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Hilton Mystic

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#5 of 13 Hotels in Mystic
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Mystic
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781 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Boston, Massachusetts
Reviewed 16 March 2017

This is another fabulous Hilton property! The location is perfect - directly across the street from the Aquarium. You can walk to Starbucks! Great bar and lounge. Wonderful pool. The breakfast buffet is wonderful. This is my go-to property in Mystic. The rooms are nice and clean. My only complaint is the choice of wall art in the rooms. No...

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Helpful?
Thank EM62808
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for this great feedback. I am so pleased you enjoy our hotel. We will see you again soon.

Ridgewood, New Jersey
Reviewed 15 March 2017

We come back to this area whenever we can and have always stayed here. The location is so convenient-plenty of parking. The staff in the restaurant during our breakfast was terrific-our server went out of her way for us and we truly appreciated it. Honestly based on our experience with her-she is reason enough to return. The room was a...

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Thank klimtfan2016
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you so much. We will see you again soon.

Reviewed 15 March 2017

Would stay here again! Clean, comfortable beds. Quiet and spacious rooms. Great restaurant. Wonderful location. We stayed as part of a wedding group and enjoyed our time in this lovely contemporary , clean setting.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Marie S
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for staying with us!

Raynham, United States
Reviewed 8 March 2017

Wonderful, clean, safe hotel. Really enjoyed the bar and the live entertainment. If you eat at the Iron, highly recommend the FireCracker Shrimp!! The hotel has an inviting environment and we will def be returning in the future.

Review collected in partnership with Hilton Hotels & Resorts
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Thank D240YLlorim
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I am so pleased you enjoyed our great restaurant The Irons and will be back to see us. Thank you for choosing us.

Chaplin, Connecticut
Reviewed 6 March 2017

Great hotel. Smooth stay. Nice heated pool and bar area. The breakfast is great and room service is wonderful. Full size beds are a bit tight for two adults. But had a wonderful two night stay with two kids

Review collected in partnership with Hilton Hotels & Resorts
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Thank T5638IHmarcj
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! It is so nice you enjoyed our hotel!

Poughkeepsie, New York
Reviewed 6 March 2017

Upon arrival, I was impressed by the recent renovations at this property. Everything looked lovely. We went into our room to find the heater not working (on a sub zero windchill March evening). No problem, we will switch rooms. Back down to the front desk, get new keys. Get settled in the new room only to find a giant hairball...

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Thank LeashyPlev
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you LeashyPlev for providing this feedback. I sincerely apologize to you for your stay not being perfect. We will use your comments to improve. Thank you again.

Ridgewood, New Jersey
Reviewed 5 March 2017

The location can't be beat -- across the street from Mystic Aquarium and Olde Mystic Village. And the AAA rate was great. But the service leaves something to be desired. There was only one person at the front desk, so there were lines for both check in and checkout. There was no host/hostess at the restaurant in the evening, just...

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Helpful?
Thank Carol B
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you for sharing this feedback. Our team wants you to have an exceptional stay every time, I sincerely apologize for this stay not being perfect. I am so glad you will come back to see, our location is the best. Please do not hesitate to reach out to me directly so I am able to make sure your stay...

New Britain, Connecticut
Reviewed 5 March 2017 via mobile

I was a little disappointed with the Hilton on this last trip to Mystic. The bathroom sink and tub did not drain well. The bathroom floor was grimy and the room was not up to the usual Hilton standard. When we stopped to inquire about a room we were quoted a price higher than we expected. We went outside and...

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Thank Leo7151
Terri A, General Manager at Hilton Mystic, responded to this review

Leo7151, Thank you for giving us this feedback. We will be sure to fix these issues. I am so sorry your experience was not perfect. Thank you again for letting us know, and for staying with us. I do hope you come back to see us.

Franklin, North Carolina
Reviewed 5 March 2017

Very foggy and chilly. Hotel was nice and very clean.some if the stores and museums were closed or had minimal hours. Meeting spaces and opportunities for breakouts etc. were well accommodated. Food provided for conference goers was great.

Review collected in partnership with Hilton Hotels & Resorts
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Thank patriciapW2609IU
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you.

Frederick, United States
Reviewed 5 March 2017

The hotel is newly remodeled and very clean it is located directly across the street from Mystic Village. Great friendly staff. Front desk staff was fantastic. Food at the restaurant was great as well. Thank you!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Shawn J
Terri A, General Manager at Hilton Mystic, responded to this review

Thank you! I am so pleased you enjoyed your stay. Thank you for staying with us.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You'll appreciate the convenient location of our newly renovated Mystic, CT hotel as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more   less 

Additional Information about Hilton Mystic

Address: 20 Coogan Blvd, Mystic, CT 06355-1900
Region: United States > Connecticut > Mystic
Price Range: $187 - $449 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mystic 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Mystic Hotel Mystic
Hilton Hotel Mystic
Mystic Hilton Hotel
Hotel Style:
#4 Business Hotel in Mystic
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mystic staff and other travellers.
18 questions
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Wilmington, Delaware
8 months ago
Quincy, MA
4 months ago
Bronx, New York
over a year ago

See all questions (18)

Questions? Get answers from Hilton Mystic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I asked for a "quiet" room and got one.”
M1350NScarolb, 5 Mar 2017 | Read review
“Rooms not on the street, on an upper floor and not with rooms across the hall.”
HappyinNewEngland, 21 Feb 2017 | Read review
“Instead of going to Starbucks, go to the village to the coffee shop there.”
butterfly53, 13 Jan 2017 | Read review
“Higher floors (3&4) are quieter with less A/C noise and noise from outside/parking lot”
Travelgal0425, 9 Jan 2017 | Read review
“Good to the Hampton Inn and Suites down the street”
N4636DNfrankf, 13 Dec 2016 | Read review
5 of 5