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Red Roof Inn Hartford - New Britain

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Red Roof Inn Hartford - New Britain
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305 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Hartford - New Britain
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Showing 303: English reviews
Ocala, Florida
Reviewed 20 January 2017

Mr. Bell made sure my airline boarding passes were printed out so I could continue my tripp without any problems. His level of customer service and helpful attitude made it so I will continue to use this hotel whenever I visit in the New Britain area. Red Roof has an outstanding employee in Mr. Bell

Thank Rolf O
Management response:

Thank you very much for taking time and leaving us a good review. Ricky is helpful & courteous. I am happy that he helped you and made sure that your trip goes smooth. Hopefully, we will see you again.

New Britain, Connecticut, Usa
Reviewed 17 January 2017 via mobile

Booked a room for 2 days. Service was welcoming. Ricky Bell was very courteous and helpful. Had my room situated quickly. They are doing renovations, so it's a little untidy, but the room was clean. Service was an A. Just need renovations done, specially the elevators.

Thank malikdesade
Management response:

Thank you very much for the positive review. We take pride in our level of service and I will be sure to share your comments with the team. Thank you again for staying with us and we hope to see you again in the future.

Boston, Massachusetts
Reviewed 16 January 2017

Ricky has consistently offered great service at check-in. He makes it fun. He has wonderful energy and shares it completely with the guests. In fact, the entire crew at the front desk are exceptional! I always have a great stay at Red Roof, New Britain! Thank You!

Thank kkelly22017
Management response:

Thank you for such kind words and an amazing endorsement! We very much value your business and appreciate you making us your hotel of choice when traveling to New Britain. I will pass your words to all GSRs especially Ricky. Thank you again.

Reading, Pennsylvania
Reviewed 16 January 2017

I would like to thanks Ricky Bell - RR1857 for the great welcome and service. your energy and encouragement makes you feel like your home. Thank you ricky for treating us so good and for your great service. i did enjoy the water & snacks you provided to us . We are from pennsylvania and believe we will return soon....

Thank oliver7194
Management response:

We really appreciate you taking the time to leave us such a great review. It is always a treat to hear that our service stood out during your stay and I will be sure to share this with the team. Thank you for taking the time to leave us this great review! We look forward to welcoming you back in...

Reviewed 13 January 2017

First and foremost, WOW! Ricky at the front desk was great! He was very kind, pleasant, and very knowledgeable of everything around. We were staying for my birthday, and he, himself, made sure that my room was up to par. He also made notes to staff that he would honor the guaranteed late checkout that the website offered. The room...

Thank A D
Management response:

Thank you so much for taking the time to leave us such an outstanding review! It is always great to hear such positive feedback from our guests and I am so glad that you enjoyed your stay with us. We look forward to welcoming you back soon!

Reviewed 10 January 2017

Ricky was very kind and welcoming. He made sure I was comfortable and handled the key issue I had. The room I was in was very spacious and clean, it was easy to sit and unwind upon entering the room. Will definitely be staying again!

Thank Young P
Management response:

Thank you so much for taking the time to leave us such an outstanding review & for sharing all the kind words and sharing the details of your stay with us. We look forward to welcoming you back soon.

Reviewed 8 January 2017

My experience was great and Ricky was the highlight of our trip. Great rep. Great service, very comfortable and relaxing.from the beginning we were greeted by Ricky we knew we would have had a great stay he gave us all the infirmataion we needed,not to mention lil tokens of appreciation for being guest here.

Thank Monique M
Management response:

Thanks for the fantastic review! We really appreciate all the kind words and I'm so glad you enjoyed your stay. I am so glad you found Ricky to be friendly and his recommendations helpful. Thanks for choosing to stay with us and I look forward to your return very soon!

Hartford, Connecticut
Reviewed 6 January 2017

This is a pleasant hotel in a convenient location. It feels much nicer than the cost would indicate. Ricky Bel, at the front desk, was extremely helpful for me and went out of his way to make it a welcoming stay.

Thank joseph966
Management response:

Thanks so much for this wonderful review! I am delighted to know you enjoyed your time with us and that our staff took good care of your needs. I am lucky to have a great team here and happy that Ricky gave you a warm welcome. We try very hard to give our guests an outstanding experience.

Reviewed 5 January 2017

My wife and I stayed at the RED ROOF INN 65 Columbus Boulevard Hartford - New Britain CT, for family funeral. We had excellent customer service with Front desk staff Daniel and Nancy.They display Friendly attitude and always try to resolve our problem. We will return again because of them.

Thank John H
Management response:

Thanks for taking time to write this outstanding review! We really appreciate all the kind words and so glad you enjoyed your time with us. It's always such a huge compliment when guests tell us they will return and I look forward to welcoming you again on your next visit.

Reviewed 31 December 2016 via mobile

Very great costumer service . Soon as I walked in he was very polite and smiling the whole time . Any questions I had he helped and explained everything about the hotel also things to do in town . I will b returning again . Thanks

Thank Mayliz D
Management response:

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at our hotel. It is our pleasure to know that you had enjoyed your stay and Ricky helped you . Your positive comments were highly appreciated shared with our team members. We look forward to welcome you again on your next visit. Thanks

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When you check in, check out our renovated rooms with New England-style décor. All rooms are spacious, modern, and quiet. Entertain yourself with in-room flat screen TVs, HD and premium cable channels, and free WiFi. All rooms come with a coffeemaker and a hair dryer. Selected rooms offer microwaves and refrigerator. Get energized in the fitness center, scratch items off your to-do list in the business center and host a meeting onsite with space for up to 200 colleagues. Our hotel is pet friendly and provides onsite coin laundry facilities. ... more   less 

Additional Information about Red Roof Inn Hartford - New Britain

Address: 65 Columbus Blvd, New Britain, CT 06051 (Formerly La Quinta Inn & Suites New Britain/Farmington)
Region: United States > Connecticut > New Britain
Price Range: $77 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn Hartford - New Britain 2.5*
Number of rooms: 133
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Also Known As:
La Quinta Inn & Suites New Britain Hotel New Britain
La Quinta Inn And Suites New Britain
La Quinta New Britain
New Britain La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Hartford - New Britain staff and other travellers.
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Questions? Get answers from Red Roof Inn Hartford - New Britain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else.”
 of 5 bubbles leeannflute, 9 Feb 2017 | Read review
“If you need a microwave and fridge, be sure to ask for it during booking.”
 of 5 bubbles johnaX6984YK, 31 Jan 2017 | Read review
“Accessibility to highways, restaurants , stores . quiet & really cleans”
 of 5 bubbles oliver7194, 16 Jan 2017 | Read review
“Superior King offers the work desk in room. Standard King does not.”
 of 5 bubbles cwiseman7755, 16 Dec 2016 | Read review
“Deluxe is the best room!”
 of 5 bubbles , 10 Dec 2016 | Read review
5 of 5