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Hilton Hartford

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986 Reviews from our TripAdvisor Community

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Showing 971: English reviews
New York City, New York
Reviewed yesterday NEW

We had a terrific hotel experience at the Hilton. We stayed there for a friend's wedding. The staff was great; Shireen at the front desk and David at the lobby bar were especially friendly and accommodating...loved them! Our room was clean and we liked that the bed sheets were all white...to me that's always a good sign to show there...

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Helpful?
Thank Mike C
Charlotte
Reviewed yesterday NEW

Accommodations and service were excellent! Good food at the restaurant downstairs, very convenient location, close to everything. I would definitely come back to this hotel anytime I travel to this area.

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Helpful?
Thank ingridk429
Brooklyn, New York
Reviewed 3 days ago NEW

Walking distance to bushnell park, ice skating, xl center, movie theater, science museum and resteraunts. Pool and jacuzzi was much better than we ever would have anticipated. Kids swam everyday. Hotel staff was welcoming and courteous.

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Helpful?
Thank Rahma K
Houston, Texas
Reviewed 1 week ago NEW

This is one of the worst full-service Hilton properties I have stayed at. The rooms are very dated. As a Hilton Diamond member, I was told I was "upgraded" to a king-size bed; but that is what I booked. The attendants in the Executive Lounge looked like they didn't care about their jobs and ignored the guests. I read most...

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Helpful?
Thank WorkTraveler2000
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear WorkTraveler2000, On behalf of the entire Hilton Hartford team, I want to extend my apologies for the less than acceptable service you experienced during your recent stay. It is our goal to ensure that each and every guest is treated to a relaxed stay and the very best service. It is clear that we fell short of that goal,...

Weatherford, Texas
Reviewed 1 week ago via mobile

Located downtown in the business district, the hotel is within walking distance of most business establishmental and restaurants. The freeway noise is higher than it should be, but the bed is comfortable. I would have no problem staying here again.

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Helpful?
Thank Mark D
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Mark, I would like to take a moment to thank you for posting comments about your recent stay with us. We are fortunate to have an ideal location near many area attractions. During your next stay if there is a certain room location you would like to request please let anyone of our Guest Service Agents know. We would...

Hartford, Connecticut
Reviewed 1 week ago

Not enough room for all family members to sleep at my sisters house so some of us stayed at the Hilton GREAT ideal the Hilton was only 15 minutes away so we were able to stay longer with family we hadn't seen for sometime.

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Helpful?
Thank 329terryz
Oceanside, New York
Reviewed 2 weeks ago

This is my favorite place to stay for business. You cannot beat the service at this hotel. All the staff are professional and welcoming. David at the bar in the restaurant is great! I prefer having him Serve me than sitting at a table. The hotel is clean and orderly. A true Hilton experience!

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Helpful?
Thank Kathy S
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Kathy S, I would like to take a moment to thank you for your kind words. It was my pleasure to share your comments with David and the rest of our team. David exemplifies the kind of service and dedication our guests come to expect. We hope we have the opportunity to welcome you back again soon. Warm Regards,...

Monterrey, Mexico
Reviewed 2 weeks ago

Not happy! Been a frequent member of HHonors, I am a Diamond member and this hotel do not honor their members. I could be ther I have been the lucky one. Not offered the complimentary upgrade, put in a smoking room supposedly there were no more rooms available, front desk with a big attitude of take it or leave it.

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Helpful?
Thank Marco N
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Marco N, I would like to take this moment to personally express my regret for the less than acceptable service you experienced during your recent stay. I assure you that the issues you mentioned have been addressed and immediately corrected. I understand that you have spoken at length to our Operations Manager and she has provided you with a...

Cherry hill nj
Reviewed 2 weeks ago

I was pleasantly surprised by the quality of the room service meals. Everything I ordered was perfect and delicious. My room was quiet and very clean. Staff was very friendly and kind. Checkout was a breeze. I also liked the on site parking and the Hotels proximity to all the great restaurants. Very safe area!

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Thank 169sallyr
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear 169sallyr, Thank you for your kind words. I have shared your comments with our team and they are very happy you enjoyed your stay. We sincerely hope you are able to return soon. Warm Regards, Nick Lorusso General Manager

Hudson, Massachusetts
Reviewed 2 weeks ago

My husband and I went to a wedding in Hartford and stayed at the Hilton. We stayed in a suite on the 22nd floor. The suite was clean and efficient!! The room was very comfortable for us. The staff was very friendly. We also enjoyed the location. We were able to walk to restaurants and shops.

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Thank Johnson3262
HiltonHartfordMgr, General Manager at Hilton Hartford, responded to this review

Dear Johnson3262, I am grateful to my wonderful staff for providing you with a welcoming experience. We are very fortunate to have an ideal location and I am happy to read that you were able to experience some of the benefits the city offers. We thank you for choosing the Hilton and sincerely hope we are able to provide you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Hartford hotel is a shining star in the skyline of the historic city of Hartford, Connecticut. With a central Downtown location and connection to the XL Center, guests have access to outstanding area sports, cultural and consumer show events. Many of Hartford's corporate offices are also within walking distance of the Hilton Hartford. ... more   less 

Additional Information about Hilton Hartford

Address: 315 Trumbull St, Hartford, CT 06103-1115
Region: United States > Connecticut > Hartford
Price Range: $174 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Hartford 3.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity and Odigeo so you can book your Hilton Hartford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Hartford Hotel Hartford
Hilton Hotel Hartford
Hartford Hilton Hotel
Hotel Style:
#2 Green Hotel in Hartford
#3 Business Hotel in Hartford
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Hartford staff and other travellers.
17 questions
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1 month ago
Philadelphia, Pennsylvania
Rocky Hill
over a year ago
1 month ago

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Questions? Get answers from Hilton Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the west and we saw a nice sunset out the window our first day.”
 of 5 bubbles U2035RGmikec, 5 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles WorkTraveler2000, 29 Nov 2016 | Read review
“Ask for room that doesn't face Trumbull.”
 of 5 bubbles mschristinedwyer, 14 Nov 2016 | Read review
“My room facing Trumbull St was quiet & offered view of downtown.”
 of 5 bubbles kevink650, 31 Oct 2016 | Read review
“I was on the 5th floor and could hear the traffic in the morning.”
 of 5 bubbles V3292EWkathys, 29 Oct 2016 | Read review
5 of 5
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