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Travelled to Vail the last week of the season and stayed at Lions Square Lodge. The condos were very nice with balconies overlooking the bridge at the foot of the trail. The rooms were cleaned daily, which was unexpected. There is Skil Rental on sight...More
Response from Mike L, General Manager at Lion Square LodgeResponded May 9, 2017
Thank you for your nice review. I'm grateful to hear you had a great time during the final week of Vail's ski season. As you mentioned, Lion Square Lodge is next to the gondola and our ski valet service is located on our back deck...More
We're staying at the Lion Square Lodge for the 2nd time. Our condo is beautiful, the location is great, but the customer service is subpar.
My son cam out to visit for the day, and parked in the garage. I forgot to get him a...More
2 Thank Etrain79
Response from Mike L, General Manager at Lion Square LodgeResponded April 10, 2017
Thanks for your feedback and I apologize for the confusion and frustration regarding the parking at the property. There is adequate parking in the parking lots for our owners and guests, although it can be at capacity during peak times which is why we do...More
I was shocked by the terrible customer service at the hotel. We called to ask for a late checkout (10 am checkout policy) because our two year old son was sick and still taking his morning nap. I spoke with the front desk who denied...More
1 Thank Adam T
Response from Mike L, General Manager at Lion Square LodgeResponded April 5, 2017
Thank you for your review. I apologize that we were not able to accommodate your late check out request. I hope your son is feeling better. We do our best to meet all of our guest requests for this service while ensuring that all of...More
I have been coming to Lion Square Lodge for over 10 years mostly staying here every single time. If ski-in and ski-out is a priority for you then this will blow your mind. Start your ski day and your about 50 yards away from the...More
Thank Bob H
Response from Mike L, General Manager at Lion Square LodgeResponded April 3, 2017
Thank you Bob for your feedback and the nice review. We appreciate your continued patronage to Lion Square Lodge. I agree with you that it is the best ski in/ski out access in Vail, especially with our ski valet service located on our back deck...More
We stayed here for 6 nights over our son's spring break. The place is one of the best value's we have found and we have been going for years. The service is what blew us away. They catered to our every need. From check in...More
Thank Aric G
Response from Andrew M, Guest Relations Manager at Lion Square LodgeResponded March 31, 2017
Thank you so much for your comments! We love our staff here, and are so glad that they treated you well. Hopefully we will see you again for spring break next year.