housekeeping was supposed to make-up/refresh our room, the first day housekeeping didn't show up until after three, and that was _after_ we called to ask them when housekeeping was going to show...

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1Thank Happyknow
Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Happyknow, Thank you for taking the time to provide to us this feedback. I am extremely disappointed to hear of our shortfall in housekeeping especially as this is not feedback that we are used to hearing. We certainly take this to heart and I sincerely apologize for the lack of follow up. Although we do clean rooms until 4:00 pm...

Pasadena, CA
Reviewed 5 December 2014

The Arrabella is a luxury property located in the heart of Lionshead right at the base of the ski lifts. The rooms are top of the line with plenty of room to spare. Units are in apartments and can accommodate families or friends sharing units. Apartments with a west view are spectacular. Of course this is an upper-end property with...

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2Thank TravelwithRon
Vail
Reviewed 4 December 2014

Beautiful hotel with excellent staff. Not great selections in on campus eateries for vegetarians. Views stunning. Hotel facade like a Swiss village. Cool. Great valet and bell staff. Prefer Vail village to Lionshead overall but location has its pluses such as less crowd. Couldn't be easier to hop on a lift!

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1Thank konoym
Houston
Reviewed 1 December 2014

My family spent Thanksgiving weekend in Vail Colorado and had the vacation of a lifetime.. The Arrabelle at Vail Square is an amazing hotel with the most professional and courteous staff. They are welcoming and the concierge staff did a fabulous job coordinating our activities such as skiing, snowmobiling and dog sledding.. They handled everything for us so when we...

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2Thank Jana F
Dallas, Texas
Reviewed 1 December 2014

We upgraded to a premium room with a mountain view. Big room, big balcony, lots of storage, and beautiful finish out. Very close to the Gondola but my favorite part was the Gondola-side valet, nice!! We felt like royalty in this place. Use the rooftop pool and Jacuzzi, we didn't get a chance but checked it out. Seconds from great...

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1Thank Richard G

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arrabelle at Vail Square is a AAA-Four Diamond hotel nestled at the base of Vail Mountain, in the heart of Lionshead. Inspired by the grand hotels of Europe's historic alpine villages, The Arrabelle at Vail Square combines timeless elegance, European charm and impeccable service. Dine at Tavern on the Square's mountainside patio, unwind at the award-winning RockResorts Spa(R), or take advantage of the other extraordinary amenities including slopeside ski valet, rooftop hot tubs and lap pool, state-of- the-art fitness center and more. Treat yourself to the ultimate luxury resort experience in Vail. ... more   less 

Additional Information about Arrabelle at Vail Square, A RockResort

Address: 675 Lionshead Place, Vail, CO 81657-5214
Region: United States > Colorado > Vail
Price Range: $322 - $1,140 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Arrabelle at Vail Square, A RockResort 5*
Number of rooms: 81
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Also Known As:
Arrabelle At Vail Square, a Rock Hotel Vail
Arrabelle Vail Square
Arrabelle Hotel Vail
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Vail
#4 Luxury Hotel in Vail
#4 Business Hotel in Vail
#4 Spa Hotel in Vail
#5 Romantic Hotel in Vail
#6 Family Hotel in Vail
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Questions & Answers

Here's what travellers have asked, with answers from Arrabelle at Vail Square, A RockResort staff and other travellers.
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Perth, Australia
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Greenwood Village
Charlotte, North Carolina
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Questions? Get answers from Arrabelle at Vail Square, A RockResort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask ahead for a microwave in the room.”
761clarkl, 25 Mar 2017 | Read review
“We were by the elevator (not my first choice) but it was actually pretty quiet.”
mimiseattlelite, 5 Mar 2017 | Read review
“If you are traveling with multiple people, do not hesitate to book a suite.”
errynne, 27 Dec 2016 | Read review
“request a balcony room overlooking the village”
46adamc, 12 Oct 2016 | Read review
“Extremely Luxurious Hotel in the Rocky Mountains.”
brfaulkner, 11 Oct 2016 | Read review
5 of 5