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Holiday Inn Hartford Downtown Area

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Traveller (37)
Room & Suite (21)
Dining (3)
Overview
Hotel website
100 E River Dr, East Hartford, CT 06108-3233 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Holiday Inn Hartford Downtown Area
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
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285 results
Traveller rating
122
75
48
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17
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122
75
48
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17
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All reviews front desk room was clean shuttle service convention center stay there again the hotel staff easy access hartford downtown breakfast buffet the staff was friendly and helpful free shuttle edward highway gm
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1 - 5 of 285 reviews
Reviewed 3 weeks ago via mobile

The over all room was good. Bathroom was fairy disgusting. Corners of bathroom were caked with pubic hair and it was even on the ceiling Only one bar of soap was in room. When cleaned up room for second day- didn’t replenish cups - but...More

Thank Christina B
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 1 week ago

Hi there, Christina B! I appreciate the time you took to write us a review. I'm sorry issues with the bathroom's cleanliness, fire detector and shuttle prevented you from completely having a good time. I've shared your feedback with management and I am confident these...More

Hotel's Favourite
Reviewed August 29, 2018

Our late night arrival caused no problem at all at the Front Desk. No charge for parking, extremely reasonable rate (<$100/night), and a huge king-sized room with a lovely view, keurig coffee maker and refrigerator in the room, ice and vending machines just down the...More

Thank Dyanne D
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded August 30, 2018

Dear Dyanne D, We are thrilled so hear you loved your stay! The best part is how happy you were with the service from our great Team. Please come see us again from PA soon! Sincerely, Mark Henshaw General Manager

Reviewed 3 weeks ago via mobile

I’m currently at this hotel... I’m an early riser and the coffee machine in my room doesn’t work... there is no coffee downstairs that is available until 6:30 am because security isn’t here. WT heck is this??? Then I find out that they gave my...More

Thank sisgldnhr
Response from MarkH9947, General Manager at Holiday Inn Hartford Downtown AreaResponded 3 weeks ago

Dear sisgldnhr, I am so sorry you had trouble with the Keurig coffee machine in your room on this stay. I can understand this frustration and this should not have happened. I can assure you that we have made sure the issue was corrected in...More

Reviewed September 1, 2018 via mobile

Quick stay at the holiday inn. The hotel lobby and restaurant area were nice and well decorated. The rooms were less than well taken care off. Our ceiling in the bathroom looked like it constantly leaked and tile and grout had plenty of mildew stains....More

Thank hdogiakis
Response from IHGService, Guest Relations Manager at Holiday Inn Hartford Downtown AreaResponded 4 weeks ago

Hello hdogiakis, Thank you for your stay and for taking the time to leave us feedback. While I am glad that you found the public spaces nice, I am sorry you felt that the condition of the room received fell below expectations. Your comments have...More

Reviewed August 29, 2018 via mobile

This Holiday Inn offers a 3 mile radius complimentary shuttle. The front desk staff were very helpful and professional. Our room was clean however the bathroom needs some updating. There is not a fan in the bathroom. (Drives me nuts). We decided to eat at...More

Thank HeathersS
Response from Mark H, General Manager at Holiday Inn Hartford Downtown AreaResponded August 30, 2018

Dear HeathersS, We are so glad you loved our Front Desk Team. Your kind words will serve as encouragement to keep up the good work. I have also shared your comments regarding the restaurant with our Executive Chef and Food & Beverage Manager. I can...More

View more reviews
About
Description
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. More Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
215
Price range
US$88 - US$167 (Based on Average Rates for a Standard Room)
Formerly known as
Hartford Plaza Hotel
Also Known As
Sheraton Hotel East Hartford
,
Sheraton East Hartford
,
East Hartford Sheraton
Location
United States > Connecticut > East Hartford
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
215
Price range
US$88 - US$167 (Based on Average Rates for a Standard Room)
Formerly known as
Hartford Plaza Hotel
Also Known As
Sheraton Hotel East Hartford
,
Sheraton East Hartford
,
East Hartford Sheraton
Location
United States > Connecticut > East Hartford
Photos
Traveller (37)
Room & Suite (21)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
sisgldnhr
September 27, 2018|
AnswerShow all 2 answers
Response from MarkH9947 | Property representative |
Dear sisgldnhr, After writing my response, I tried to follow up with your IHG points. I realized after sending that the TripAdvisor system does not provide me with anything but your TripAdvisor name and so I did not have... More
0
Votes
Evan3533
July 17, 2018|
Answer
Response from Pscyclist | Reviewed this property |
Doubtful. It's a hotel. I am sure you can find rooms by the hour over by VIP or Erotic Empire. Ha!
-1
Votes
Room Tips
"Find another hotel"
Kacie60
Sep. 28, 2017
Read review
"Make sure you check all of the appliances and linen in the room before settling in, and make sure you check..."
25shirleys
Jul. 4, 2017
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"I am not sure what is a good room in this hotel as someone was smoking weed and you could smell it in the..."
markcQ3931SB
Jul. 3, 2017
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"Our room was facing the main street of the hotel, you can see the tall buildings of the city and also the..."
Wuilmark
Jun. 26, 2017
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