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New Haven Village Suites

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New Haven Village Suites
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382 Reviews from our TripAdvisor Community

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Showing 370: English reviews
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New York City, New York
Reviewed 3 days ago NEW

I can't believe this hotel was rated one of the top 5 hotels in New Haven! I am not sure what other hotels or "motels" were in the running but I am assuming at least 3 of them were a cardboard box or perhaps just two sleeping bags and a night stand situated under a bridge? This place was not...

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Helpful?
Thank kman69696969
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for your response on Tripadvisor. Please accept my sincerest apologies for the cleanliness issues and maintenance issue you experienced during your stay. I assure you we are working diligently to correct these issues with my team. Our security gates are typically down but during your stay we had them open for our snow removal team and plow service....

Boston
Reviewed 2 weeks ago

The only problem with this place is finding it. It is behind JORDAN'S furniture store, NOT Ikea (about ½ mi away.) There is a big sign on order to be hung by the street. Ask for a fireplace. No extra charge. You will need wood (available at the local markets), kindling (also at the stores,) & matches. Mon - Wed...

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Helpful?
Thank MyMauiBoston
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for your kind words and positive feedback! We're so glad that you enjoyed your stay. We work very hard to take care of our guests (and their pets!) and we appreciate you taking the time to write a great review. We're happy to hear that you'll be back and we look forward to seeing you again on your...

Clarksboro, New Jersey
Reviewed 2 weeks ago

I recently had a short notice (less than 24 hours) business trip that also required me to have access to a meeting room. The staff at the New Haven Village Suites could not have been more accommodating in not only allowing me to use their conference room, but also making sure we had everything we needed for a successful meeting....

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Helpful?
Thank andrewrmortensen
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for the kind words. We work very hard to take care of our guests and we're delighted to hear that you had a great experience with Falisha and the rest of our staff! We look forward to seeing you again on your next visit to New Haven!

West Milford, New Jersey
Reviewed 2 weeks ago via mobile

This is the 2nd time we have stayed here and it is consistently consistent. The staff is awesome, Linda checked us in, and it's one of the only places I know that they include breakfast and dinner. The room is a condo, with all of the amenities. The only drawback is wireless internet is so-so. When connected not bad, but...

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Helpful?
Thank yardleywang
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to share your review. We're so happy you enjoyed your 2nd stay with us and truly appreciate the positive feedback. I apologize for the wifi—we are currently undergoing major renovations and an overhaul of the wifi is nearly complete. We look forward to seeing you again!

Reviewed 2 weeks ago

I'm a traveling RN, along with my family. So I was looking for a reasonably priced, but clean and safe location. I was informed that this Hotel was a Residence Inn, at one point, so I knew it would have an apartment feel.(kitchen, living room, fireplace and roomy bathroom) They have recently renovated their suites, and a very nice job...

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Helpful?
Thank kymberle m
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for taking the time to write a review and for the kind words. We're so happy you enjoyed your stay and truly appreciate the positive feedback. We've been working hard to improve our facilities and are very glad that our recent renovations helped you have a pleasant, comfortable stay. We look forward to seeing you again on your...

New Haven, Connecticut
Reviewed 4 weeks ago

I rented a penthouse room and the room was great for my 5 kids and husband .Space was great and the house keeping was on point ,the front desk was great and very nice to my family .The nice woman who did the breakfast and light dinner are lovely plus the maintenance wear great and the shuttle was great. Now...

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Helpful?
Thank kellyroman81
Michael S, Regional Manager at New Haven Village Suites, responded to this review

Hi Kelly: Thank you so much for staying with us and for taking the time to write your review. I certainly appreciate the positive comments about the hotel and the staff. I want to apologize to you for feeling that Fernando did not come across in a professional way. I have spoken to him and do believe we are on...

Reviewed 2 January 2017

It was nice not to pay for parking like others in New Haven. I wasn't told what building. The room had 2 beds, a full kitchen, bath with two sided closets, living room and fireplace. It was nice to have a kitchen as I bring my own food. I don't know the area and need to stay before my doctor...

