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BEST WESTERN PLUS New England Inn & Suites

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#1 of 10 Hotels in Berlin
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS New England Inn & Suites
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252 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Fish Creek, Wisconsin
Reviewed 27 June 2016

we are never disappointed with the quality of service at this best western and have been staying there for several years now whenever we need to be traveling in Connecticut. the staff is knowledgeable, caring and efficient and the room is always clean and ready for us even when we arrive earlier than the normal check in time. the breakfast...

Review collected in partnership with Best Western
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Helpful?
Thank jenna5309
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank your for staying with us over the years. We are happy to hear you find our staff friendly and helpful and our rooms clean. We look forward to having you back on your next visit to CT!

Hatfield, Pennsylvania
Reviewed 20 June 2016

I stayed at this hotel for one evening two weekends in a row as I dropped my kids off and then picked them up from visiting family. It was a very well maintained hotel. Friendly staff. Nice, clean pool. Good quality breakfast. The woman who attended the breakfast area was very friendly. The only thing keeping me from giving 5...

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Helpful?
Thank Katie J
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for your feedback and review. We are glad you enjoyed our friendly and helpful staff and our clean and well maintained hotel. We have also fixed the issue regarding the commode in your room and appreciate you letting us know. We look forward to having you back with us in the future!

Sunset Beach, United States
Reviewed 7 June 2016

Good place to stay. Convenient location and always clean rooms. Stayed here many times last year and never disappointed. Will book again. Staff very friendly and breakfast lady goes beyond to satisfy.

Review collected in partnership with Best Western
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Thank Peter L. K
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We are happy to hear that you enjoy your stay and glad to have you stay with us frequently. We look forward to seeing you again in the near future!

Bronx, United States
Reviewed 7 June 2016

i would recommend this hotel to family and friends. the staff are very nice, the rooms are very clean, house keeping was very helpful, the pool was nice n warm, breakfast was awesome. the lady in the breakfast area was so sweet. thinking about going back soon!

Review collected in partnership with Best Western
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Thank Jenny P
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and recommending us to family and friends! We look forward to having you stay with us again soon!

Middletown, Delaware
Reviewed 5 June 2016

We checked in last night for a one night stay while visiting family in the area. Facility seemed to be recently renovated. Everything was clean and comfortable. Our Breakfast Host, Ann, helped us grab a bite before we hit the road. Over all nice stay. Didn't use their indoor heated pool, but was tempted. Towels and linens were good quality,...

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Helpful?
Thank DebMcH8
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We are happy to hear you enjoyed your stay with us and hope that you will revisit us when you are in the area!

Waterbury, Connecticut
Reviewed 3 June 2016

Fun with my grown daughters and grandchildren! We were involved in a sports tournament and this was a nice break between games to go to pool. Kids loved it. Breakfast was good. They allowed us to check in 1 hour early which gave kids more time to swim

Review collected in partnership with Best Western
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Thank Cat52905
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us. We are happy to hear you enjoyed your stay with us and hope to have you back again if you are in the area for another tournament.

Chicago
Reviewed 24 May 2016

I think the BW Plus is a really nice place for travelers and I do recommend it for visitors to Wesleyan University. It's located around lots of entertainment and food establishments. Best of all, it's priced better than staying on campus! Only 10-15 minute drive to campus!

Review collected in partnership with Best Western
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Thank Tracy R
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We sincerely appreciate you chosing our Best Western Plus for its convenience to Wesleyan and location close to plenty of amenities. We hope to see you again when visiting the university or central Connecticut!

Reviewed 18 May 2016

This hotel was so awesome that we are now thinking of planning a hotel get together every 3 years or so, just so we can all stay under one roof but be able to go downstairs to the breakfast room to share life... Thank you BW+

Review collected in partnership with Best Western
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Thank Frank M
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for chosing our hotel for your family get together. We are happy to hear your family enjoyed the hotel's amenities and consider our hotel "awesome"! Thanks again and we look forward to seeing your family at your next get together!

Florence, CO
Reviewed 12 May 2016

I spent two weeks here recently on business. The hotel has been upgraded since my last visit. There are no longer any smoking rooms and everything looked fresh and new. The room had a nice LCD TV, fridge, and microwave. Excellent WiFi. There is a decent breakfast buffet. Nights were quiet. You can here a bit of noise from adjoining...

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Helpful?
Thank BackRoadBruce
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with our hotel and your review. We are happy to hear you enjoyed your 2 week stay with us and were pleased with teh decor and amenities we offered, including our excellent wifi! We hope to see you again soon!

Staten Island, NY
Reviewed 28 April 2016

This hotel is immaculate, updated and welcoming. The rugs in the common areas and rooms are clean, plush and have a modern design. The lobby is large with comfortable couches and a complimentary computer/printer station. The rooms are very clean, furniture is sturdy, modern and of great quality. The beds and pillows are comfortable. The bathroom is a little tight,...

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Helpful?
Thank Nicole A
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us recetly and your review. We are glad to hear that you enjoyed our hotel and found us to be clean and comfortable! We hope to have you stay with us again when you are back in the area!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about BEST WESTERN PLUS New England Inn & Suites

Address: 2253 Berlin Tpke, Berlin, CT 06037-4036
Region: United States > Connecticut > Berlin
Price Range: $108 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS New England Inn & Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS New England Inn & Suites staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS New England Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room to the rear of the building. The front of the hotel faces a busy highway”
 of 5 bubbles Sassy96, 5 Mar 2017 | Read review
“I always prefer lower level, we had first floor 125 I believe we faced the opposite side of the parking lot facing the trees nice view!!”
 of 5 bubbles 292donnab, 1 Nov 2016 | Read review
“I like rooms in the center of the hallways. Smoke smells usually come from the ends of the building where people park.”
 of 5 bubbles N9294CGlindac, 1 Nov 2016 | Read review
“Our room on the ground floor was quiet and convenient to the breakfast room”
 of 5 bubbles 112BobD, 28 Sep 2016 | Read review
“we had second floor”
 of 5 bubbles puddles027, 24 Sep 2016 | Read review
5 of 5