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The pool water is so cloudy but no one is acknowledging it.
The charge for use of SPA and Pool and Jacuzzi but who would want to step into that murky water with even sand all over the middle of the pool? The pool tiles...More
Response from Corinne S, Front Office Manager at Mystic Marriott Hotel & SpaResponded 6 days ago
Thank you for taking the time to provide us with feedback from your use of our pool facilities. We take cleanliness and upkeep of our facilities very seriously so I will certainly share this feedback with our maintenance department to ensure the proper...More
The rooms are very large. The hotel is very good value. The wait staff are very charming and professional. It has a lovely bar and restaurant. It is a great location within 1/2 mile of the expressway (I-95). We highly recommend the Mystic Marriott.
We have not stayed here in a couple of years and it was nice to see that the hotel lobby and rooms were nicely renovated.....even the small area outside the pool was much more accommodating and had resort quality furniture. It is too bad that...More
The surroundings and general comfort of the hotel were Excellent, gym,pool and Jacuzzi fantastic everyday, however the staff and customer service experience have much room for improvement. Basic things such as rooms being tidied each day even after hanging your make my room notice on...More
Response from Corinne S, Front Office Manager at Mystic Marriott Hotel & SpaResponded 2 weeks ago
Thank you for taking the time to provide feedback from your recent stay with us. I am happy to hear that you enjoyed the amenities of the hotel such as the gym and pool area but I am sorry to hear that your...More
The room rate we got was very reasonable for such a beautiful hotel. Centrally located to the Mystic Connecticut area. Room clean modern comfortable. The remodeled the lobby looks great. We were able to use indoor pool. The area was very nice not crowded and...More
The Mystic Marriott Hotel & Spa is the hub for corporate, group, conference and leisure travel in the Mystic,CT shore region. This destination is an architecturally stunning Connecticut hotel boasting ...More285 fully renovated guest rooms and suites. Experience Mystic Seaport, Mystic Aquarium, golf, beaches & nearby Mohegan Sun & Foxwoods Casinos. Indulge in services offered at our on-site, enhanced Elizabeth Arden Red Door Spa. Enjoy our indoor pool & fitness center. Dine at our award-winning, AAA 4 Diamond, Octagon Restaurant. Our location is convenient to New York City and Boston, as well as the Hartford CT Bradley airport and the Providence TF Green RI airport. Our hotel offers a unique location for business meetings, conferences, social events & weddings with 20,297 sq ft of flexible event space including 21 meeting and breakout rooms and a 10,320-sq-ft Grand Ballroom. Our hotel is perfect for business or pleasure. Shuttle Service, based on availability, for a fee within 5 mile radius. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.