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Holiday Inn Express Mystic

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#6 of 13 Hotels in Mystic
Certificate of Excellence
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Holiday Inn Express Mystic
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468 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Dronfield, United Kingdom
Reviewed 24 June 2015

Arrived early and the front desk team checked us in without a problem. We were given a free upgrade and the room was excellent. The whole hotel is kept clean by the house keeping staff. Although only just off the interstate with the tree coverage surrounding the hotel you can hardly see it. The hotel has a large car park...

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Helpful?
Thank Robert H
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Robert H, Thank you for taking time to write this wonderful review of Holiday Inn Express! We are happy that we were able to accommodate you with an early check-in.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us...

Westfield, Massachusetts
Reviewed 23 June 2015 via mobile

We stay here once a year ehen coming to visit the aquarium and the beach. Each time is great. This particular stay the only thing that stood out is that the egg option for breakfast had meat so we could not enjoy as my mom is a vegetarian. Other than that, the room was beautiful! Breakfast hostess was great! Staff...

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Helpful?
Thank AJ143258
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear AJ143258, Thank you so much for your kind words about Holiday Inn Express of Mystic! We appreciate your loyalty and looking forward to serving you in the future. Best regards, Kate K Manager of Holiday Inn Express

Reviewed 21 June 2015 via mobile

My family and I went to this hotel for father's day weekend and it was seriously disappointing. And, so overpriced. Honestly the rug in our room was dirty upon our arrival and I had to ask the poor girl at the front desk to vacuum. I felt bad because she was the only one there but I was with my...

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Helpful?
1Thank Stacey C
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Stacey C, On behalf of the Holiday Inn Express, I would like to express my deepest regrets that your previous stay was not up to the standards we try to uphold. This matter is under review and the parties involved have been evaluated. We know taking these steps will ensure a better guest experience for future visits. Sincerely, Kate...

Wilbraham, Massachusetts
Reviewed 20 June 2015

We hosted a wedding weekend using the Holiday Inn Express as our recommended overnight stay. The staff was very accommodating. The cleanliness was impeccable. Our room was one of the largest that we have stayed in. Breakfast was very nice with a large selection. All our guests were very pleased. Some of our guests stayed an extra night to take...

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Helpful?
Thank towerhill801
Kate K, General Manager at Holiday Inn Express Mystic, responded to this review

Dear towerhill801, Congratulation on your wedding again! Thank you very much for your wonderful comments. I am very pleased that you were happy with your previous stay. Hope you will give us the opportunity to serve you and your family again in the future. Best regards, Kate K

Westchester County, NY
Reviewed 7 June 2015 via mobile

Visited for one night over a holiday weekend. Our usual go-tos were booked. The property and rooms done in a very traditional way. We Had a large 2 queen room with a pullout. My son said it was quite comfortable. However fully extended there was hardly any room to walk past to the bathroom or the door. Also the property...

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Helpful?
1Thank denany
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear denany, Thank you for your review and suggestions. We appreciate your business and hope to see you soon again! Kate K Manager

Lynn, Massachusetts
Reviewed 5 June 2015 via mobile

We spent the extra money to get the jacuzzi room, only to arrive to the room to the Jacuzzi that could only be best described as large enough for a small child. For regular sized human being and its barely large enough to soak your bottom. other than that the room was very clean the beds were adequately soft and...

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Helpful?
Thank criticalchef
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear criticalchef, Thank you for taking time to let us know about your experience. I am sorry that your stay with us did not earn a perfect 5-star rating. We try our hardest to satisfy all our guests. We value your feedback regarding the size of the Jacuzzi tub in our suite and please be sure that it will be...

Wadsworth, Ohio
Reviewed 3 June 2015

We have a great stay here. The staff was very helpful, either checking in, directions to certain areas we wanted to visit, the breakfast lady. The location is on top of a hill with a very nice view and is close to Old Mystic Ville and the Aquarium. The room was very clean as well as the grounds.

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Helpful?
Thank krnbs1010
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear krnbs1010, We would like to thank you for your review of Holiday Inn Express Mystic! We are glad that you were satisfied with your stay and found our location convenient for your needs. We hope to see you soon again! Kate K Manager

Weare, New Hampshire
Reviewed 2 June 2015

We had a very pleasant stay here. It’s nothing fancy, but the room was spacious and the bed was very comfortable. I was running the Mystic Half Marathon, which started right across the street, so the location couldn’t be beat! The location is fantastic for visiting Old Mystic Village or the Aquarium- you can literally walk across the street and...

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Helpful?
Thank Stacy G
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear Stacy G, Thank you for your wonderful comments about our location and breakfast! We apologize for any inconvenience during your stay and looking forward to seeing you again soon! Kate K Manager

ma.
Reviewed 28 May 2015

We arrived for check in right about 3 p.m. We were quickly given our room key. The room is clean the bed very comfortable. The bathroom outdated but clean and good water pressure and temperature. There was a pull out sofa and a refrigerator in the King size bed room. The remote was not working so when I called down...

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Helpful?
Thank allycliff
Kate K, Manager at Holiday Inn Express Mystic, responded to this review

Dear allycliff, Thank you for taking time to review our property! We are happy to read that your enjoyed our healthy breakfast options. We apologize for the situation with a remote control. We hope that you will give us another chance and choose our hotel in the future! Sincerely, Kate K

Iowa
Reviewed 26 May 2015 via mobile

Rooms were mediocre. Wallpaper was coming off the wall in the bathroom and , when we for there, toilet paper rolls hadn't been changed. Breakfast was a nice bonus, decent food. Didn't have time to check out pool or other amenities. Within walking distance of mcdonalds, Starbucks, gas station and mystic aquarium (little farther but doable. Within two blocks distance)

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Helpful?
1Thank Tracy E
IHGCare, Guest Relations Manager at Holiday Inn Express Mystic, responded to this review

Dear Up4Anything32, Thank you for your feedback. We are glad to hear you found our location convenient. However, we regret letting you down with the condition of the room you received. Please be assured that this is not the daily norm at our hotel as we always strive to provide our guests with comfortable and friendly accommodations. Your comments are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Mystic Hotel. Hotel features include complimentary continental breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, and even hardboiled eggs. We have also created the world's best tasting cinnamon roll. Visit Mystic, CT and stay smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Mystic

Address: 6 Coogan Boulevard, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: $127 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Mystic 2.5*
Number of rooms: 77
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Also Known As:
Holiday Inn Express Mystic Hotel Mystic
Mystic Holiday Inn Express
Holiday Inn Mystic
Hotel Style:
#4 Romantic Hotel in Mystic
#5 Family Hotel in Mystic
#5 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Mystic staff and other travellers.
18 questions
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Questions? Get answers from Holiday Inn Express Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm next to the elevator. Avoid rooms next to the elevator.”
 of 5 bubbles PeterK456A, 11 Jan 2017 | Read review
“the laundry room is on the second floor”
 of 5 bubbles V5104ZCsusanl, 15 Oct 2016 | Read review
“We were on second floor, hotel is at top of hill and had mountain views”
 of 5 bubbles joettem, 6 Oct 2016 | Read review
“Accessiability to Mystic attractions for both children and adults, restaurants and major highways.”
 of 5 bubbles marianp730, 1 Oct 2016 | Read review
“Stay on the ends of the hallway, away from the central elevator.”
 of 5 bubbles vtcounselor, 10 Sep 2016 | Read review
5 of 5