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Reviewing ESAs is always a bit of a challenge: they're good, clean, practical, and usually budget-friendly hotels, and the kitchenette area with provided amenities is a really nice bonus, especially for those staying for a longer period of time. But at the same time, there's...More
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 1 week ago
Thanks so much for your review. Your feedback is so helpful in knowing what we're doing right, and where we can improve. We're glad you enjoyed your stay overall, and we apologize for failing to meet some of your expectations. We hope you will give...More
I dropped the Tv remote and looked under the bed to pick it up. I was then surprised to see a pile of trash including dirty socks, old bottles of water, and regular trash under the bed. The hotel staff clearly does not clean the...More
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 3 weeks ago
Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that, we...More
Extended Stay America in Meriden is a great option for business travelers and worked well for me while I was between residences during a relocation. The kitchenette accommodates most meals you would cook at home and the room is furnished as a studio apartment. Friendly...More
Thank Joseph E
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 4 weeks ago
Wow - Joseph, thanks for the five-star review of Extended Stay America. We are thrilled to read about your fantastic stay and how much you enjoyed all that we have to offer. We work hard to deliver a great experience for all of our guests...More
Would not recommend. First room smelled horrible and telephone didn't work - couldn't reach front desk. Asked for different room, was quickly changed, but the second room wasn't much better. The lights didn't work - again front desk came quickly, but couldn't get lights working.More
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Thank Sharon F
Response from 00esa, Manager at Extended Stay America - Hartford - MeridenResponded 18 October 2017
Sharon, please accept our apology as well every assurance we will be working to address the concerns you outlined. We have shared your feedback with our housekeeping and maintenance teams to take the corrective actions. We hope you and your family will consider giving us...More
It was cold! And I mean it was COLD! Probably 50F if not less. We had to turn it off the A/C and go outside for a while because it was freezing. Do they think we are penguins?
The room was clean, smelled OK....More
Response from 00esa, General Manager at Extended Stay America - Hartford - MeridenResponded 11 August 2017
On behalf of our entire team, I would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We will be reviewing our guidelines to provide a better experience for...More
US$81 - US$103 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your... More
The lady that checked me in was very nice. And toiletries was offered. I only stood one night. So we did not require any pots or spoons. The shampoo and conditioner was in out bathroom along with lotion. Sorry about your experience.