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Hilton Mystic

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#5 of 13 Hotels in Mystic
Certificate of Excellence
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Hilton Mystic
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737 Reviews from our TripAdvisor Community

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Showing 727: English reviews
North Easton, Massachusetts
Reviewed 3 days ago NEW

Great location, friendly staff, clean rooms. The only part that was a bit disappointing was that we booked a room with a whirpool tub in the bath, but it was not separate from the shower, making it difficult to use as shower only. Otherwise it was great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bob B
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this feedback. I apologize for the room set up. I am glad you had a good weekend overall. Thank you for staying with us.

Shelby Township
HOTEL’S FAVOURITE REVIEW
Reviewed 6 October 2016

On our recent vacation stay in Mystic, we picked the Hilton due to its location. And we were right. This hotel provides easy access to all the major Mystic attractions. It is across the street from the Mystic Aquarium and just down the street from the Mystic Seaport (Museum). BTW – the hotel has discount tickets for both. The hotel...

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Helpful?
1Thank hudsonbob
About Hotel's Favourite Review
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! It is so nice to read you enjoyed our hotel and restaurant. See you again soon.

Reviewed 5 days ago NEW

Convenient to all of the local attractions -- modern hotel with good service and all the bells and whistles you could ask for.....comfortable rooms, nice surroundings and friendly staff -- super sports bar and burgers as well!

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Helpful?
Thank Peter B
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you!

North Branford, Connecticut
Reviewed 5 days ago NEW

The staff went above and beyond to be sure the Mother of the grooms room was ready early so we could get ready for the wedding. We called ahead while we were on the road about a half hour away. The room wasn't ready and we explained the timing had changed due to snow. They understood and got their team...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank thomasmI7717AP
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing. I am so glad we were able to make the day run better. Thank you for staying with us for such a special occasion.

Glenburn, United States
Reviewed 1 week ago

Wonderful rooms, comfortable beds, clean, and staff very nice. It is a great location, easy to get to and many conveniences nearby. Parking was close to hotel, and easy to find. The price for all of this was extremely reasonable.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cindypM4271VI
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for staying with us, it was our pleasure.

Mystic, United States
Reviewed 1 week ago

We had an delightful stay. The hotel was really clean and nicely decorated. We had dinner in the restaurant and the food and service were excellent. There was a live band playing in the bar that night that was really good too.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 358marybethp
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you!

Torrington, Connecticut
Reviewed 2 weeks ago

Of course a great id expect nothing different from Hilton properties. I've stayed here before and have always liked here the area is nice and much to do if you have the time to venture out for a bit. I would recommend this property anytime

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Stephen D
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! It is greatly appreciated.

Reviewed 2 weeks ago via mobile

When I checked into my room (nicely furnished) the light in the bathroom was flashing incessantly. I tried to call the guest services hotline but repeatedly got a busy signal. When I woke up, the heat in the room was out and thermostat was not working. I tried to call the front desk (guest services line busy again) but got...

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Helpful?
2Thank Stevechssc
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this feedback. I sincerely apologize to you for the lack of service and your stay not being exceptional. I will certainly review this with the team so we can improve. Again, I am so sorry and appreciate you staying with us.

North Branford, CT
Reviewed 2 weeks ago

The Mystic Hotel is a lovely property directly across the street from the Mystic Village Shops and Aquarium. There is a fantastic heated saltwater pool with a wall of windows looking out on the courtyard. The Lobby is another great area with a unique waterfall wall, fireplace, leather couches for relaxing, a huge pub height table and additional regular tables...

Review collected in partnership with Hilton Hotels & Resorts
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Thank nancycT3861VN
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for taking the time to share this! We are so glad you enjoyed your stay and will be back. Thanks again!!

Reviewed 3 weeks ago via mobile

We stayed here the weekend of NYE. Clean and remodeled hotel. Roomy room with fridge. Great bar and martinis. Cool outdoor fire tables. Yummy continental breakfast which had hot, fresh items. We had NYE dinner in the restaurant and it was really good. The hotel had a bash with a live band. Walking distance to the shops and other restaurants...

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Helpful?
Thank Cooliocutie
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for staying with us to ring in the new year. I am so glad you enjoyed your stay. We do hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Boulevard, Mystic, CT 06355
Region: United States > Connecticut > Mystic
Price Range: $135 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 184
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia and Hotels.com so you can book your Hilton Mystic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mystic staff and other travellers.
17 questions
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Wilmington, Delaware
6 months ago
Quincy, MA
2 months ago
Bronx, New York
over a year ago

See all questions (17)

Questions? Get answers from Hilton Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Instead of going to Starbucks, go to the village to the coffee shop there.”
 of 5 bubbles butterfly53, 13 Jan 2017 | Read review
“Higher floors (3&4) are quieter with less A/C noise and noise from outside/parking lot”
 of 5 bubbles Travelgal0425, 9 Jan 2017 | Read review
“Good to the Hampton Inn and Suites down the street”
 of 5 bubbles N4636DNfrankf, 13 Dec 2016 | Read review
“We liked being at the end of the corridor so we could use the adjacent stairs.”
 of 5 bubbles laurahorowitz, 20 Nov 2016 | Read review
“Ask for rooms not near the elevator and usually the top floor”
 of 5 bubbles discoverturtle, 2 Nov 2016 | Read review
5 of 5