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Holiday Inn Hartford Downtown Area

Traveller (44)
Room & Suite (21)
Dining (3)
Overview
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100 E River Dr, East Hartford, CT 06108-3233 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Offers from Holiday Inn Hartford Downtown Area
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Rooms
Jan. 27Jan. 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (296)
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290 results
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18
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LanguageEnglish
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75
50
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All reviews front desk room was clean shuttle service convention center choose this hotel hartford downtown easy access the staff was friendly and helpful breakfast buffet definitely stay here again free shuttle hotel staff convenient location edward kelsey highway tournament
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1 - 5 of 290 reviews
Reviewed 3 weeks ago

Just stayed for a night in the hotel on the 7th floor. The room was old, the air conditioner rattled and made me turn it off during the night. The bathroom is small and old. Felt not confortable to take a shower. The hotel must...More

Date of stay: December 2018
Thank 4birdsrg
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 1 week ago

Hi 4birdsrg, Thank you for leaving us your review and for making us a part of your visit here in Hartford. We are grateful that you chose the Holiday Inn. As always, we wanted nothing more but to ensure your experience turn as positive as...More

Reviewed November 29, 2018

Got in about 6pm. Had one person attending to people at the front desk and the other person took about five minutes to finally acknowledge I was there and get me sorted. The Heat/AC unit was loud enough to make me feel I was next...More

Date of stay: November 2018
Thank paytonsplace
Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown AreaResponded November 30, 2018

Thank you so much for your review. I am absolutely dedicated to guest satisfaction and will be addressing the items you mentioned. We share all comments with our Team and use them as an opportunity for training and growth. I can understand the frustration with...More

Reviewed November 9, 2018 via mobile

After reading all of the horrible reviews on the ride over, we were a bit skeptical about this hotel. We walked in, were greeted but two super cool guys at the front desk, and another man (maybe security) who was very friendly and chatty!!! Check...More

Date of stay: November 2018
Thank Hamandmayoonwhite
Reviewed November 6, 2018 via mobile

My family and I stayed at this location for a wedding,and it was aveage nothing that wowed me..the breakfast is costly and not worth the money...very bland. Also it more like a party hotel because it was very noisey during late night hours. Other than...More

Date of stay: October 2018
Thank mekou
Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown AreaResponded November 8, 2018

Dear meko u, We are so pleased that we were able to be part of your recent celebrations. We are disappointed that we were not successful in providing you a stay that stands out as excellent. I can assure you that we share all feedback...More

Reviewed October 23, 2018

I will start with the positives location wise is a short walk across the river to downtown and there is plenty parking space available. The rest Is the typical standard of the Holiday inn Except: The customer service is not consistent, some staff are helpful...More

Date of stay: September 2018
Thank Patricia032
Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown AreaResponded November 6, 2018

Dear Patricia032, I appreciate your time to provide such a detailed review. I am so sorry to hear about your less than positive experience with both our facility and service. I understand how they impacted your stay. I have no words for the experience you...More

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About
Description
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. More Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
215
Price range
US$81 - US$164 (Based on Average Rates for a Standard Room)
Formerly known as
Hartford Plaza Hotel
Also Known As
Sheraton Hotel East Hartford
,
Sheraton East Hartford
,
East Hartford Sheraton
Location
United States > Connecticut > East Hartford
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
215
Price range
US$81 - US$164 (Based on Average Rates for a Standard Room)
Formerly known as
Hartford Plaza Hotel
Also Known As
Sheraton Hotel East Hartford
,
Sheraton East Hartford
,
East Hartford Sheraton
Location
United States > Connecticut > East Hartford
Photos
Traveller (44)
Room & Suite (21)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
sisgldnhr
September 27, 2018|
AnswerShow all 2 answers
Response from MarkH9947 | Property representative |
Dear sisgldnhr, After writing my response, I tried to follow up with your IHG points. I realized after sending that the TripAdvisor system does not provide me with anything but your TripAdvisor name and so I did not have... More
0
Votes
Evan3533
July 17, 2018|
Answer
Response from Pscyclist | Reviewed this property |
Doubtful. It's a hotel. I am sure you can find rooms by the hour over by VIP or Erotic Empire. Ha!
-1
Votes
Room Tips
"Make sure you ask about the heat/AC unit. They are loud when running"
paytonsplace
Nov. 29, 2018
Read review
"Find another hotel"
Kacie60
Sep. 28, 2017
Read review
"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
25shirleys
Jul. 4, 2017
Read review
"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
markcQ3931SB
Jul. 3, 2017
Read review
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