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Hilton Garden Inn Hartford South/Glastonbury

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Hilton Garden Inn Hartford South\/Glastonbury
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476 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Hartford South/Glastonbury
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Showing 469: English reviews
Reviewed 26 September 2016

The hotel, itself was very clean and cheerful, and the staff was pleasant and caring. Our bed, however, in room 322, was a literal mountain on one side and a valley on the other, and quite visibly noticeable when looking down on the bed. Also, it was hard on my joints as it was a bit too firm.

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Helpful?
Thank Ginger G
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. While it is good to see that you enjoyed the overall stay and staff it seems as though part of your bed was not adjusted as we have the Select Number style bed, allowing the two sides to be set differently. I will have our team check on this immediately and look forward to your...

Cedar Grove, United States
Reviewed 21 September 2016

Average stay. Rooms were clean and fine. The bed was very lumpy and uneven. The staff seemed annoyed or perhaps overwhelmed by the number of larger groups that were checked in to the hotel. We stayed here as part of a group for a wedding and the location was very good with regard to where we went for the wedding.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Haley G
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. I am a disappointed that you did not enjoy your stay as much as our other travelers. typically the hotel is very highly rated in service and many enjoy the adjustable beds. I do apologize the stay was not to your expectations and know our team will work harder to create a better experience in...

Reviewed 20 September 2016

I stayed for a weekend event and everything was excellent from check in through check out. The staff was so friendly and professional. The rooms were clean and updated. The food and bar service was exceptional, especially for a hotel service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tanyaw594
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the review. It is great to see that you were able to enjoy all aspects of the hotel and our team here. We look forward to your return visit.

Hamden Ct.
Reviewed 18 September 2016

Loved this hotel. The food was very good. I will be back. Sold out the weekend we were there but never felt crowded. Only bummer was spa was down for repair. Would have loved to soak. Lots of places to eat, walking distance.

Review collected in partnership with Hilton Garden Inn
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1Thank Joni M
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. I apologize, though must ensure safety for all and repair items as they occur. I am glad that this did not put too much of a damper on your great weekend. We look forward to you returning to us in the future.

Nacogdoches, United States
Reviewed 15 September 2016

Everything was excellent! I enjoyed my stay very much! The food was very tasty. The staff was professional. The room was just what I needed and more. The Hotel was beautiful. Like I said everything was excellent. I would definitely stay there again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kevin L
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your great review. It is a pleasure to see not only did you find everything to be excellent but also will be returning to us again. We look forward to hosting you again.

Hamden, United States
Reviewed 15 September 2016

This is the first time I've stayed at a Hilton Garden Inn, but believe me, it won't be the last time. Everything from the front desk check in to the restaurant was wonderful. The rooms were very clean and comfortable and the food in the restaurant for both breakfast and lunch was excellent. The lunch was served at our meeting...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Joan S
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your review. It is wonderful that we could be your first experience into this brand and take pride in having you enjoyed it so much. We look forward to your next stay with us.

Des Plaines, United States
Reviewed 15 September 2016

In town for a wedding and bride recommended this hotel and it was perfect! Staff was very courteous and friendly. Location was perfect! Conveniently located to stores and restaurants in the area. Room was very clean and comfortable. We'll be back!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Loretta G
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your review and the wonderful comments about the hotel and team. We look forward to your next visit.

New City, United States
Reviewed 13 September 2016

Friendly efficient staff within a nicely updated and well maintained facility. A great business travel/short stay hotel. It is apparent entire staff has embraced the idea of excellence through personal involvement.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank James R
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for sharing your review. It is great to see that your time with our team was the experience we strive for. The team here loves to help our guests and it is great when they are recognized for doing what they love. We look forward to your next stay.

Strafford, United States
Reviewed 13 September 2016

48 women for 4 days and it was a perfect experience. The hotel is beautiful, clean as a whistle, and comfortable. The staff goes out of their way to meet or exceed your every need. the food was wonderful - creative and delicious. Wonderful location too. I can't wait to return with our group again and again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cristine Q
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for your great comments. It is such a extreme pleasure to know that not only you but your entire group enjoyed the weekend stay. It was also a pleasure for our team and I to be able to get to know you and speak over the weekend and also are eager for your next stay.

Tacoma, Washington
Reviewed 11 September 2016

Overall very happy with hotel, room, helpful staff, and value. Good location and easy access to most everything you would need. Tiny pool... not useful. Breakfast is not included and seems kind of expensive. Rooms have a fridge so we ate in room.

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Helpful?
Thank mcgahanjj
GM-HGI-Glastonbury, General Manager at Hilton Garden Inn Hartford South/Glastonbury, responded to this review

Thank you for the review. It is good to see you enjoyed the stay, though did not partake in the full cook to order breakfast that many enjoy. We look forward to another visit in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Hartford South/Glastonbury

Address: 85 Glastonbury Blvd, Glastonbury, CT 06033-4401
Region: United States > Connecticut > Glastonbury
Price Range: $179 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hartford South/Glastonbury 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Hilton Garden Inn Hartford South Glastonbury Hotel Glastonbury
Hilton Garden Inn Glastonbury
Hilton Glastonbury
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hartford South/Glastonbury staff and other travellers.
1 question
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Wethersfield, Connecticut, United States
over a year ago

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Questions? Get answers from Hilton Garden Inn Hartford South/Glastonbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are great... Lobby is like a living room to watch a game or news.”
delr829, 19 Jan 2017 | Read review
“Ask to be placed away from wedding partys if you want to sleep.”
backyarda2016, 8 Sep 2016 | Read review
“Select odd # room - nice view from front of hotel, even # rooms face the highway”
Telcomboss, 13 Apr 2016 | Read review
“Get Hilton Honors, it is so worth a few minutes of your time!”
judithm387, 27 Apr 2015 | Read review
“The rooms are all great”
Franktroy, 20 Jan 2015 | Read review
5 of 5