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Holiday Inn Hartford Downtown Area

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Traveller (25)
Room & Suite (21)
Dining (3)
Overview
  • Excellent44%
  • Very good27%
  • Average16%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(65 reviews)
“room was clean”(21 reviews)
“shuttle service”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hartford Downtown Area
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Hartford Downtown Area
Special Offer: Book Direct and Save
Hotel deals
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Reviews (285)
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279 results
Traveller rating
121
74
45
23
16
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LanguageEnglish
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121
74
45
23
16
Show reviews that mention
All reviewsfront deskroom was cleanshuttle serviceconvention centerchoose this hotelthe hotel staffhartford downtowneasy accessthe staff was friendly and helpfulbreakfast buffetdefinitely stay here againfree shuttleconvenient locationedwardkelseyhighwaytournament
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1 - 5 of 279 reviews
Reviewed 1 week ago

You know what to expect when you visit a Holiday Inn and this one was no exception. The rooms were adequate but we didn't get some requested items that we needed, e.g. extra hangers. The breakfast buffet is good and caters to most tastes. The...More

Thank raines87
Hotel's Favourite
Reviewed April 15, 2018 via mobile

Stayed here twice in the last 2 weeks due to a family emergency. Very clean, comfortable, warm and inviting. The staff also go out of their way to welcome you and make sure you are set. Brandon greeted me both weekends and was upbeat and...More

Thank Pscyclist
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded April 16, 2018

Dear Pscyclist, It is so great to hear that our staff went above and beyond to ensure your comfort on both of your recent stays. We send positive thoughts for your family member during this hard time. We will be sharing your comments with our...More

Reviewed 1 week ago

Really nice hotel with lots of free parking, clean, spacious rooms with all amenities. Staff are friendly and Nicole at the bar is a gem. Was unable to use the pool due to around 20 kids ignoring all the rules while parents looked on and...More

Thank Gary W
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 1 week ago

Dear Gary, Thank you so much for your kind word. I will be sharing them with all our Team and will be sure to give Nicole a special thanks. I am sorry that other guests in the pool area affected your stay. Our team did...More

Reviewed 2 weeks ago via mobile

Conveniently positioned for easy access by vehicle to/from I84 and I91. Short walk across the bridge into downtown Hartford. Free shuttle service. Good sized rooms. Friendly reception staff. Good water pressure. Second day my room wasn’t serviced at all. Last day my room was only...More

Thank Josey O
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 2 weeks ago

Dear Josey O, We appreciate your wonderful review and especially thank you for mentioning our Friendly Team. Our standard procedure is to offer daily housekeeping service unless our Team see a Do Not Disturb sign on the door. We will definitely look into why there...More

Reviewed 3 weeks ago via mobile

If you need a downtown overnight in Hartford, and discover a distinctive cost advantage with this location, then make your reservation. Note that it’s in East Hartford, you’re literally looking across the river towards center city; and while inter city style highways and bridges make...More

Thank Hugh S
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded 2 weeks ago

Dear Hugh S., Thank you so much for your wonderful review. It is always nice to have such positive comments about our friendly service and great location to all that Hartford has to offer. We share all feedback with our team as encouragement to keep...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Banquet Room
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$99 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$99 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (25)
Room & Suite (21)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Evan3533
July 17, 2018|
Answer
Response from Pscyclist | Reviewed this property |
Doubtful. It's a hotel. I am sure you can find rooms by the hour over by VIP or Erotic Empire. Ha!
0
Votes
advajzer
March 8, 2016|
Answer
Response from Ty H | Reviewed this property |
No the windows do not open. But keep in mind that, that is for safety reasons. Families stay at the hotel with young children and it is possible for them to fall out. I don't think you will find to many multi-level hotels... More
0
Votes
Room Tips
"Find another hotel"
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"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
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"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
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"Our room was facing the main street of the hotel, you can see the tall buildings of the city and also the..."
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