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Best Western Plus New England Inn & Suites

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Traveller (16)
Room & Suite (24)
Dining (2)
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Overview
  • Excellent53%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“front desk”(46 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Plus New England Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus New England Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (318)
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Traveller rating
159
86
36
17
15
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LanguageEnglish
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159
86
36
17
15
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All reviewsfront deskbacon and sausagethe breakfast areaindoor poolberlin turnpikedonutsmicrowave and refrigeratorpast few yearsworking ordernew englandthe hotel is cleanwaffle makernight's sleepvery nice staythe hotel staffyogurtexercise room
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1 - 5 of 313 reviews
Reviewed 2 days ago

We only stayed overnight, but as a family we were very happy with the BW in Berlin. Great value: big room, good breakfast-loved the waffles, clean and warm pool! Good internet connection and big refrigerator for a hotel room. The staff were very nice as...More

Review collected in partnership with this hotel
Thank sdesjardin
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded today

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

Hotel's Favourite
Reviewed 12 November 2017

We had occasion to attend a ball at the Casa Mia at Hawthorne in Berlin, Ct. As we do not live locally, we chose to stay overnight near the event venue. We ended up at Best Western Plus New England Inn and Suites in Berlin....More

Thank Gilda Korenge B
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 15 November 2017

Thank you for leaving a review about your stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future, so we appreciate...More

Reviewed 3 days ago

Have been to this hotel before and every time I come I have no complaints. Next time I come I will use the heated pool. The beds were very comfortable and were queen which a lot of hotels only have double beds. I am a...More

Review collected in partnership with this hotel
Thank ivelisser784
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded today

We are elated that we have been your constant hotel of choice when you're in Berlin CT area. As always, don't hesitate to let us know if you're visiting again soon. Our staff are always ready to help you with anything. Thank you and take...More

Reviewed 3 days ago

My favorite best western property. I always look forward to my stay here. Daneil Liz Anne Maria Savion. Always kind and friendly. The rooms are immaculate. Value for the area is excellent. If you are in the Hartford area stay here, you will be satisfied.

Review collected in partnership with this hotel
Thank henryj1955
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded today

Thank you for your continued trust in us Henry, we are always happy to have you here with us. As usually we look forward to your next stay.

Reviewed 6 days ago

Check in was fast and easy. I was traveling with an elderly relative, and room was located close to elevator. Room was clean and comfortable, quiet. Exercise room was also clean. Nice simple breakfast was included with the room.More

Review collected in partnership with this hotel
Thank kathyblake12
Response from Daneil M, Front Office Manager at Best Western Plus New England Inn & SuitesResponded 5 days ago

Thank you for leaving a review of our property, we certainly appreciate your feedback and are happy that you had good stay with us. We're certainly happy that the included amenities such as the complimentary hot breakfast, indoor heated pool and free wireless internet contributed...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$97 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$97 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (16)
Room & Suite (24)
Dining (2)
Business Centre & Event Rooms (2)
Questions & Answers
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EveE24
18 April 2017|
AnswerShow all 3 answers
Response from Gary D | Property representative |
Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
2
Votes
MGJZ
16 November 2016|
AnswerShow all 5 answers
Response from Jenny P | Reviewed this property |
Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
2
Votes
Anonymous N
2 November 2016|
AnswerShow all 5 answers
Response from cathelynj | Reviewed this property |
It's heated and not over chlorinated. Not a huge pool, but nice enough.
1
Vote
Room Tips
"all rooms are great"
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"Upper level room was super quiet."
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"They have joined rooms which makes traveling more comfortable for big families."
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"Check refrigerator setting if you plan to use it."
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