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Actually stayed in 2013, or actually didn't stay because after booking room months prior they overbooked and gave away my room. Sent me down the street to another hotel. Reservation was part of a block reservation for our baseball team. Pathetic customer service. Said we...More
4 Thank Tony V
Response from YNDF, General Manager at Four Points by Sheraton MeridenResponded 2 July 2017
I'm so sorry to hear your visit in 2013 was so disappointing! Fast forward 4 years and our team of associates are getting rave reviews; often in the top percentages on guest surveys. Our great team and service is what I am most proud of....More
This hotel has so much potential, but I do not feel it is up to par of what the sheraton brand should be. I know four points is the no frills brand, but this still should have been better.
To start I was charged 428...More
4 Thank Mike H
Response from YNDF, General Manager at Four Points by Sheraton MeridenResponded 27 June 2017
Thank you for taking the time to submit your review. I'm so sorry you had such a disappointing stay. I'm glad you spoke with the restaurant manager regarding your service. I will follow up as well. The restaurant does offer breakfast 7 days a week;...More
We needed adjoining rooms and that was an option here. We stayed with travel points as we were in the area for a college graduation. The hotel looks like it was formerly an old Ramada. Old and tired on the outside. A little bit more...More
3 Thank Zzzzzz_8
Response from YNDF, General Manager at Four Points by Sheraton MeridenResponded 22 June 2017
Thank you for your comments! I'm delighted we were able to accommodate your request for adjoining rooms and late check out. At Four Points, we are the brand that provides honest, uncomplicated comfort, so I think your "no frills" description suits us!
I'm sorry we...More
This place should have their Sheraton flag taken away. Total disgrace to the Sheraton brand, they indicate remodeled. They are doing a great job of hiding the remolding under the dirty carpets, furniture falling apart, clunky elevator and chipped.
Figured would try as manager repeatedly...More
5 Thank Mr_T_2323
Response from YNDF, General Manager at Four Points by Sheraton MeridenResponded 6 June 2017
Thank you for reading through my responses, and my words are true; we are working hard every day to be the very best Four Points we can be. I'm sorry you feel the hotel is not up to standards, I do wish you had reached...More
Stayed here on a Memorial Day road trip. The staff was really friendly and welcoming. The room was both clean and spacious. Brand new towels in the bathroom. Food at the restaurant was tasty. The service was good and friendly too. The pool was nice,...More
2 Thank Trey J
Response from YNDF, Owner at Four Points by Sheraton MeridenResponded 1 June 2017
Thanks for your review and your mostly positive comments! I'm glad you agree that my team members are friendly and provide a positive experience! We value your feedback, but with a 3 out of 5 earning us a mere 60% satisfaction, we hope the next...More
US$117 - US$186 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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