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Hawthorn Suites by Wyndham Manchester Hartford

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Hawthorn Suites by Wyndham Manchester Hartford
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
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Bronx, New York
Reviewed 2 days ago NEW

When i arrived, they didnt have the room i reserved. The gentlemen at the desk was kind enough to give my party two seoarate rooms. I asked him if the rooms were permanent for the length of my stay as i didnt want to take my stuff out only to have to repack the next day for the room i...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
Thank danielrZ9821QW
Wilmington, Delaware
Reviewed 1 week ago

This place is horribly disgusting! There was hair stuck on the on the front door, found hairs and dust between the bed covers. And the kitchen range and microwave had grease all over! We had reserved two nights, we Ilene up cancelling but unfortunately they didn't refund our money, even though we showed them our reasons! Nasty place!

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Thank jandm338
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for your candid feedback regarding your stay at our property. I apologize since this is not the experience we would like our guest to have. I assure you that corrective action has been taken and adequate steps will be in place as to prevent any future occurrence. I would greatly appreciate the opportunity to restore your...

Grawn, Michigan
Reviewed 4 weeks ago

The room had salty boot prints when we first arrived. The rest of the room seemed clean, but obviously someone had walked through with wet shoes. They were also remodeling, so many things weren't available and there were noisy work crews all around.

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Thank 122irae
Kautilya G, Front Office Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Thank you for your feedback. Our staff aims to provide the highest level of hospitality to our guests through our customer service but with your experience it is clear that we have fallen short. I would like to apologize for the service issues that you have described. We pride ourselves on the excellent service we can provide the guests through...

Sheffield, Vermont
Reviewed 18 January 2017

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Thank U9130PNkarena
Kautilya G, Front Office Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Newton, Massachusetts
Reviewed 11 January 2017

This property was poorly maintained and should not be open while they are trying to "renovate" it. Did not have my room type available, no hot water (I turned on the main power switch in the closet and we had hot water the next morning, but that is not my job), no flatware in kitchen, counter height table with regular...

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Helpful?
1Thank janmarcf2017
Kautilya G, Front Office Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for your candid feedback regarding your stay at our property. I apologize since this is not the experience we would like our guest to have. I assure you that corrective action has been taken and adequate steps will be in place as to prevent any future occurrence. I would greatly appreciate the opportunity to restore your...

Omaha, Nebraska
Reviewed 11 January 2017

Review collected in partnership with Hawthorn Suites by Wyndham
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1Thank emilygU3341NN
Kautilya G, Front Office Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Boston, Massachusetts
Reviewed 6 January 2017

Ive left reveiws and no one has responded. There were dirty tissues, gross stains on the chairs, dirt all over the floors, lights missing, lights not working, tv not working, oh and broken beer bottle in the room too. Swell place you guys run, I'll be sure to spread the word of this disaster

Review collected in partnership with Hawthorn Suites by Wyndham
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1Thank connors549
Kautilya G, Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for your candid feedback. I apologize as this is not the experience we would like our guest to have. Thou we are in the middle of renovation but this is no excuse for hosting you in such a room. Rest assured that corrective action has been taken and erring representative has been disciplined. Efforts have been...

Allentown, Pennsylvania
Reviewed 1 January 2017 via mobile

Me, my husband & the random roach I saw scurry across the bathroom floor stayed on a 2nd floor king suite room on 12/31/16 to 1/1/17. Furniture and layout was modern. Missing decor but it was fine. Kitchenette dining table, couch with coffee table, full vanity mirror bathroom area & of course the king bed with mounted flat screen TV....

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2Thank venice a
Kautilya G, General Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for the feedback regarding your stay at our property. I apologize for the inconvenience you faced at the front Desk at check in. Since we are renovating, only a handful of rooms are rentable. We are making all efforts to make the stay of our valued guests as comfortable as possible. I assure you that both...

Glastonbury, Connecticut
Reviewed 17 December 2016

My family stayed here for 6 weeks, 20 years ago. It was lovey, the service was exemplary. I anticipated the same last week, when I booked a room for my daughter. I spoke with the desk clerk at length explaining that she would arrive at 1AM; was assured this was no problem. The night clerk gave us a key, we...

Review collected in partnership with Hawthorn Suites by Wyndham
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Helpful?
2Thank 954lilyg
Kautilya G, Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

Esteemed Guest, Thank you for your candid feedback regarding your stay at our property. I apologize since this is not the experience we would like our guest to have. I am sorry that the Front Desk representative should have taken better care of the issue, I apologize again for the inconvenience you faced, my staff should have resolved the issue...

Fort Worth, Texas
Reviewed 17 December 2016

Review collected in partnership with Hawthorn Suites by Wyndham
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1Thank keithwN1852OV
Kautilya G, Manager at Hawthorn Suites by Wyndham Manchester Hartford, responded to this review

19 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham Manchester Hartford

Address: 191 Spencer St, Manchester, CT 06040-4617 (Formerly Studio 6 Hartford/Manchester)
Region: United States > Connecticut > Manchester
Price Range: $118 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Manchester Hartford 2.5*
Number of rooms: 104
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham Manchester Hartford staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham Manchester Hartford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Double check that there are no 'off book' people staying in the room ... KNOCK!”
 of 5 bubbles BobNorthofBoston, 14 Sep 2016 | Read review
“Choose a room at another hotel.”
 of 5 bubbles jta1247, 2 Aug 2016 | Read review
“all the rooms have been redone...perfect.”
 of 5 bubbles shasha27, 6 Jul 2016 | Read review
“Some other hotel!”
 of 5 bubbles 76BillH76, 7 Jan 2016 | Read review
“Don't Choose any of the Rooms. Stay Away from this Motel.”
 of 5 bubbles DianeP858, 22 Sep 2015 | Read review
5 of 5