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Holiday Inn Enfield-Springfield

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274 Reviews from our TripAdvisor Community

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Showing 271: English reviews
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Massachusetts
Reviewed yesterday NEW

I was there for one night. With this location, people aren't staying for a vacation - although it is no doubt cheaper than similar places right n downtown Springfield (which it is closer to than Hartford). Quite a few meeting rooms/salons, but thin movable walls between them means noise carries through. The room was adequate for a business stay. Heater...

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Helpful?
Thank fflbrgst
Hurricane, West Virginia
Reviewed 2 weeks ago

A little disappointed. Restaurant is more interested in alcohol purchasers than just dinner patrons. Breakfast buffet was practically empty when I got there at 730am. Not Holiday Inn's best representative.

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Helpful?
Thank John D
Management response:

Dear John D, Thank you for making our hotel your choice when staying in the area. I'm really sorry our restaurant staff didn't provide you with the great service our guests have come to expect. We want you to feel welcome and cared for when you enter our restaurant, and we fell short with your stay. I have sent this...

Syracuse, New York
Reviewed 3 weeks ago via mobile

This hotel is conveniently located next to I-91. They have a restaurant and bar in the hotel, an indoor pool, out door pool, game room for the kids, etc..there is also another bar and grill about a block from the hotel. The rooms could use updating but the staff is what keeps me coming back to this hotel. Robert, the...

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Helpful?
Thank Bonnie S
Management response:

Dear Bonnie S, I would like to thank you for taking the time out of your busy schedule to recognize the effort our staff puts into making you feel cared for. I have found throughout my time working in hospitality, that there is no greater reward, then when I'm able to cultivate an experience that a guest finds memorable or...

Philadelphia
Reviewed 7 February 2017

The hotel is conveniently located just off 91. Nothing to walk to from the hotel, you will need a car or car service to get around. The entrance is roofed with a nice circular drive to unload your car. The parking lot to the right is small and was full when we got there. The other parking lot is behind...

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Helpful?
Thank Railhistoryfan
Management response:

Dear Railhistoryfan, Thank you for choosing our hotel from the many options available for accommodations, while attending the Amherst Railway Show. I'm very happy that from your review, it appears you were satisfied with many aspects of your stay, and you were able to paint a very accurate perspective of our hotel. It saddens me though that our staff wasn't...

Peterborough, New Hampshire
Reviewed 18 January 2017

This Holiday Inn has its ups and downs. I stayed here for 5 nights on business so maybe I had more time than most to pick out its flaws Pros: *The staff are excellent, front desk staff upon check-in were especially good *Good water pressure in the shower *Restaurant on premises, food is decent *Good pillows *close to 91 *Generally...

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Helpful?
Thank CMAndrews64
Management response:

Dear CMAndrews64, Thank you for staying at our property and for composing a thorough review of the hotel. We are an older property with a staff that works to create a warm environment from the time you arrive to the time you depart. Im happy that despite some of the issues you encountered you were still able to recognize the...

Reviewed 23 November 2016

Great Location and value for where I was working. Hotel is dated, a little smelly and in need of a massive remodel. Still though, it was adequate and overall I enjoyed my stay. The onsite restaurant and bar was hit or miss but usually more hit than miss. Guest laundry is funky to say the least.

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Helpful?
Thank Wolley S
Management response:

Dear Wolley S, We appreciate having you stay with us for 18 days, that is quite awhile! I'm glad that our location made it easy for you to get to and from the job. We are an older property and we have projects planned to improve the guest rooms. We will be going through a transition in the food and...

Stuart, Florida
Reviewed 20 November 2016

Just off I-91. The hotel is old and tired. The rooms renovation is okay. The staff is friendly but I did have issues trying to get them to replace the empty bottle in the fitness room. It took four request over three days. The TV line-up was weak and didn't have CNN. The breakfast buffet was about $2 too high...

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Helpful?
Thank Steve P
Management response:

Dear Steve P, We appreciate you taking your time to leave a detailed review of our hotel for other travelers. We are thankful for you giving our hotel a chance as there are many options in the area. We are not the newest hotel, but we make every attempt to make our guests feel welcome, valued and accommodated. I'm sorry...

