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Holiday Inn Hartford Downtown Area

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Holiday Inn Hartford Downtown Area
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217 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Pittsburgh, Pennsylvania, United States
Reviewed 29 November 2014 via mobile

We stayed here after a concert. The staff was accommodating and even helpful with directions and recommendations. The room was comfortable and like most holiday inn rooms. I would recommend a higher floor to eliminate any sound from the highway.

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Helpful?
Thank Heather M
dweber2014, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Heather, Thanks for taking the time out of your schedule to review our hotel. We strive to make our hotel your home away from home. Look forward to seeing you again should your travels bring to to the Hartford area. All the best, David Weber Hotel Management

Boston, MA
Reviewed 19 November 2014

I stayed for one night to attend an early morning business meeting. I was very pleased with the easy access location and accomodations. The staff was friendly and professional. The hotel has a restaurant and shuttle service. Both appeared to be in high demand the day that I was there and running efficiently. I would higly recommend this hotel.

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1Thank SamplerSue
dweber2014, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Great to hear of your pleasant stay with us. Hope to see again in the near future and please make us aware of any requests you may have . We strive to earn the fifth star on your next trip! Regards, David Weber Hotel Management

Pinellas Park
Reviewed 12 November 2014

I stayed for two nights for business and was pleasantly surprised by the friendly staff and cleanliness of the property. I had dinner at the bar both nights and the food was very good and high quality. The room was clean but only average size compared to some of the hotels I stay at. But overall I was pleased especially...

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Helpful?
Thank spearfish1
dweber2014, Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for your review! Great to hear of your positive dining experience and that your overall stay was above average. Hope to see you again in the future. David Weber Hotel Managemnet

NH
Reviewed 10 November 2014 via mobile

Stayed 1 night - the lobby was nice, the room was dated but it was clean and the bed was super comfortable with cozy bedding. Carpet in the room could have been cleaned, I guess they were stained but need attention. We did not try breakfast.. I would stay here again...

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Helpful?
Thank bvi1998
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks you very much for your review and feedback. I am glad to hear that you had a restful visit and we will look into the issue you mentioned with the carpet in the room that you occupied during your visit. Please visit us again the next time your travels bring you to the Hartford area. All the best, Johan...

Hartford, Connecticut
Reviewed 10 November 2014

Had a great stay here after a night out in Hartford. The room was clean and comfortable, check in and check out went smoothly. There is a free shuttle service to downtown Hartford which was great, as it saved us the hassle/money of calling a cab. Easy highway access and not far from downtown Hartford.

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Helpful?
Thank 23ARJ
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for the review. Happy to hear that you enjoyed your stay with us while visiting Hartford. Until next time, Johan Liebenberg General Manager

New England
Reviewed 3 November 2014

Holiday Inns can be hit or miss, but this one is remodeled in a nice contemporary style and feels modern even though you can tell it is not a new building by any means. The staff at the front desk, which was all we really encountered during our 18 hour stay, was friendly and even helped out with adding my...

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Thank ILoveHospitality
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thank you so much for your review and feedback. We will take care of the moldy caulking ASAP. Thanks for bringing it to our attention. We hope to be of service to you again soon. Johan Liebenberg General Manager

Reviewed 30 October 2014

Enjoyed my visit to this Hotel. Especially enjoyed the personalized service from the bartender, Terry!! She knows me by name, immediately acknowledges me, while still taking care of other guests! I always choose this hotel when in the area and my experience is always exceptional. Terry asks about my day and makes great conversation!!

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Helpful?
Thank Bill A
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Dear Bill A, Firstly, thanks for being a repeat customer! We know you have options when in Hartford and we are grateful that you keep choosing us. Secondly, yes, Terry is a true asset and I will make sure to share your comments with her and her supervisor. Lastly, thanks for your review and we hope to see you again...

Hartford, Vermont
Reviewed 22 October 2014

Employee Terry who works in the Dining Area/Bar was outstanding. She is truly the representation of excellence in the customer service experience. I travel every week for business and stay at a ton of hotels. Seldom do I meet an employee who genuinly cares about how I am doing. She also remembered my name (Malachi) the next day when I...

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Helpful?
Thank Malachi H
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for your review and for the kind compliments regarding our bartender Terry. She is a true asset and I will be sure to share your comments with her and her supervisor. I bet she will still remember your name the next time you visit us here in Hartford CT. All the best, Johan Liebenberg General Manager

Arlington, Virginia
Reviewed 21 October 2014 via mobile

Stayed 5 nights here and found it to be comfortable but still expensive for what I got. The bed however was worth every penny - it was fabulous. The room was generous as well but the toiletries light in comparison to other. Convenient to get to the conference centre but no eatries in the area other than the hotel itself...

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Helpful?
Thank Mysteryevaluator
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for your review, we are glad that you enjoyed your stay. Our hotel was actually fully renovated a year ago but, to your point, there are always areas that need constant attention and we try hard to stay on top of those, especially during very busy periods. We hope to see you again the next time you travels bring...

Saint John, Canada
Reviewed 13 October 2014

This location does the Holiday Inn group proud. The lobby staff was friendly and efficient. Our room was clean and comfortable, great bed. The hotel is just off the I-84 but there is no road noise and ample free parking. The wi-fi is fast. It is close to the river walk, a great walk across the bridge to Hartford. I...

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Helpful?
Thank AAleR
Johan L, General Manager at Holiday Inn Hartford Downtown Area, responded to this review

Thanks for reviewing our hotel. When planning our recent renovations, we considered the noise factor and decided to install all new double pane windows throughout the hotel. I am glad we did and I am glad you noticed! See you soon, Johan Liebenberg General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Easily accessible from Interstates 91 and 84 and located only 12 miles from Bradley International Airport, Holiday Inn Hartford Downtown Area features 215 tastefully appointed guest rooms and suites. Additionally, there is more than 7,200 square feet of meeting and event spaces. Plus a restaurant and lounge. ... more   less 

Additional Information about Holiday Inn Hartford Downtown Area

Address: 100 East River Drive, East Hartford, CT 06108 (Formerly Hartford Plaza Hotel)
Region: United States > Connecticut > East Hartford
Price Range: $131 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Hartford Downtown Area 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Sheraton Hotel East Hartford
Sheraton East Hartford
East Hartford Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hartford Downtown Area staff and other travellers.
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Questions? Get answers from Holiday Inn Hartford Downtown Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure of a good tip,but all rooms are accessible by elevator.”
 of 5 bubbles Bjackman, 8 Feb 2017 | Read review
“8th floor had upgraded bathroom”
 of 5 bubbles chriswQ9239EY, 21 Jan 2017 | Read review
“Love the pillows!!”
 of 5 bubbles Csheeshka, 17 Dec 2016 | Read review
“I will not stay here again and I would not recommend this hotel to anyone. I will be sending a letter stating this.”
 of 5 bubbles Jadtino, 20 Nov 2016 | Read review
“don't stay here.”
 of 5 bubbles karlenew2014, 2 Nov 2016 | Read review
5 of 5