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Crowne Plaza Danbury

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145 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Nome, Alaska, United States
Reviewed 1 week ago

Stayed October 19 and 20, 2016 while visiting area for a wedding. Booked on Hotwire. Property was clean and well maintained. Room looked as though it was recently updated. Bathroom looks like it was recently upgraded with new tiles and sink and granite counter. Beds and linens were great. We made sure to stay on a pet free floor. Parking...

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Helpful?
Thank TheLoweDown
Middletown, New York
Reviewed 1 week ago via mobile

Nice hotel...check in was fast and friendly, the room was clean and comfortable and the location was convenient. The beds were especially comfortable and the wi-fi worked well. The pool was good for the kids. Would stay again!

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Helpful?
Thank Glenn F
Warren, New Jersey
Reviewed 2 weeks ago

Hopefully TripAdvisor will post pix I took of a hotel elevator sign asking guests to reach out before posting bad reviews, never a good omen. I did not reach out - with so many systemic problems, I prefer to warn others rather than be bought off with some free vouchers. My experience from 3-night business trip: 1. WiFi. My younger...

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Helpful?
Thank janeK5158QV
Alexander P, Front Office Manager at Crowne Plaza Danbury, responded to this review

Dear janeK5158QV, Thank you for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. We are so sorry to see that you did not thoroughly enjoy your experience with us, as our goal is always complete guest satisfaction and it is heartbreaking when we do not live up to our goals. As a staff...

Danbury, Connecticut
Reviewed 2 weeks ago

So surprised by the positive reviews. I would never stay at this hotel again based on the following reasons: room décor dark and depressing, cannot turn the shower on to heat up without already being in the shower and getting wet, buffet breakfast was not amply supplied, but wasn’t very good either and you cannot get a peaceful night’s sleep...

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Helpful?
Thank whereigo
IHGService, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear whereigo, Thank you so much for your review of our hotel. Please accept our sincerest apology for the unexpected experience you had with the noise which affected your stay negatively. We also apologize that our breakfast selections was not to your liking. Your feedback is very important to us as this continually helps us improve the facilities and guest...

Philadelphia, PA
Reviewed 5 weeks ago via mobile

The hotel entrance can sneak up on you so pay attention. The hotel is nice with a more modern feel throughout it has a restaurant, bar, banquet rooms, decent sized exercise room and an average breakfast ($15 for a standard buffet). The rooms are big, have newer amenities, flat screen TVs, firm beds and nice, but small bathrooms. I could...

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Thank crutt13
Salina, Kansas
Reviewed 1 November 2016

This was a very nice and convenient hotel. The staff was friendly, the rooms were clean, modern and nice. The breakfast buffet was pretty good. The hotel restaurant and bar was okay, but not great. We went there for the first two games of the World Series, and requested they turn the background music off. Everyone in the place, except...

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Helpful?
Thank rjkcubs
Cody Z, Social Media & Marketing at Crowne Plaza Danbury, responded to this review

hello rjkcubs, Thank you for choosing Crowne Plaza Danbury and for taking the time to review your stay. We're pleased to hear you had a great experience with your room and staff, as well as finding the hotel convenient and clean. We look forward to serving you again soon, and next time we'll let the game be heard. :) Thank...

East WA
Reviewed 27 October 2016

Stayed in July 2015. Our shower was broken, so they let us use the shower in another vacant room. The front desk did respond quickly to our complaint. They downgraded the room charge to about $15.00. Hotel has plenty of parking. People there use the staircase for smoking cigarettes.

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Helpful?
Thank ASKEagleEye
Cody Z, Social Media & Marketing Coordinator at Crowne Plaza Danbury, responded to this review

Hello ASKEagleEye, Thank you for taking the time to review your experience with us at Crowne Plaza Danbury. We apologize for the shower malfunction, but are pleased to see we were able to fix the issue quickly for you. We hope to see you again soon and show you all of our improvements. Safe Travels, Cody Z

New Jersey
Reviewed 21 October 2016

I've stayed here before for bridge tournaments, but this time stood out so I thought I'd write a review. With an excellent location off the highways and near the main strip with restaurants of all kinds, I was so impressed with check-in that I made a comment. I learned that the person checking me in was the hotel manager. That...

