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Quality Inn East Haven

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Quality Inn East Haven
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82 Reviews from our TripAdvisor Community

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Showing 77: English reviews
Newcastle, United Kingdom
Reviewed 1 October 2016

This was honestly one of the worst hotels I have ever stayed in. It is not a nice area, the air con felt like it was spawning funghi and growths particularly breathing it in. Musty/smoke smell in room. Not clean, hair in the hairdryer and bath. Nothing about this was nice. Dingy room with low lighting so could barely see....

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Helpful?
Thank Sara S
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Sara, I am sorry that you did not enjoy your stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations. While I do not doubt your claims, I am unable to verify them all. I have addressed rest of your concerns with our staff. Again, thank you for your time and feedback. Sincerely,...

Bangor, Maine
Reviewed 6 September 2016

This hotel is okay for a one night stay. The hotel had a bad layout, The clerk that check me in was nice. they could have a pest control company come in more so there would not be any ants on the bath room floor in the middle of the night

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Helpful?
Thank 0aaronr
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear 0aaronr, Thank you for your review. I am happy to learn that you liked your stay and customer service from our staff. We addressed the issue of ants immediately after we learnt about it. Please know that our hotel does have a routine pest control service. Guest satisfaction is very important for us and I hope you consider staying...

Brooklyn, New York
Reviewed 26 August 2016

Basically a truck stop motel. Rooms tight, but enough room once you lay down. Bathrooms clean and well stocked. Bedding a little worn but clean. Very professional front dest and very friendly staff. Reasonably priced. Easy access to I-95. Your typical no frills, clean room. OK to stay overnight.

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Helpful?
1Thank rocky c
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Rocky C, Thank you so much for your positive feedback. I am happy that you liked your stay and found our rooms, bathroom, bedding clean and comfortable. We will be glad to see you again next time you are in the area! Sincerely, Nishal D Manager

Reviewed 18 August 2016 via mobile

Great place to stop for the night. The room was clean with a fridge and microwave. They serve breakfast with eggs sausage bagels toast. And a waffle maker. It is in a great location with chillies and dollar store with anything you would need. The staff are very friendly and helpful. I would stay here again.

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Helpful?
Thank Dawna M
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Dawna M, Thank you so much for your review! I am very happy to know you enjoyed your stay and found the hotel in a very convenient location. We hope we will see you again very soon! Sincerely, Nishal D Manager

Adelaide, Australia
Reviewed 7 August 2016

This motel is good value for money. The room was clean and well appointed. The motel is not far from the centre of New Haven. Rouhani, the receptionist, was extremely friendly and helpful. Nothing was too much trouble.

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2Thank Rollingstoneys
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Hello Rollingstoneys, Thank you so much for your review! I am glad you found our hotel clean, comfortable and convenient to downtown New Haven. We hope to see you again next time when you are in New Haven area! Sincerely, Nishal D Manager

Sacramento, United States
Reviewed 7 August 2016

This is an affordable, comfortable, safe motel (with free parking) across the bridge from New Haven, within a few miles of Tweed airport in East Haven. It is not walking distance to downtown or Yale, but if you are driving around anyway, it is a more affordable option and only a five or ten minute drive to downtown. It's a...

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Helpful?
2Thank Lois K
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Lois K, Thank you so much for taking the time and write a really nice review for us! I greatly appreciated your feedback and we look forward to see you again soon! Sincerely, Nishal D Manager

Massachusetts
Reviewed 24 July 2016 via mobile

My 2 daughters & I were in the area for a wedding and traveled about 2hrs. We needed an easy room to simply get ready for the rehearsal & wedding. I booked the rooms online with the no cancellation rate, which I was informed is how they book the less desirable rooms. Upon check in, the front desk was rude...

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1Thank amvj2378
Gary D, Manager at Quality Inn East Haven, responded to this review

Dear Aimee, Thank you for your review. Many of our guests are thoroughly pleased with our hotel and our service and find us to be an exceptional value. A testament to our service and hotel would be the many positive reviews written before your review. As you recall we tried to communicate with you several times to which you responded...

Boston, Massachusetts
Reviewed 20 July 2016

Franseco is wonderful and kind, Very good service and very helpful. Will come back soon. The rooms were ok they could use a fridge and more towels. Pool should have later hours, would tell a friend to come stay here.

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Helpful?
Thank ashleydeacetis
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear ashleydeacetis, Thank you so much for your review. I am glad you had a nice experience at our hotel. We will consider extending pool hours later than 8 pm. Extra towels are available at front desk. Just let us know and we will bring them to your room. I hope to see you again when you are back in...

South Plainfield, New Jersey
Reviewed 13 July 2016

Our expectations are not that high for the "Express" style motels, but we were pleasantly surprised by this Quality Inn. On the downside, the sign says that the rooms have been recently renovated - but we think the sign may have been up for some time. Not that anything was wrong exactly, but the renovations were already beginning to show...

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Helpful?
Thank G M
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear GM, Thank you so much for your review. I am glad to know you enjoyed your stay. Please let us know if there is anything else we can do to make your next visit even more comfortable. Thank you again and hope to see you soon! Sincerely, Nishal D Manager

Goodyear, Arizona
Reviewed 13 July 2016 via mobile

We stayed here last night. Check-in was easy and the staff was efficient. The room and bathroom were very clean and the shower head was nice. Breakfast and coffee were good. If we are ever in the area again we wouldn't hesitate to stay here again.

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Helpful?
Thank Rick H
Nishal_QI, Manager at Quality Inn East Haven, responded to this review

Dear Rick H, Thank you so much for your positive feedback. I am glad that everything went well during your last stay at our hotel and that you liked our specious rooms, bathrooms as well as hot breakfast in the morning. We will be more than happy to welcome you back! Thank you again and enjoy rest of the summer!...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Quality Inn East Haven

Address: 30 Frontage Rd., East Haven, CT 06512 (Formerly Holiday Inn Express)
Region: United States > Connecticut > East Haven
Price Range: $100 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn East Haven 2.5*
Number of rooms: 82
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Also Known As:
Quality Inn East Haven Hotel East Haven
East Haven Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn East Haven staff and other travellers.
5 questions
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New Bedford, Massachusetts
Tulsa, Oklahoma
over a year ago

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Questions? Get answers from Quality Inn East Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a great place for nonsmokers”
 of 5 bubbles 993halc, 9 Nov 2016 | Read review
“get a room in the back away from the highway”
 of 5 bubbles DOB508, 2 Nov 2016 | Read review
“There are exterior and interior rooms. Please have staff explain the difference when reserving.”
 of 5 bubbles Tere0053, 24 Oct 2016 | Read review
“Rooms on the first floor give better privacy.”
 of 5 bubbles Chimp1972, 19 Oct 2016 | Read review
“back of hotel away from interstate noise”
 of 5 bubbles rockyc_11, 26 Aug 2016 | Read review
5 of 5