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Best Western Plus New England Inn & Suites

Traveller (19)
Room & Suite (39)
Dining (5)
Overview
Hotel website
2253 Berlin Turnpike, Berlin, CT 06037-4036 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
Hotel website
Offers from Best Western Plus New England Inn & Suites
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
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Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (363)
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357 results
Traveller rating
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LanguageEnglish
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All reviews front desk breakfast lady berlin turnpike the breakfast area central ct indoor pool donuts past few years new england working order western hotels fitness center waffle maker exercise room hartford area convenient location beds were comfortable
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1 - 5 of 357 reviews
Reviewed 2 weeks ago

This was the best hotel experience I have ever had and it was entirely because of the staff. They went out of their way to find us a room, make sure we were comfortable and accomodate us for our entire stay. Daniel and Evelyn were...More

Review collected in partnership with this hotel
Date of stay: July 2018
Thank Travel17116127853
Response from Daneil M, General Manager at Best Western Plus New England Inn & SuitesResponded 2 weeks ago

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. I will be sure to let Evelyn know that she made an impact during your...More

Hotel's Favourite
Reviewed 3 weeks ago

Front desk staff member who checked us in was outstanding. Wish I could remember her name. She is from Puerto Rico and took the time to speak with us about the current situation on the island as my husband had traveled there several times on...More

Review collected in partnership with this hotel
Date of stay: October 2018
Thank CoCoConcord
Response from Daneil M, General Manager at Best Western Plus New England Inn & SuitesResponded 3 weeks ago

Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Evelyn that she made an impact during your stay....More

Reviewed 4 weeks ago

Very friendly and helpful staff. The front desk clerk went above and beyond to make my husband, daughter and I comfortable. He also helped us find things to do in the area. I would definitely recommend the New England Inn & Suites!

Review collected in partnership with this hotel
Date of stay: October 2018
Thank Rachelle S
Response from Daneil M, General Manager at Best Western Plus New England Inn & SuitesResponded 4 weeks ago

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Reviewed November 5, 2018

I had never stayed at a Best Western, but I was always very hesitant because I had never heard great things about them. This hotel was wonderful, however. Very friendly staff, great beds, and a overall very quiet place to be!More

Date of stay: October 2018
Thank Cady L
Response from Daneil M, General Manager at Best Western Plus New England Inn & SuitesResponded 4 weeks ago

We are delighted that you had a good stay, and we'd like to thank you for choosing our hotel. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the...More

Reviewed November 4, 2018

I enjoy this hotel every time I stay here. They have a great hot and cold breakfast. It is close to shopping and restaurants. I would definitely stay again when in the area. The front desk staff is friendly and helpful.More

Review collected in partnership with Best Western
Date of stay: October 2018
Thank Robin P
Response from Daneil M, General Manager at Best Western Plus New England Inn & SuitesResponded November 5, 2018

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Also happy that you were able to enjoy the amenities, such as the hot complimentary breakfast, the indoor heated pool,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Shuttle Bus Service
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Indoor pool
Details
Price range
US$92 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$92 - US$136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveller (19)
Room & Suite (39)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
EveE24
April 18, 2017|
AnswerShow all 3 answers
Response from Gary D | Property representative |
Hello we are 18 miles away which is about 20 minutes. Our hotel is located in the center of CT making it convenient to visit other attractions as well. We also have many restaurants close by and an indoor pool. Please call... More
2
Votes
MGJZ
November 16, 2016|
AnswerShow all 5 answers
Response from Jenny P | Reviewed this property |
Yes there is a mall like 5 minutes away in car, n breakfast is good, the have cold cereal, hot cereal,waffles, eggs (scrambled or hard boil) sausauge patties, bacon, bread (white or wheat) bagels as well, fruits, danish... More
2
Votes
Anonymous N
November 2, 2016|
AnswerShow all 5 answers
Response from cathelynj | Reviewed this property |
It's heated and not over chlorinated. Not a huge pool, but nice enough.
1
Vote
Room Tips
"Ask for a room in the back facing the woods. My guess is that rooms in the front, facing the turnpike..."
CoCoConcord
3 weeks ago
Read review
"ice machine is on the first floor by the pool despite the sign on the second floor pointing to a vending area"
jmoscati
Nov. 2, 2018
Read review
"If you must stay here, ask for a room on the top floor, away from the noisy road, and hope no one stays..."
drmjd
Oct. 22, 2018
Read review
"Plenty of room. Table and chairs. Refrigerator, Microwave had its own cabinet. Very quiet area."
EdwinaZ14
Sep. 30, 2018
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