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Extended Stay America - Hartford - Farmington

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Extended Stay America - Hartford - Farmington
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Hartford - Farmington
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Showing 128: English reviews
Westchester County, New York
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2014

Although we stayed for only one night, we were very impressed by Tina's (the hotel front desk clerk) great customer service. From the beginning, Tina was very polite, and after a long day of travel, we really appreciated her bubbly and easygoing attitude. We wanted to order in, and Tina not only gave us tons of different menus to choose... More 

Helpful?
Thank NEkpe
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

Thank you so much for posting a review of our hotel. It's great to hear that you enjoyed your spacious, clean room. We are proud of Tina for providing you with such great service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Torrington, Connecticut
1 review
Reviewed 25 July 2014

I was amazed at the customer service. The room was clean and loved the kitchen. Will definitely come back again. It was quiet and I slept like a baby. The front desk followed up with me to ensure everything was ok.

Helpful?
Thank snugglewuggle
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you received such excellent service from my staff. As well, I'm glad that you appreciated your clean room and fully-equipped kitchen. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Palos Verdes, CA
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 23 July 2014

The Extended Stay America in Farmington, CT was convenient to Hartford and Newington (important to me). The facility was conveniently located off of I-84 and on a very nice, spacious area near a Lake - they call it a POND! The room was nice; with a queen bed and a kitchen and included free WiFi (not too bad/ not too... More 

Helpful?
Thank PVJOE
Smithtown, New York
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2014

I chose Extended Stay America because the reviews were good along with the price. I checked in and was helped by a smiling and very sweet Kisakye who made checking in a pleasure, Kisakye then called me 20 minutes after check in to see if everything was ok. Tjhe room was very clean and confortable. The grab and go breakfast... More 

Helpful?
1 Thank Chimneyman39
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed the great service provided by our staff during your stay with us. As well, it's great to hear that you were pleased with your clean, comfortable room. I will be sure to share your kind remarks with our team. Still, I... More 

Massapequa Park, New York
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 May 2014 via mobile

For what this is designed for, I think this is a pretty food value. I gave it a poor rating for service because there really is no service except for a minimal breakfast in the morning. The room was clean and its got enough room for one or two. And if you bring back leftovers you can heat them up... More 

Helpful?
Thank JimmyT53
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

Jimmy - Thank you so much for sharing your experience with us. We appreciate you letting us know that our grab-and-go breakfast did not meet your expectations. We are sorry for this, but are happy to read that we provided you with a memorable experience during your business travels. Thank you again for posting your review. I do hope that... More 

1 review
Reviewed 28 May 2014 via mobile

We stayed here for around 10 days and housekeeping never came. Even when we requested no cleaning was done. When we checked in there was leftover milk in fridge that was not removed. Kitchen had missing utensils.

Helpful?
Thank Tom G
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

I appreciate you taking the time to write a review of our hotel. I am sorry to hear that you did not receive housekeeping services, even after requesting it. As well, I apologize that your kitchen was missing utensils. I will be meeting with our housekeeping staff to ensure these issues do not happen in the future. Thank you for... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 May 2014

We came to CT for a funeral and expected that this visit would be comparable to our last, but it was far from it. The staff was less than friendly and blamed the hotel itself for our issues. The room was nice, but we were there to sleep and couldn't due to the uncomfortable mattress and pillows. The unknown pet... More 

Helpful?
1 Thank Rkgodbout
Pittsburgh, Pennsylvania
1 review
Reviewed 19 May 2014

There was no shampoo in our room. When we discovered this at 11:30 PM, I went to the front desk to ask for shampoo. I was told that the entire hotel was out of shampoo and had not had any "for a few days." Naturally there were no convenience stores anywhere nearby that I could get to easily to purchase... More 

Helpful?
Thank Dan F
Manager_11525, Manager at Extended Stay America - Hartford - Farmington, responded to this review

Dan – Thank you for your recent review of your stay. I sincerely apologize for your experience including the level of customer service during your stay. In response to your feedback, I will meet with the staff to review our guest protocol so that this issue does not affect our future guests. If you would like to discuss this further,... More 

Selden
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2014

First stay at an Extended Stay and was shocked when I found out they did not have any ice machine. When I inquired about ice was given a simple no with no further suggestion as to nearby facility to get ice. Also breakfast was rather weak.

Helpful?
Thank Shues37
Manager_11525, Manager at Extended Stay America - Hartford - Farmington, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for your experience. Your feedback regarding our hotel’s amenities including our free grab-and-go breakfast is very important to us. If you would like to provide any additional comments, please do not hesitate to contact me directly at, far@extendedstay.com. I do hope that you will return to our hotel... More 

Indianapolis, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2014

This facility was sufficient for our need. Being able to cook was very good for us. The staff was accomodating. We need extra hangers and they supplied them. We were given more towels upon request. I would have liked to seen juice as part of the breakfast bar. Otherwise it was adequate.

Helpful?
1 Thank flxcrwdr
Manager_11525, General Manager at Extended Stay America - Hartford - Farmington, responded to this review

I want to thank you for taking the time to post a review of your stay. It’s great to hear that you enjoyed our accommodating staff and your fully equipped kitchen. Still, I apologize that juice was not included in our grab-and-go breakfast. Your feedback will be helpful as we continue to improve our breakfast offering. Thank you again for... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Hartford - Farmington

Address: 1 Batterson Park Road, Farmington, CT 06032 (Formerly Extended Stay Deluxe)
Region: United States > Connecticut > Farmington
Price Range: $122 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Hartford - Farmington 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Extended Stay Farmington
Farmington Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Hartford - Farmington staff and other travellers.
4 questions
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Questions? Get answers from Extended Stay America - Hartford - Farmington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room (south side) faced the main road but was really quiet--even with the window open!”
 of 5 bubbles 120TimC, 18 Sep 2016 | Read review
“This is the place to book if you need to be in a quiet setting to do some work!”
 of 5 bubbles AnotherRoadWarrior28, 27 Aug 2016 | Read review
“Don't get put in a room by exit doors if staying long term or non business. Business folks out early (noise) .”
 of 5 bubbles angelasquillante, 1 Jul 2016 | Read review
“Hotel is close to the highway, so request a room in the "front" of the building, facing the adjacent office park.”
 of 5 bubbles Sage143, 5 Jun 2015 | Read review
“We stayed in a delux room and it was very comfortable, clean and nicely appointed.”
 of 5 bubbles catherinee924, 27 Nov 2014 | Read review
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