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All reviewspancake machineacross the streetmystic villagefront deskboathouse restaurantpool and hot tubcinnamon rollsrestaurant next doorfree breakfastyogurthill overlookingwould stay here againparking lothotel is in a great locationthe breakfast arearooms are largesofa bed
What a great little gem hotel, excellent location! Can walk to the aquarium shops and an incredible restaurant Steak loft. It was very clean, breakfast was plentiful and went in later if customers needed it. Very kid friendly and the pool is a bonus. The...More
Response from Kate K, Manager at Holiday Inn Express MysticResponded 5 April 2016
Thank you for your review of our property. We certainly appreciate helpful feedback like yours which assists us in improving the experience we provide our patrons.
I will certainly share your positive words with the staff.
The pool was well heated, great for my leg. hot breakfast was good. staff was nice, . Nice hotel to bring your family. I will be bringing my grandkid next time I come. The shop was kind of expenses around the mystic area.
First let me say this review has nothing to do with the service we received, the staff was great. The location is good for mystic activities. Our main complaints are unusual for a HI express. First,the hotel is large, and the breakfast area is unusually...More
Response from Jessica S, Manager at Holiday Inn Express MysticResponded 18 March 2016
Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity...More
Hotel was very clean and bright throughout. The furniture was slightly dated but in good condition. Beds were very comfortable. Our room was a standard with two Queens and it was huge, included a pull out sofa.
Bathroom was updated.
the pool and hot tub...More
Bronx, New York
Reviewed 12 March 2016
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Response from Kate K, Manager at Holiday Inn Express MysticResponded 15 March 2016
Response from Michele S | Reviewed this property |
Thank you. The pool was warm but the room itself was definitely little chilly as the outside temperature was in the thirties. Still very enjoyable to take advantage of this nice amenity. Definitely would like to utilize the... More
Thank you. The pool was warm but the room itself was definitely little chilly as the outside temperature was in the thirties. Still very enjoyable to take advantage of this nice amenity. Definitely would like to utilize the hot tub next time too.