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Helpful?
Thank NewJerseyWanderlust
Cody Z, Social Media & Marketing Coordinator at Crowne Plaza Danbury, responded to this review

Hello NewJerseyWanderlust, Thank you for taking the time to review your recent stay with us at Crowne Plaza Danbury, and for leaving such an amazing review as well! We hope you had a great time at the Bridge Tournament. We're very pleased to hear that we surpassed your expectations and were able to provide you with a comfortable and clean...

Connecitut
Reviewed 19 October 2016 via mobile

I stayed for the night I have to say they renovated the hotel looks great my room was clean and the house keeper man salvador Gomez was a such a great happy person very funny he was always smiling the room was nice VERY spacious the bathroom was nice moder and clean so it's A good hotel to stay if...

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Helpful?
Thank 973yerim
Cody Z, Social Media & Marketing Coordinator at Crowne Plaza Danbury, responded to this review

hello 973yerim, Thank you for taking the time to review your stay with us at Crowne Plaza Danbury. We hope the wedding was a great time and beautiful. We're pleased to hear you were impressed by our more recent renovations, and that our housekeeping staff was both great at cleaning the room, as well as being great people. We look...

Greene, Maine
Reviewed 17 October 2016

I decided to "wing it" for hotel rooms while traveling from NC to ME. Although I had not planned to travel that far, a shortage of hotels forced me to continue and a quick search on my cell phone gave me a list of hotels in Danbury. I picked the Crowne Plaza as I knew their reputation and I was...

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Helpful?
Thank Bustins
Cody Z, Social Media & Marketing Coordinator at Crowne Plaza Danbury, responded to this review

Hello Bustins, Thank you for taking the time to review your experience at Crowne Plaza Danbury. We're very pleased to hear that we surpassed your expectations and were able to give you a great place to relax after traveling all day. It's also great to hear you enjoyed so much of our Sleep Advantage Program, our text-messaging system, as well...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
This fully remodeled 243 room hotel features coffee makers, iron & ironing board, oversized desk with ergonomic chair, high speed internet access, two line telephone and iHome Docking Stations, 42 or 37 inch flat screen TV's and HD TV stations. Our elegant and chic guest rooms combined with our 9 meeting rooms and three ballrooms with a total square footage of 26,000 makes this the perfect selection for business or pleasure. The hotel also features an indoor pool and fitness center. Enjoy Ridgebury Café for breakfast and Hat City Tavern for an exceptional dining experience and drinks, as well as the availability of room service. Why stay anywhere else when our Shuttle will transport you to nearby corporations and attractions? ... more   less 

Additional Information about Crowne Plaza Danbury

Address: 18 Old Ridgebury Rd, Danbury, CT 06810-5128
Region: United States > Connecticut > Danbury
Price Range: $136 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Danbury 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Sheraton Danbury
Hotel Style:
#8 Business Hotel in Danbury
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Danbury staff and other travellers.
3 questions
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Questions? Get answers from Crowne Plaza Danbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from highway side, elevators, ice/vending.”
 of 5 bubbles TheLoweDown, 28 Nov 2016 | Read review
“Standard modern hotel, so no advantage. One side may face the freeway and might be noisier.”
 of 5 bubbles ASKEagleEye, 27 Oct 2016 | Read review
“We asked for a quiet room but I'm not sure a really quiet room exists in this hotel.”
 of 5 bubbles sybilsch, 8 Oct 2016 | Read review
“Ask for room on the non-freeway side for quiet.”
 of 5 bubbles mugg7, 15 Sep 2016 | Read review
“My husband has trouble walking and it was a LONG distance to the room, plus 5 or 6 steps up at the end of a hallway.”
 of 5 bubbles jktran, 12 Sep 2016 | Read review
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