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We booked this Holiday Inn through a groupon.com package. We received a hotel night, 2 tickets to six flags, and full buffet breakfast.
The hotel itself was very clean. We had a king room with a pullout sofa on the 4th floor. The room was...More
Spent the night here for a trip to six flags.
Location was great. In a good neighborhood off the highway.easy access to surrounding towns for a little food trip around the area and attractions.
The GSA who checked us in, Megan, was very nice and...More
Nice outdoor patio and pool. The indoor pool is much smaller but good for little kids. We skipped the onsite bar and restaurant. The room was the real let down; peeling wallpaper, stains in the bathroom, and a smoky mildewy odor.More
1 Thank Chad B
Response from IHGCare, Guest Relations Manager at Holiday Inn Enfield-SpringfieldResponded 22 August 2014
Dear Chad B,
We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel...More
Loved staying here. Delicious breakfast and wonderful location!!! Easy to find. Lots of food options closeby. So close to Six Flags. Close to shopping. Clean rooms. Wonderful staff. Just absolutely wonderful!!! will book again
We booked 2 rooms and requested to have them adjoining but was given rooms across the hall. Not a big deal. One of the rooms the t.v. was not working. Also one of the beds had dirty sheets, it looked like a couple of blood...More
1 Thank exnewyorker0
Response from GMHolidayInnENF, General Manager at Holiday Inn Enfield-SpringfieldResponded 29 July 2014
From the sound of things, you tried so very hard to be our customer and we failed you miserably.
Misinformation from an associate is quite an embarrassment for us. We believe in being truthful and working hard to resolve issues that may arise, and...More
Unless you booked a discounted advance purchase non cancellable reservation, our cancellation policy is actually by 6pm on the day of arrival. Why don't you call our Front desk directly at 860-741-2211, ask to... More
Unless you booked a discounted advance purchase non cancellable reservation, our cancellation policy is actually by 6pm on the day of arrival. Why don't you call our Front desk directly at 860-741-2211, ask to speak with the manager on duty and see if we can help you out.
Front Office Manager