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Helpful?
Thank Karen O
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for choosing to stay with us. First, let me apologize that your stay was not completely to your satisfaction. While we are currently going through major renovations, which you can learn more about all of our completed and planned renovations on our website under Renovation Roadmap, you should not have experienced issues with cleanliness. We take these issues...

Milwaukee, Wisconsin
Reviewed 25 December 2016 via mobile

Clean room with large kitchen and living area, kitchen had everything you will need, microwave, refrigerator, stove, etc. Breakfast area had a kids corner, enough to keep little ones occupied during the breakfast. There is also an outdoor picnic area, convenient when the weather is good. Good hotel overall.

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Helpful?
Thank cione
Fsolis001, General Manager at New Haven Village Suites, responded to this review

Thank you for choosing to stay with New Haven Village Suites. We're happy you had a great experience as we strive to provide a home away from home to all of our guests. We look forward to taking care of you again on your next visit to New Haven!

Almaty
Reviewed 4 December 2016

Unfortunately, I can't rate properly this place due to the problem with bookings. The place itself looks not bad but I booked it through expedia two or three months in advance. I booked two bedroom suite and got email - no need to reconfirm (it is a mistake, don't trust - reconfirm). When I arrived with the family, I was...

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Helpful?
Thank Talgat D
New Haven, Connecticut
Reviewed 27 November 2016

I had an amazing stay at the Village Suites. I met the staff and they were very friendly but one stuck out the most his name is Caleb, he would go above and beyond for my family and I. If I needed anything he would go and get it for us anything from a cup of coffee to a packet...

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Helpful?
2Thank emilyscoran87

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
New Haven Village Suites is a sparkling, family owned and operated, AAA Three Diamond rated, small independent New Haven hotel. The hotel's residential village-like setting offers recently renovated guest suites including a Clubhouse for gathering. The Studio Suites are 50% larger than a typical hotel room. New Haven Village Suites specializes in lodging for Yale University, Yale New Haven Hospital, business, government or family travel, employee relocations, temporary assignments or projects, emergency accommodations and a variety of medical lodging needs in the New Haven area. So what makes us New Haven Village Suites? By offering so many first rate complimentary services, and true New England hospitality, we are pleased that our guests have "shouted-out" praises resulting in the hotel being ranked as one of New Haven's best hotel values and "hidden gems". Our guests will never pay for Full Hot Buffet Daily Breakfast, offering enough to satisfy the hungriest travelers, light dinner from 5:30- 7:00 pm Monday through Wednesday, parking, local area shuttle service, business center, WIFI (Clubhouse), fitness center, local calls, or our friendly daily housekeeping service. Ask about our all inclusive living! ... more   less 

Additional Information about New Haven Village Suites

Address: 3 Long Wharf Drive, New Haven, CT 06511 (Formerly New Haven Premiere Hotel and Suites)
Region: United States > Connecticut > New Haven
Price Range: $167 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Haven Village Suites 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
New Haven Premiere Hotel New Haven
Premiere Hotel New Haven
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Questions & Answers

Here's what travellers have asked, with answers from New Haven Village Suites staff and other travellers.
11 questions
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Questions? Get answers from New Haven Village Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are run down and need renovations. Free breakfast is offered, so if you are looking for a place with free food in the AM, go here....”
 of 5 bubbles kman69696969, 20 Feb 2017 | Read review
“Probably no bad rooms. Get a fireplace!”
 of 5 bubbles MyMauiBoston, 9 Feb 2017 | Read review
“The penthouse is larger than a small house and great for families”
 of 5 bubbles andrewrmortensen, 9 Feb 2017 | Read review
“most room come with a little balcony”
 of 5 bubbles emilyscoran87, 27 Nov 2016 | Read review
“Ask for a king bed if staying alone - very comfortable”
 of 5 bubbles johnnH4960NU, 4 Nov 2016 | Read review
5 of 5