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Comfort Inn Naugatuck - Waterbury

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716 New Haven Rd, Naugatuck, CT 06770-4745
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Comfort Inn
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Traveller (35)
Room & Suite (30)
Dining (13)
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A note from Comfort Inn Naugatuck - Waterbury
Updated 20-06-02

About

#1 of 2 hotels in Naugatuck
Location
Cleanliness
Service
Value
Welcome to the Comfort Inn, a Naugatuck hotel near Western Connecticut State University. The Comfort Inn® hotel is conveniently located less than four miles from Western Connecticut State University. This Naugatuck, CT hotel is also close to Yale University, Black Rock State Park, the Naugatuck Historical Society Museum and Quassy Amusement Park. The Tweed New Haven Regional Airport is about 20 minutes away. The city of Naugatuck is located along the Naugatuck River, just south of Waterbury.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Breakfast available
Breakfast buffet
Baggage storage
Non-smoking hotel
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Complimentary toiletries
Hair dryer
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
85Reviews2Q+A14Room tips
Traveller rating
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Popular mentions
Roni C wrote a review Jan. 2021
Long Island, New York378 contributions60 helpful votes
Checked in with my sister. I was given a room, one set of towels, ironing board, no iron, no coffee machine, no refrig. overhead light was out, the closet didn't have a bar to hang anything on. Haydee Rodriquez came to the rescue. She arranged to have our room changed and it was soooo much better.
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Date of stay: January 2021
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Freedom12724644726 wrote a review Sep. 2020
Bethany, Connecticut1 contribution
Comfort Inn claims to be non smoking. The helpful clerk tried to get me into four rooms all of which smelled to varying degrees of cigarette smoke. This is ridiculous in 2020. Clearly the national corporation doesn't give a hoot about their reputation. The motel was relatively clean, but no one was at the front desk at any given time leaving the front door open and lobby completely unwatched. Honestly you'd think you were in rural Soviet Union in the 1970s. Comfort Inn? Not hardly.
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Date of stay: September 2020
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Sandra C wrote a review Jun. 2020
Seymour, Connecticut3 contributions1 helpful vote
The worst hotel ever. They lie. They quoted me a price on the phone and when l got there a couple of hours later they upped it. The general manager there Jose said it keeps the rates constantly change. So l paid for the room then at 12 noon. Then he said checkin isn't until 3 pm and no rooms were ready then so l sat in the lobby til 1. I saw him leave then so l asked the new clerk if a room was ready. She checked and said yes, right now and gave me a key. Plus Jose told me there are no restrooms for customers or guests. I went to motel next door. He said Jose was lying and they have one to the right of the lobby. I went back and a kind maid took me right to the restroom. I'm a Sr. Citizen and couldn't hold it. Plus l had been there at 6:30 am and the guy then Alonzo, very nice, said checkin is at noon. But Jose said l don't know why he told you that because checkin is at 3.l can't believe how many lies he told me. I will Never stay there again, the one in Naugatuck, CT.!!!!
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Date of stay: June 2020Trip type: Travelled solo
1 Helpful vote
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Response from Umair A, Manager at Comfort Inn Naugatuck - Waterbury
Responded Jun. 17, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jose Santos General Manager Comfort Inn Naugatuck 203-723-9356
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Angel Rosa wrote a review Feb. 2020
Isabela, Puerto Rico212 contributions57 helpful votes
+1
Hotel is just an okay, average hotel. Was outdated. During check-in there was nobody in front desk, almost 7 minutes wait. Then we notice a sign that said to call Front desk personnel, we called and showed up in 3 minutes. We stayed in 3 different rooms. Room1, no privacy because curtain wouldn’t close. Room2, when walk on floor was very noisy and too squeaky and a/c also noisy. Room3, or room 222, was just right. Very spacious, working curtains, two A/C working well, King size bed, bathroom big, a refrigerator, TV w/ cable. They had breakfast and it was a pretty good. Was surprised they had a variety of meals. My concerns is there are no Security, and back door stayed open 24hrs. I like the location, shopping center close by also a few restaurants, Walmart Super Center, and close to highway. This hotel has potential to be great, depends on ownership. Will return if ownership give a total update to the hotel and includes expanding parking lot. For now, overall: Average.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Response from Umair A, Manager at Comfort Inn Naugatuck - Waterbury
Responded Feb. 15, 2020
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Jose Santos General Manager Comfort Inn Naugatuck 203-723-9356
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John H wrote a review Sep. 2019
18 contributions5 helpful votes
+1
Extended Stay here three times in the past 3 years. this last visit was in August 2019. This place used to be really nice, but has gone downhill in since my last visit in 2017. Stained furninture in room, holes in the wall, carpets in the hall very stained. Will check other places near Naugatuck next time.
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Date of stay: August 2019
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Room Tip: Look at your room first before paying
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PRICE RANGE
US$91 - US$125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn naugatuck hotel naugatuck
LOCATION
United StatesConnecticutNaugatuck
NUMBER OF ROOMS
50
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Frequently Asked Questions about Comfort Inn Naugatuck - Waterbury
What are some of the property amenities at Comfort Inn Naugatuck - Waterbury?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Comfort Inn Naugatuck - Waterbury?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Comfort Inn Naugatuck - Waterbury?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Naugatuck - Waterbury?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Naugatuck - Waterbury?
Conveniently located restaurants include American Pie Pizza & Restaurant, Wen's Asian Fusion, and Carvel.
Are there opportunities to exercise at Comfort Inn Naugatuck - Waterbury?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Naugatuck - Waterbury?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Comfort Inn Naugatuck - Waterbury?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Naugatuck - Waterbury offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Comfort Inn Naugatuck - Waterbury?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Comfort Inn Naugatuck - Waterbury?
Many travellers enjoy visiting Holy Land USA Ruins (8.1 km) and Glebe House Museum & The Gertrude Jekyll Garden (15.3 km).