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Extended Stay America - Hartford - Manchester

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Ratings and reviews
  • Excellent27%
  • Very good31%
  • Average15%
  • Poor11%
  • Terrible16%
Travellers talk about
“granola bars”(6 reviews)
“longer stay”(2 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
2 Star Hotel
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be...
Offers from Extended Stay America - Hartford - Manchester
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Location and contact
340 Tolland Tpke, Manchester, CT 06042-1746
Hotel website
19.8 km to Bradley Intl Airport
30 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (126)
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LanguageEnglish
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All reviewsgranola barspet friendly roomlonger staysmall feedirty towelsan iron and ironing boardburner stovegrab and gofirst floortv channelssmall kitchenbooked this hotelhot chocolatehome away from homenight's sleepthe general managerhousekeeping staff
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1 - 5 of 126 reviews
Reviewed 1 week ago via mobile

We only stayed one night but were really pleased with the service! Sharna was cheerfully and gracefully doing 4 jobs as 4 others were off as they hadn’t expected the hotel to be so busy! Top of the line employee !More

Thank cecilycc47
Response from 00esa, Manager at Extended Stay America - Hartford - ManchesterResponded 1 week ago

Thank you for taking the time to review our hotel. We love knowing that the attentive service provided by Sharna went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

Our stay was brief but both my partner & I wished every place we stayed had the amenities we found here. Immaculately clean, full kitchen, generous sized bathtub (many hotels I won’t even risk taking a bath!) The staff was super helpful and friendly. I...More

Thank skytrek534
Response from 00esa, Manager at Extended Stay America - Hartford - ManchesterResponded 3 weeks ago

Thank you for rewarding Extended Stay America with your review. It is a delight to know you were happy with the comfort of your well-appointed room and that you enjoyed the service provided by our team. Thanks once more for your positive comments, and we...More

Reviewed June 15, 2018 via mobile

This hotel was exactly what you would expect from an extended stay. Room reeked of cigarettes. Lamp shades broken and crooked. Hallway needed a good vacuum, rubbish everywhere. Mattress was stiff and flat. Pillows flat and old. 130 way too much!More

Thank Kfly75
Response from 00esa, Manager at Extended Stay America - Hartford - ManchesterResponded June 15, 2018

Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please be rest assured that your comments have been taken as a learning tool and have been shared with the housekeeping team in an effort to improve our service. We hope you...More

Reviewed May 27, 2018 via mobile

Beware!!! They have bedbugs!! Not very clean! Sorry for any misspellings and if I’m jumping all over the place I just got home from a long drive and wanted to write this review before I forgot. I wish I took picture before the bedbug issue...More

Thank minervacarrion86
Response from 00esa, Manager at Extended Stay America - Hartford - ManchesterResponded May 31, 2018

Thank you for being a guest in our hotel. We were extremely sorry to read about your experience. We follow the most rigorous industry standards when it comes to the cleanliness of our rooms. Our pest control provider has serviced the hotel, and we are...More

Reviewed April 12, 2018

This is an average extended stay hotel, and there are pros and cons, with most of the cons related to it being the type of hotel that it is. Pros: Pet-friendly for a small fee - this was our main criteria in choosing a hotel,...More

Thank Devon M
Response from 00esa, Manager at Extended Stay America - Hartford - ManchesterResponded April 13, 2018

Devon, thanks for choosing Extended Stay America. We are glad you liked many aspects of your stay and that you especially appreciated our pet-friendly feature. However, we sincerely apologize for the problems you encountered with the comfort of the bed and the noise issue which...More

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About
Amenities
Top amenities
Breakfast included
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Details
Price range
US$96 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$96 - US$117 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Questions & Answers
Ask a question
aamitg
August 20, 2016|
AnswerShow all 3 answers
Response from hyppad | Reviewed this property |
This is not a walking-friendly location in my mind - very convenient for driving but too close to highway and busy through streets (plus a gas station next door) for a pleasant walk. That said, there are many retail outlets... More
0
Votes
Douglas S
May 18, 2015|
Answer
Response from Jim L | Reviewed this property |
Very Pet friendly and not over all expensive for a pet. I am here with my pet,others have dogs,may hear an occasional bark when people are out in the back with their dog,but other than that you wouldn't know any animals are... More
0
Votes
Room Tips
"bring your cell phone wall plug adapter"
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"Ask for a hair dryer at front desk when you come in if you need one. It'll say you a trip."
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"3rd floor rooms are quieter and if you want more space, then request a deluxe room."
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"Off the interstate, so the rooms are quiet. Nicely styled rooms."
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