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Courtyard New Haven at Yale

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Traveller (49)
Room & Suite (21)
Storyboard
Overview
  • Excellent28%
  • Very good35%
  • Average25%
  • Poor8%
  • Terrible4%
Travellers talk about
“soup kitchen”(2 reviews)
“front desk”(25 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Courtyard New Haven at Yale
Special Offer: Member Rates
Hotel deals
Offers from Courtyard New Haven at Yale
Special Offer: Member Rates
Hotel deals
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Rooms
Aug. 6Aug. 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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206 results
Traveller rating
62
62
54
19
9
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Time of year
LanguageEnglish
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62
62
54
19
9
Show reviews that mention
All reviewssoup kitchenfront desktypical starbucksbistro foodmarriott memberroom was recently renovatedstarbucks breakfaststreet sideking suiteconvenient locationbathroom vanityan applesmall gymmarriott courtyardnice propertyparking on sitequick breakfast
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1 - 5 of 206 reviews
Reviewed 4 days ago

Their philosophy is to allow inferior and outdated air conditioning systems to be used and hope customers don't complain, are too busy to incur extended frustration or they have one of the few rooms with decent systems. When I confronted management with the issue I...More

Thank Hubert G
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 3 days ago

Hello Hubert G, Thank you for taking the time out to review our property. I would like to again apologize for the uncomfortable stay you had while with us this past week. It is never our intention to mislead or create a space in which...More

Reviewed 5 days ago via mobile

Your standard CYM tucked on the edge of Yale by lots of food options and shopping. It is perfect for visiting the area. Not fond of the 25.00 per night to park but the hotel was great otherwise. Staff pleasant and no issues encountered.

Thank M P
Reviewed 6 days ago

The actual hotel is just OK. However, they have a great, guest focused staff who really care about their customers. Everybody was so nice and helpful. They made us feel like valued guests and totally overcame any shortcomings of the actual physical property.More

1  Thank Leasa N
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 3 days ago

Hi Leasa N, Thank you so much for your kind words about our staff. Our mission is to always provide memorable service that creates positive experiences and we have surely made an impact on you. We hope to be your host again when you are...More

Reviewed 1 week ago via mobile

Nice hotel, great service,clean rooms,good breakfast. Friendly staff. Close to Yale, walking distance to restaurants and fast foods. Centrally located to Yale. Safe parking, safe place Great place to stay if you are visiting Yale.More

1  Thank Linda M
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 1 week ago

Hello Linda M, Thank you so much for your very kind review of our hotel. We are glad to see you took advantage of our services and our close location to Yale University. My hope is that you also were able to enjoy our newly...More

Reviewed 1 week ago via mobile

I am a Marriot Platinum guy and must say this Courtyard has been by far, the nicest CY I’ve stayed in. Shanique and the other ladies at the front desk were nothing but professional. They were able to answer some of the simplest questions I...More

Thank CatDaddy2015
Response from Emilio M, Manager at Courtyard New Haven at YaleResponded 1 week ago

Hello CatDaddy2015, Thank you so much for your amazing words on our staff and hotel. We truly appreciate you for recognizing our staff and their efforts to provide you with a great experience every time you are in New Haven. We will let everyone know...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
US$163 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$163 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (49)
Room & Suite (21)
Dining (4)
Questions & Answers
Ask a question
franmom
August 31, 2017|
AnswerShow all 7 answers
Response from Claudia T | Reviewed this property |
Basil restaurant has Chinese food, very good cost benefit and has delivery tel (203)8654000.
1
Vote
Google Translation
PennyCoffee
May 29, 2017|
AnswerShow all 2 answers
Response from Shawn R | Reviewed this property |
$20/night
1
Vote
Umm5
April 7, 2017|
AnswerShow all 3 answers
Response from LuvTravelTravel | Reviewed this property |
Yes, $2 each for washer and dryer. Will need to exchange coins at front desk.
1
Vote
Room Tips
"Rooms are very small and parking is confusing"
Read review
"Proximity to elevators is wise if you are in and out much."
Read review
"8th floor facing the parking garage is the most quiet"
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"Don't take your business here, you might risk being charged twice"
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