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Holiday Inn Express Mystic

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#6 of 13 Hotels in Mystic
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express Mystic
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463 Reviews from our TripAdvisor Community

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Showing 452: English reviews
SPARTA
Reviewed 5 days ago NEW

This hotel is worn out and worn down. Staff does a very good job of keeping things neat and tidy, but fixtures and furniture are beyond their useful life. Desk chair is broken, and the heat is having a hard time keeping up. Note on the desk says the hotel will be undergoing renovation. I think I'll wait until the...

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Helpful?
Thank PeterK456A
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear PeterK456A, Thank you writing a review regarding your experience during your recent stay. We greatly appreciate you taking time to bring this matter to our attention and apologies for any inconvenience you may have experience due to outdated amenities. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The...

Point Pleasant, New Jersey
Reviewed 2 weeks ago

Had to find a half way point between Portland, ME and home to break up the trip and saw Mystic. Lots of hotels in the area but really glad we chose the Holiday Inn Express. First the place looks fantastic - Rooms were big and beautiful Lobby and Breakfast area were relaxing with a nice seating area around the fireplace....

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Helpful?
Thank RoadMan27
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear RoadMan27, Thank you for an excellent review and for sharing your experience of your stay with us. We have shared your feedback with the team and look forward to welcoming you back again. Yours sincerely, Kate Kontsevaya Hotel Manager

East Haven, Connecticut
Reviewed 11 December 2016

Excellent Service From every one here. Room excellent. Morning breakfast had anything you could ask for. Perfect place to stay For seeing sites in Mystic area. We have stayed here before and will absolutely stay there again when we are in this area.

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Helpful?
Thank Walter P
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Walter P, Thank you for an excellent review and for sharing your experience of your stay with us. We have shared your feedback with the team and look forward to welcoming you back again. Best regards, Kate Kontsevaya Hotel Manager

Reviewed 11 December 2016 via mobile

I usually like everything modern but this is a very well kept cozy hotel. It's about 9 miles, 20 minutes from foxwoods and the old mistic Village is directly across the street. For breakfast they had individually wrapped Udis gluten free bagels and muffins which I haven't come across at a hotel before. All of the staff was courteous and...

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Helpful?
Thank Joe D
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Joe D, Thank you very much for your wonderful comments. I am very pleased that you were happy with your previous stay. Hope you will give us the opportunity to serve you again in the future. Sincerely, Kate Kontsevaya Hotel Manager

Fort Bragg, North Carolina
Reviewed 28 November 2016

Decent hotel! A great value and in close proximity to Foxwoods Casino. My Friends and I attended a Goo Goo Dolls concert and stayed here for the night. The room was spacious, clean, and slept up to 6 adults. We enjoyed our stay and would stay again.

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Helpful?
Thank Derek L
fairfield county, ct
Reviewed 27 November 2016

This was our second trip to this hotel, the first being a few years ago. We'd go back any time. The location is convenient, and the service outstanding. When we arrived, the computer had assigned us a room adjacent to the elevator shaft, and the desk attendant, volunteered to find us an alternative. Our double queen room was spacious with...

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Helpful?
Thank traveltradealum
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear traveltradealum, We appreciate your loyalty and your feedback regarding your experience at our hotel. Our hotel is very proud of its level of service and we are truly pleased you found our staff was courteous and professional. Again, thank you for staying with us and we hope to see you soon! Best regards, Kate K General Manager

Glen Burnie, Maryland, United States
Reviewed 25 November 2016

This place is up on a hill overlooking the town which is cool (and it's lit up at night). Nice dolphin statue/fountain out front, too. The pool and hot tub were great and we had them all to ourselves. The breakfast was quite good. Some might find the egg patty in lieu of scrambled eggs discouraging but I didnt mind....

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Helpful?
Thank Heather S
Florida
Reviewed 22 November 2016

Stayed just one night here and enjoyed our brief stay. The hotel is in a good location - right off the interstate, super close to the quaint town of Mystic - and has lots of restaurants nearby. The hotel had a nice large indoor pool and lots of parking. We used a free night certificate and got our "money's worth."...

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Helpful?
Thank FloridaTravelBug05
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear FloridaTravelBug05, Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our breakfast area not comfortbale. We are planning to add additional seating during the renovation in January. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve. Thank...

Myrtle Beach, South Carolina
Reviewed 25 October 2016 via mobile

In addition to the qualities listed in the caption, the staff is very friendly and helpful. There is a bar and restaurant located next to the hotel within walking distance. The hotel is just a few miles from Mystic Seaport and downtown. I'd definitely stay here again.

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Helpful?
Thank Robert S
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Robert S, Thank you so much for posting a review of your recent stay with us. We are happy to read that you enjoyed your time with us; we have passed your comments on regarding our Staff who are always pleased to hear from satisfied guests. We hope to be able to welcome you back again sometime soon. Sincerely,...

Princeton, New Jersey
Reviewed 25 October 2016

But it is not. I am not sure how they got that so wrong. The rooms are large and clean. A fine place for a stop over. Breakfast was included and although it is a make your own set up, there was a very large selection from cinnamon muffins to pancakes, oatmeal even make a biscuit egg and sausage.

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Helpful?
Thank Onlythebest4me2
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Onlythebest4me2, Thank you for your review of our property. We certainly appreciate helpful feedback like yours which assists us in improving the experience we provide our patrons. I am sorry to hear that Siri provided you with inaccurate information regarding our pet policy. Thank you again for sharing your story. We look forward to welcoming you back to the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: $104 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic
Hotel Style:
#4 Romantic Hotel in Mystic
#5 Family Hotel in Mystic
#5 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mystic staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Express Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm next to the elevator. Avoid rooms next to the elevator.”
 of 5 bubbles PeterK456A, 11 Jan 2017 | Read review
“the laundry room is on the second floor”
 of 5 bubbles V5104ZCsusanl, 15 Oct 2016 | Read review
“We were on second floor, hotel is at top of hill and had mountain views”
 of 5 bubbles joettem, 6 Oct 2016 | Read review
“Accessiability to Mystic attractions for both children and adults, restaurants and major highways.”
 of 5 bubbles marianp730, 1 Oct 2016 | Read review
“Stay on the ends of the hallway, away from the central elevator.”
 of 5 bubbles vtcounselor, 10 Sep 2016 | Read review
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