Cincinnati, Ohio
Reviewed 14 November 2016

Everyone was very helpful, friendly and courteous - front desk, restaurant and bar. Stopped in for a to-go order right before the restaurant closed and they went out of their way to be helpful. And the hamburgers in the restaurant are excellent. Several very thoughtful amenities in addition to the regular stuff - makeup remover, shoe buffer, shower cap. Nice...

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Helpful?
Thank Jack H
Management response:

Dear Jack H, Thank you for leaving such a genuinely nice and thoughtful review! When you recognize our staff in this way it motivates us to continue doing our best to serve you and strengthens our devotion to be the most caring and helpful people that we can be. We are happy that you were able to enjoy our restaurant...

Denver, Colorado
Reviewed 9 November 2016 via mobile

I got in very late (1am) and was pleased that the front desk agent was awake and very friendly. The next morning, I left my hotel room around 11:30am. I returned around 4pm and my room had not been cleaned. I am a relatively tidy person so it wasn't an issue but I was surprised nevertheless. On the following day,...

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Helpful?
Thank Summer G
Management response:

Dear Summer G, Thank you for taking your time to leave an insightful review. I apologize about the inconsistencies that you experienced with our housekeeping department. Typically rooms are cleaned in accordance to patterns of guest departures and arrivals and rooms can occasionally be cleaned later than expected. Although I am happy that our reception staff made you feel welcome...

Reviewed 27 October 2016

I stay at this hotel twice per year and it is consistent and nice place. My husband enjoys playing basketball outside and my kids have enjoyed the pool. Meals are good and the staff is always accommodating and cheerful.

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Helpful?
Thank mom2mggm
Megan P, Front Office Manager at Holiday Inn Enfield-Springfield, responded to this review

Dear mom2mggm, Thank you for sharing your experiences you had here and for you continued loyalty over the years! We are so happy that you have come to enjoy some of the amenities and activities we have available. We look forward to continuing to provide you with excellent service and accommodations! Thanks, Robert Rioual Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Springfield South, minutes from Bradley International Airport, centrally located between Springfield, MA and Hartford, CT. The Holiday Inn is surrounded by major corporations like Mass Mutual, Lego, Retail Brand Alliance, Hallmark, Hasbro/Milton Bradley, Baystate Medical Center, Mercy Medical Center, Springfield College and Baypath College. Nearby attractions include Six Flags New England, Basketball Hall of Fame, Eastern States Exposition and Mass Mutual Center (former Springfield Civic Center) to name a few. Come and feel the Holiday Inn difference, experience Sleep Advantage and find out why we are The Place to Meet. The spacious and relaxing guest rooms feature the seven layer bed with seven pillows, sleep amenity package and complimentary wired/wireless high-speed Internet access. The Holiday Inn boasts 13,000 square feet of flexible meeting space, including two ballrooms. In addition, the hotel offers seasonal outdoor event space. On-site recreational activities include tennis, volleyball, basketball, indoor and outdoor pools, whirlpool and fitness room. Stay at the Holiday Inn Springfield South and experience the comfort and charm of New England. ... more   less 

Additional Information about Holiday Inn Enfield-Springfield

Address: 1 Bright Meadow Blvd., Enfield, CT 06082
Region: United States > Connecticut > Enfield
Price Range: $140 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Enfield-Springfield 3*
Number of rooms: 174
Reservation Options:
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Also Known As:
Holiday Inn Enfield-Springfield Hotel Enfield
Crowne Plaza Enfield
Crowne Plaza Hotel Enfield
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Enfield-Springfield staff and other travellers.
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Questions? Get answers from Holiday Inn Enfield-Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If parking in back lot, ask for rooms nearby”
 of 5 bubbles Railhistoryfan, 7 Feb 2017 | Read review
“5th or 6th Floor”
  • Room
  • Fitness Room
 of 5 bubbles stevepX3082SX, 20 Nov 2016 | Read review
“Ask to see room first. Pets are allowed so you should ask about barking dogs.”
 of 5 bubbles 157kab, 21 Aug 2016 | Read review
“First floor rooms near the pool have parking directly at the rooms, no elevator required.”
 of 5 bubbles c0den1nja42, 4 Aug 2016 | Read review
“Very end of the hall was quiet and isolated, probably a larger room also.”
 of 5 bubbles H4840IXpault, 2 Aug 2016 | Read review
5 of 5