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Red Roof Inn Hartford - New Britain

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Red Roof Inn Hartford - New Britain
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314 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Woodstock, New York
Reviewed 5 days ago NEW

The hotel, formerly a La Quinta, is pretty much the same as it was. I stay there in New Britain when I go back for family events in my home town. This might be an average *** stay, except that at the hotel desk is the wonderful, personable, informative, helpful Ricky Bell. Kudos, Ricky! This man would be an asset...

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Helpful?
Thank bobmark226
Management response:

I am happy that took time to post a review with suggestion and we do value our guests suggestions. Thank you for taking time to acknowledge Ricky for his services, I will certainly pass your comments to him. We do have several different room type options offered with more amenities. Thank you again for your feedback and business and we...

Fairview, New Jersey
Reviewed 5 days ago NEW

Love the staff especially Ricky Bell. Friendly and joyful. A breath of fresh air to deal with. It is a budget hotel but it is very clean and quiet. parking lot are filled with lights so you actually feel safe parking your car there.

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Helpful?
Thank son888n
Management response:

We are glad that you enjoyed all the aspects of your stay with us at Red Roof Inn - New Britain, we make sure that our valued guests get the best possible customer service and their stay is comfortable. I will pass your kind words to Ricky. Thank you for posting your review. We look forward to hosting you again...

Reviewed 1 week ago via mobile

Jesse was awesome! He was the guy that check us in and everything was fine until the next morning when we spotted ants on the bathroom floor...😕 They want more details..ok. There was no breakfast only coffee.

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Helpful?
Thank Antania B
Management response:

We are disappointed to learn that Red Roof fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns. We can assure you that corrective measures have been taken regarding this situation. Red Roof takes pride in providing superior service and we are taking steps to prevent similar...

New Britain, Connecticut
Reviewed 2 weeks ago

Alright experience. Staff member Ricky Bell gave us excellent service, always helping us out and good communication with us.Housekeepers are really friendly and nice. Rooms are comfortable nothing to complain about. The room is really comfortable with lots of space.

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Helpful?
Thank matosmargarita
Management response:

Thank you for such kind words and an amazing endorsement! We very much value your business and appreciate you making us your hotel of choice when traveling to New Britain. I will pass your words to Ricky. We look forward to hosting you again soon. Thank you again.

Reviewed 2 weeks ago via mobile

Had a chance to talk to the Gm very nice Gentleman The service is good. The rooms were clean,quick check in plenty of varieties places to eat. I will be visiting this red roof inn again and I will recommend others to come here

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Helpful?
Thank Major P
Management response:

We are so happy that you enjoyed all the aspects of your stay with us at Red Roof Inn - New Britain, we make sure that our valued guests get the best possible customer service and their stay is comfortable. Thank you for posting your review. We look forward to hosting you again soon.

Reviewed 3 weeks ago

I absolutely love the staff.. Jesse was so nice to me. Checked on me 20 minutes after i checked in to see if every was good and i was comfortable. Gave extra towels when i requested them. Very polite he is such a sweetheart.

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Helpful?
Thank Rebecca K
Management response:

We are so happy that you enjoyed all the aspects of your stay with us at Red Roof Inn - New Britain, we make sure that our valued guests get the best possible customer service and their stay is comfortable. I will pass your kind words to Jesse. Thank you for posting your review. We look forward to hosting you...

Hartford, Connecticut
Reviewed 3 weeks ago

I recently stayed at the Red Roof Inn (02/17/17-02/19/17 and 02/24/17-02/25/17) and both times I had such a great experience. Ricky Bell not only was fast and attentive to my needs as a customer, he was also very knowledgeable of the area. I worked in the customer service field for years and it’s always refreshing to meet people who are...

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Helpful?
Thank WillSaun
Management response:

We are glad that you enjoyed all the aspects of your stay with us everytime at Red Roof Inn - New Britain, we make sure that our valued guests get the best possible customer service and their stay is comfortable. I will pass your kind words to Ricky. Thank you for posting your review. We look forward to hosting you...

Reviewed 3 weeks ago via mobile

This location is the best in town. Ricky and co. go above and beyond for the guest. My family loves this place so much. They are pet friendly but only allow one pet, up to 60 pounds. I called before checking in. They allowed me to bring my two dogs. As long as they are not disruptive. Keep up the...

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Helpful?
Thank Gregory J
Management response:

Thank you very much for such a wonderful review. I am sure Ricky was helpful & I will pass your kind words to Ricky. I am happy that you are satisfied with our customer services. We would be waiting to see you soon again. Thanks again for your business.

Reviewed 4 weeks ago via mobile

Everything was awesome we got the room we wanted it was kept well and organized. We got the fridge and microwave it was all very well. The room service was good kept everything nice and clean. Thanks to Jesse he helped us save money and find a good room for a very good affordable price.

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Helpful?
Thank Miguel V
Management response:

We are pleased to know that your stay was comfortable and you enjoyed it. Thank you for taking time to acknowledge Jesse for his services, I will certainly pass your comments to him. We do have several different room type options and I am glad that you enjoyed your Deluxe Room with it's other amenities. Thank you again for your...

New Britain, Connecticut
Reviewed 4 weeks ago via mobile

I checked in with Ricky Bell and he was the best. He make sure I have the best available room at the prefect price. He's awesome and the rooms were conformable and great. I'll highly recommend them to everyone who needs a affordable hotel. They also and a great delivery order with peppinos pizza. Its the best. Quick and right...

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Helpful?
Thank Besfort
Management response:

We are so happy that you enjoyed all the aspects of your stay with us at Red Roof Inn - New Britain, we make sure that our valued guests get the best possible customer service and their stay is comfortable. I will pass your kind words to Ricky. Thank you for posting your review. We look forward to hosting you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you check in, check out our renovated rooms with New England-style décor. All rooms are spacious, modern, and quiet. Entertain yourself with in-room flat screen TVs, HD and premium cable channels, and free WiFi. All rooms come with a coffeemaker and a hair dryer. Selected rooms offer microwaves and refrigerator. Get energized in the fitness center, scratch items off your to-do list in the business center and host a meeting onsite with space for up to 200 colleagues. Our hotel is pet friendly and provides onsite coin laundry facilities. ... more   less 

Additional Information about Red Roof Inn Hartford - New Britain

Address: 65 Columbus Blvd, New Britain, CT 06051-2226 (Formerly La Quinta Inn & Suites New Britain/Farmington)
Region: United States > Connecticut > New Britain
Price Range: $83 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Hartford - New Britain 2.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
La Quinta Inn & Suites New Britain Hotel New Britain
La Quinta Inn And Suites New Britain
La Quinta New Britain
New Britain La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Hartford - New Britain staff and other travellers.
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4 months ago
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Questions? Get answers from Red Roof Inn Hartford - New Britain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good rooms is the 6th floor”
 of 5 bubbles matosmargarita, 15 Mar 2017 | Read review
“Stay someplace else.”
 of 5 bubbles leeannflute, 9 Feb 2017 | Read review
“If you need a microwave and fridge, be sure to ask for it during booking.”
 of 5 bubbles johnaX6984YK, 31 Jan 2017 | Read review
“Accessibility to highways, restaurants , stores . quiet & really cleans”
 of 5 bubbles oliver7194, 16 Jan 2017 | Read review
“Superior King offers the work desk in room. Standard King does not.”
 of 5 bubbles cwiseman7755, 16 Dec 2016 | Read review
5 of 5